Zeal Systems (M) Sdn Bhd is a tier one business partner for IBM Retail Store Solutions (RSS) products, servicing hundreds of local retail and international chains nationwide through tier two partners, resellers, independent software vendors, system integrators and retail end users in Malaysia. To date, Zeal Systems has successfully installed over 8,000 units of POS machines nationwide. The principle activity of the company is focused on the exclusive distribution of POS products and services for prominent market leaders, with years of experience in providing hardware integration, technical knowhow and retail solutions consultation for partners and end-users alike. Zeal Systems has earned a substantial reputation among a wide range of resellers and system integrators as the leading choice for partnership in providing a total solution package for the retail market. Zeal Systems is second to none when it comes to efficiency and professionalism in handling post-sales services. Our dedicated helpdesk comprises of a complete support platform, covering the escalation of 1st level on-call diagnostics, 2nd level field support, troubleshooting of application or system errors, call escalation and monitoring for multiple relevant parties, and the provisioning of standby units or spare parts.