About The Role
We are looking for a strategic, user-focused Product Manager to enhance the Malaysia platform's UI/UX, gameplay experience, customer journey, and engagement strategies. The role will work cross-functionally to drive conversion, retention, and product growth through data-driven insights and customer-centric improvements.
Key Responsibilities
- Analyze customer behavior and customer insights to enhance gameplay experience, engagement, and reward mechanics.
- Optimize the customer journey across web and mobile platforms, improving UI/UX, usability, and conversion performance.
- Drive retention, engagement, and repeat activity through data-driven product strategies and feature enhancements.
- Lead product roadmap execution, feature enhancements, gamification initiatives, ecosystem expansion, and vendor/game integrations,
- Collaborate with CRM, Design, IT, Operations, and cross-functional teams to ensure successful product execution and adoption.
What This Role Offers
- Ownership and hands-on involvement in product growth and lifecycle strategy.
- Exposure to data-driven decision-making across product, campaigns, and customer experience.
- Opportunity to grow into a Senior Product Manager or regional product role.
- Direct impact on GP growth, retention performance, and user experience improvement.
Must Have
- 3 to 5 years of experience blending Growth/Campaign expertise with a deep eye for Product Design and UX within Malaysia Market.
- Strong analytical mindset with the ability to interpret product, campaign, and customer data
- Proven experience working with cross-functional teams in a fast-paced environment
Nice to Have
- Experience in Digital Entertainment, E-commerce, or other high-engagement digital platforms.
- Familiar with gamification, customer engagement, gameplay optimization, and product analytics.
- Experience working with UI/UX teams, CRM or engagement tools, A/B testing, feature optimization, and vendor/product integrations.
- Fluent in English, Mandarin & Malay (spoken and written)
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Product Manager
Location: Kuala Lumpur
Contract Details: Headhunt
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