Assistant Sales Manager, PF-i

2.8

Job Type   /   Job Level

Full-time   /   Others/Any

Company Location

Malaysia

Sales

Actively solicit and promote sales of Personal Financing Islamic (PFi) products.
Achieve individual sales targets and contribute to the overall Group sales objectives.
Prepare and proactively execute sales plans for potential customers through both internal marketing initiatives and self-generated leads.
Schedule appointments, conduct sales visits, and engage early with new-to-bank customers to build lasting relationships.
Perform cross-selling of other retail banking products such as ASB Financing, Personal Financing, Credit Cards, and other relevant offerings.

Customer Service

Deliver a high standard of customer experience consistent with the Bank’s quality and service standards.
Address customer inquiries promptly and professionally to ensure satisfaction and retention.

Compliance

Adhere strictly to all Bank policies, procedures, and regulatory requirements.
Uphold and protect the Bank’s image, reputation, and brand integrity at all times.

Operations

Ensure that the sales centre or sales hub is maintained to meet the Bank’s quality, image, and operational standards.
Support operational efficiency by ensuring proper documentation, process accuracy, and compliance in daily activities.

Requirements

Bachelor’s Degree in any related field.
Minimum 5 year of experience in sales and customer service.
Relevant licenses for the portfolio.
Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
Comfortable engaging with people and taking personal responsibility for delivering results.
Strong selling and negotiation skills.
Excellent interpersonal skills with a service-oriented mindset.
Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
Ability to relate and connect with the local community.
Good communication skills.
Basic understanding of finance and banking products.
Basic computer skills.

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