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Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Pasir Gudang, Johor, Malaysia

Requirements :

• Candidate possess at least Degree in Computer Science or similar field.

• At least 3 years of ERP (Epicor Kinetic) implementation experience either from an end-user or vendor background.

• Good understanding of ERP functionalities.

• Good planning and coordination skills.

• Strong writing, verbal communication, and presentation skills.

• Good interpersonal skill and with proven ability in troubleshooting and problem solving.

• Able to work travel when is required.

• Fluent in both written and spoken English and Bahasa Malaysia.

Responsibilities:

• Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.

• Able to procure necessary IT related equipment for company needs.

• Responsible for ERP system (Epicor Kinetic) to provide first line of support.

• Involve in application design, confirm the system logic, system integration, system interfaces, and system customizations.

• Provide daily technical support for desktops, laptops, printers, servers, and network issues.

• Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.

• Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.

• Execute any additional tasks and responsibilities that may be assigned periodically by senior management.


Benefits :

• 5 working days (Monday-Friday)

• Air-conditioning work environment

• Allowance (travel stipends, transportation, etc.)

• Medical and dental claims.

• Medical and personal accident insurance

• Paid training and development

• Panel clinics

• Staff Parking provided

• Yearly bonus

• Yearly increment

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