Cloud Engineering Manager
Req ID: 58689
Posting Start Date: 18/05/2026
Job Function: Software Engineering
Division: Digital
Job Location: IND-Bengaluru-RMZ Ecoworld
Advertised Salary: competitive
Recruiter: Mounika Nagabhiru
Hiring Manager: Abhinav Kunal
Career Grade: D
Internal Closing Date: 25- May-2026
About The Role
We are looking for an AI Factory Engineering Manager to lead the engineering delivery of AI agents, connectors, and cloud-native platform capabilities across enterprise SaaS platforms and legacy systems. The role is liable for end-to-end engineering execution, including architecture/design oversight, build and deployment, cloud automation, DevOps/IaC enablement, reliability/SLAs, security & compliance, and continuous improvement.
You will lead a blended team (FTE + subcontractors) and drive adoption of AI-assisted engineering using tools such as Microsoft Copilot, Kiro, and other AI frameworks to accelerate delivery while ensuring robust controls for performance, scalability, security, maintainability, reusability, and reliability.
This role partners closely with architecture, security, compliance, product owners, platform teams, and business stakeholders to deliver production-grade agents and integrations that measurably improve productivity and experience.
What You’ll Be Doing
AI Engineering & Cloud Delivery – Consolidated Responsibilities
- Delivery & Engineering Execution
Own end-to-end delivery of AI solutions (agents, workflows, connectors) ensuring quality, scalability, and predictable releases. Build capabilities across automation, insights, knowledge retrieval, and system integrations (SaaS & legacy).
- Architecture & Cloud Design Oversight
Provide architectural leadership ensuring performance, security, scalability, and reliability. Define and enforce patterns for APIs, integrations, identity, data security, and observability.
Drive Infrastructure-as-Code, CI/CD maturity, and deployment automation (blue/green, canary). Enable self-service provisioning and ensure consistent, repeatable environments.
- SLA/SLO, Metrics & Governance
Ensure adherence to SLAs, engineering metrics, and operational standards (availability, MTTR, quality, cost). Maintain governance through documentation, runbooks, and release controls.
- Stakeholder Engagement & Enablement
Translate business needs into delivery plans and promote cloud-native adoption via training, reusable assets, and engineering best practices.
- Security, Risk & Compliance
Embed secure-by-design principles including IAM, encryption, secret management, and auditability. Maintain a strong risk-aware engineering culture.
- Vulnerability & Incident Management
Drive proactive security practices (SAST/DAST, scanning, patching) and lead incident resolution, RCA
Essential Skills / Experience
8–12+ years of software engineering experience with 3–5+ years in engineering leadership (tech lead / manager / engineering manager).
Strong cloud engineering experience (Azure/AWS/GCP; hybrid is acceptable):
microservices, containers (Docker/Kubernetes), platform services
Expertise in DevOps/IaC:
CI/CD, infrastructure automation, config management, release governance, autoscaling
Strong integration engineering capabilities:
REST/GraphQL APIs, event-driven architectures, messaging patterns
identity and auth patterns (OAuth2, SSO, JWT), secrets management
Proven experience running production systems:
monitoring, telemetry, incident response, capacity planning
Experience managing blended teams:
subcontractor/vendor delivery governance, onboarding, performance controls
Desirable Skills / Experience
Preferred / Good-to-Have
Hands-on experience with:
Microsoft Copilot ecosystem (M365 Copilot, Copilot Studio) and/or GitHub Copilot
Kiro or similar AI-assisted engineering/orchestration tools
agent orchestration frameworks (e.g., Semantic Kernel-style patterns)
Knowledge of agent engineering patterns:
grounding/RAG, evaluation frameworks, feedback loops, safety/guardrails
Enterprise platform integration experience:
ServiceNow, M365 ecosystem, HR/CRM tools, enterprise identity
Familiarity with:
policy-as-code, auditability patterns, regulated environment delivery standards
Core Competencies
Strong ownership and accountability mindset
Ability to balance speed with safety/quality/compliance
Structured planning and execution; proactive risk management
Strong communication across technical and business stakeholders
Coaching mindset; builds capability and scales teams effectively
Key Interfaces / Stakeholders
AI Product Owners & Business Sponsors
AI Platform / Cloud Platform Engineering
Enterprise Architecture
Security, Risk, Privacy & Compliance
Data Platforms / Analytics
SaaS Platform Owners (ServiceNow, M365, HR/CRM systems)
Vendor/Subcontractor Partners
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
