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CUSTOMER SERVICE EXECUTIVE (FREIGHT FORWARDING)

CMR Global (M) Sdn Bhd

CMR Global (M) Sdn Bhd
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Shah Alam, Selangor, Malaysia

Requirements

  • Minimum 1-2 years of relevant working experience in freight forwarding, logistics, custom agent, or other similar industry.
  • Candidate that have strong willingness to learn are encouraged to apply.
  • Possess good problem solving soft skill and initiative in work.
  • Willing to travel & meet customers/suppliers.

Tasks & Responsibilities :

  • Build, maintain & strengthen relations with existing / potential customers.
  • Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
  • Handle shipping documents such as BL/AWB.
  • Promote the Company's Logistics Services and solutions to enhance business growth opportunities.
  • Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, shipping lines etc to ensure smooth shipment execution.
  • Perform any other duties and responsibilities assigned by Management from time to time.

Perks & Benefits

  • Commission and bonus
  • Casual dress code
  • Company trips
  • Medical Claims
  • Statutory benefit such as EPF, Socso, Annual Leave etc
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