- Position: Executive Assistant (Property Management)
- Schedule: Part-Time (30 hours/week), Monday–Friday, 11:00 AM – 5:00 PM Eastern Time
- Location: Remote, Latin America
- Industry: Property Management / Short-Term Rentals
Overview
Help shape the growth of a fast-moving property management business where your work makes a real impact.
Our client is a growing property management company specializing in residential and short-term rental properties. The business is committed to delivering exceptional service to property owners and guests while continuously expanding its portfolio and operations. As a key partner to the owner, you'll play a central role in supporting day-to-day operations, improving processes, and contributing directly to the growth of a dynamic and service-driven business.
This role combines executive support, guest and owner communication, vendor coordination, marketing assistance, and process improvement. It’s an excellent opportunity for someone who enjoys taking ownership, staying organized, and making meaningful contributions in a fast-paced environment. The position also offers strong long-term growth potential as the company continues to scale.
Key Responsibilities
- Manage guest inquiries and communications through Guesty and booking platforms such as Airbnb, VRBO, and Furnished Finder
- Answer and triage incoming calls from guests, owners, vendors, and prospective clients
- Process guest reviews and maintain professional communication with all stakeholders
- Coordinate with cleaning and maintenance vendors regarding schedules, updates, and service requests
- Assist with documenting and refining Standard Operating Procedures (SOPs)
- Support daily business operations and help improve internal processes
- Create marketing materials, social media content, and email campaigns using Canva and franchise-provided resources
- Assist with lead generation and prospective client outreach
- Develop digital and print marketing collateral for owners and guests
- Maintain organized files, records, and business documentation
- Manage administrative projects and provide ongoing support to the owner
- Identify opportunities to improve efficiency and streamline workflows
Must-Have Requirements
- 5+ years of experience in an Executive Assistant, Administrative, Operations, Property Management, or similar role
- Strong written and verbal English communication skills
- College education preferred
- Excellent organizational and time-management abilities
- Strong customer service and relationship-building skills
- Experience working with multiple software platforms and digital tools
- Ability to work independently and manage competing priorities
- Proactive, resourceful, and solution-oriented mindset
- Strong attention to detail and follow-through
- Reliable internet connection and a professional remote work environment
Nice-to-Have Requirements
- Bilingual English and Spanish
- Experience in property management, vacation rentals, hospitality, or real estate
- Familiarity with Guesty, Airbnb, VRBO, or similar property management platforms
- Experience with Canva, email marketing, and social media management
- Experience creating SOPs and documenting business processes
- Previous experience supporting entrepreneurs, executives, or small business owners
- Interest in growing long-term with a scaling property management company
Why Join Us
If you enjoy wearing multiple hats, taking ownership of your work, and helping a growing business operate more efficiently, this is an opportunity to make a meaningful impact. You'll work closely with the owner as a trusted partner, contribute to improving processes, and support a business dedicated to delivering exceptional experiences for both property owners and guests.
As the company continues to expand, you'll have the chance to grow alongside it, take on new responsibilities, and build a long-term career in a collaborative and fast-paced environment where your ideas and contributions truly matter.
