- To ensure timeliness and accuracy to meet turnaround time and that the daily test result is produced accurately and precisely.
- Effective implementation and maintenance of MS ISO/IEC 17025 as well as Group Quality System.
- Ensure that the information from the clients is kept as strictly confidential and never revealed to the third party.
- Ensure compliance to testing and QA/QC procedures.
- Ensure all analytical equipment, apparatus etc are to be appropriately maintained and calibrated as per the required schedule.
- Ensure root-cause of all non-conformities or customer complaints are to be investigated and identified with appropriate corrective and preventive actions.
- To treat Proficiency Testing Program or Round Robin seriously and make sure the result obtained is most accurate and precise.
- To train, supervise and monitor lab technician with assigned test methods and procedures.
- To ensure all the standard methods are up to date or the latest version.
- To ensure all controlled quality procedures, test methods and document are kept confidentially and restricted within SGS premise.
- Ensure Good Housekeeping and Good Laboratory practice in the laboratory.
- Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
- Perform any other responsibilities as assigned by your reporting manager and/or Senior Management
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