Key Responsibilities
JOB DESCRIPTION
- Management System Implementation & Maintenance:
- Act as the primary custodian of the Integrated Management System (IMS), ensuring alignment with ISO 9001, ISO 14001, and ISO 45001 requirements.
- Lead the planning, implementation, and maintenance of QMS procedures to ensure effective process control within the factory.
- Monitor changes in ISO standards and regulatory requirements and update company policies and procedures accordingly.
- Documentation Control:
- Oversee the factory’s Document Control Centre to ensure all documentation (SOPs, Work Instructions, Forms, Policies) is current, approved, and accessible.
- Coordinate the creation, review, and revision of technical and administrative documentation across all cross-functional departments (Production, HR, Maintenance, Warehouse, etc.).
- Ensure strict version control and distribution records for all quality and EHS documents.
- Internal & External Auditing:
- Plan and coordinate the Internal Audit schedule for Quality, Environmental, and Safety management systems.
- Train and lead a team of internal auditors to conduct systematic audits of various departments.
- Serve as the main point of contact during external certification audits (e.g., SGS, TÜV, BSI) and customer second-party audits.
- Manage the Non-Conformance Report (NCR) process, ensuring root cause analysis is performed and corrective actions are implemented and verified.
- Cross-Functional Coordination & Training:
- Conduct regular review meetings with department heads (Production, Engineering, HR, Supply Chain) to ensure QMS/EHS requirements are integrated into daily operations.
- Develop and deliver training programs to staff on ISO standards, quality procedures, and safety protocols to foster a culture of compliance.
- Facilitate the Management Review meetings to present system performance data and identify improvement opportunities.
- Continuous Improvement:
- Drive the Continuous Improvement (CI) initiatives by utilizing data analysis, KPI monitoring, and feedback loops.
- Analyse quality and EHS performance metrics (e.g., defect rates, waste reduction, incident rates) to identify trends and areas for improvement.
- Promote the use of problem-solving tools such as 8D, 5 Why, and Fishbone diagrams to resolve systemic issues.
- Risk Management:
- Coordinate Risk Assessment processes (Aspects & Impacts for Environment, Hazards & Risks for Safety, Risks & Opportunities for Quality) across the factory.
- Ensure that mitigation plans are in place and monitored effectively.
Qualifications & Requirements
- Education: Diploma/Bachelor’s degree in Engineering (Mechanical & Electrical), Environmental Science, Occupational Health & Safety, or a related field.
- Certification: Lead Auditor certification or training for ISO 9001 is required. Certification/training for ISO 14001 and ISO 45001 is highly preferred.
- Experience:
- Minimum [3-5] years of experience in a Quality, EHS, or QMS role within a manufacturing or factory environment.
- Proven experience in managing ISO certification audits and surveillance audits.
- Experience in leading cross-functional teams and projects.
Skills & Competencies
- Technical Knowledge: Deep understanding of ISO 9001, ISO 14001, and ISO 45001 clauses and documentation requirements.
- Analytical Skills: Strong ability to analyse data, identify root causes, and develop strategic corrective actions.
- Communication: Excellent verbal and written communication skills; ability to explain complex compliance requirements to non-technical staff.
- Leadership: Strong interpersonal skills with the ability to influence and drive change across different departments without direct authority.
- Organizational Skills: Exceptional attention to detail and ability to manage multiple projects and deadlines simultaneously.
- Software Proficiency: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with Oracle MES/WMS/EBS systems or Quality Management Software (e.g., MasterControl, EtQ).
Working Conditions
- This role is based primarily in an office environment within a manufacturing plant.
- Regularly required to walk the factory floor to inspect processes, conduct audits, and engage with shop-floor personnel.
- Must adhere to all factory safety protocols, including the wearing of PPE (Personal Protective Equipment) when entering production areas.
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
