在申请工作之前，请从本页右上角的选项中选择您的语言偏好。
在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性，体验我们有益的文化，并与才华横溢的团队合作，帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天，我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力，那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。
职务描述：
Operations Support
- Support daily import and export processing activities.
- Monitor package movement and shipment status.
- Coordinate pickup and delivery activities with drivers.
- Prepare operational reports and maintain records.
- Ensure compliance with UPS operational procedures and service standards.
Customer Service
- Respond to customer inquiries regarding shipments, pickups, deliveries, and claims.
- Investigate service failures and provide timely updates to customers.
- Coordinate with internal departments to resolve shipment-related issues.
Administrative Duties
- Prepare and maintain operational documentation and filing systems.
- Process invoices, vendor payments, and cash handling records where applicable.
- Monitor office supplies and administrative requirements.
- Support audits and compliance checks.
Driver and Vendor Coordination
- Liaise with drivers regarding delivery exceptions, pickups, and route issues.
- Coordinate with vendors and contractors on operational matters.
- Ensure timely communication between operations, customers, and vendors.
Performance Monitoring
- Track operational KPIs such as:
- Service performance
- Scan compliance
- Package handling productivity (PPH)
- Cost Per Piece (CPP)
- On-time pickup and delivery performance
- Generate reports and provide data analysis to management.
Skills And Qualifications
- Diploma or Bachelor's Degree in Business Administration Logistics, Supply Chain, or related field.
- Strong Microsoft Excel, Word, and PowerPoint skills.
- Good communication and customer service skills.
- Ability to multitask in a fast-paced operational environment.
- Strong attention to detail and problem-solving skills.
- Experience in logistics, courier, transportation, or warehouse operations is an advantage.
员工类型:
永久
UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。
