Requirements

Minimum SPM with good credits or possess Diploma/Graduates in any field.
Required language(s): English & Bahasa Melayu. Chinese would be an added advantage.
Age range from 20 years old to 50 years old ONLY.
Minimum 1 year working experience in Collection Recovery, Customer Service or Call Centre industry/field will be an added advantage. (Different salary scale)
Training provided for those without experience. (Different salary scale)
Independent with persuasive interpersonal skills and results-driven.
Exhibit strong negotiation and problem solving skills.
Computer literate and numerate.
Target oriented and ability to work under pressure to meet targets.
High communication skill needed.
Must be aggressive and fast learner.
Responsibility

Responsible for reaching out to customers to collect/ remind the payment for overdue bills, loans or other payments.
To make outbound calls and remind them of their payments.
To achieve individual / group targets in order to be entitled for Incentive Scheme
Make a plan on how you collect the customer’s debt (payment).
Explain and clarify on non-payment and other product services.
Persuade, negotiate and work with customers / clients to make workable repayment arrangements.
Effectively follow-up promise to pay with customers / clients.
Ensure the accounts are worked and followed-up thoroughly and in a timely manner.
Benefits

Basic Salary
High Commission Pay-Out
Quarterly Performance Incentive
Performance Bonuses
Medical Benefits
Job Type: Full-time