Jobstore Logo
Home Company Reviews Download App
Sign In Sign Up
Show more filters
Banner image for Shopee

Business Intelligence Operations Executive

Shopee

2.8
71 reviews
Shopee
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Malaysia
Job Description

  • Monitor team and agent performance, including KPI tracking, quality checks, and monthly incentive validation.
  • Manage end‑to‑end operational projects and ensure timely, high‑quality delivery.
  • Allocate tasks to agents and conduct regular QC to maintain accuracy and consistency.
  • Communicate with internal stakeholders and external partners (such as agencies) regarding performance, updates, and operational matters.
  • Conduct scheduled data validation/matching to ensure data accuracy and completeness.
  • Support the onboarding and training of new hires when required.
  • Handle BAU tasks and provide operational support for ad‑hoc requests.
  • Maintain documentation, reports, and operational records to support ongoing processes.

Requirements

  • 1–3 years experience in operations / BI / performance roles.
  • Strong analytical skills with good Excel proficiency (SQL is a plus).
  • Experience in KPI tracking and data validation.
  • Detail-oriented with good stakeholder communication skills.
Jobs in Malaysia   »   Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia   »   Business Intelligence Operations Executive

More jobs

Executive, Business Intelligence

Petaling Jaya, Selangor, Malaysia, Malaysia

Executive Business Operations

Petaling Jaya, Selangor, Malaysia, Malaysia

Regional Business Operations Executive

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia

Business Intelligence Associate

CAES KL Eco City, Malaysia
e

Business Intelligence Analyst

CAES Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Business Intelligence Analyst

Federal Territory of Kuala Lumpur, Malaysia, Malaysia