Total 45 job vacancies in Malaysia

Job Responsibilities：

• Assist in daily HR and administrative operations.
• Support recruitment activities including job posting, interview arrangement, and onboarding process.
• Maintain and update employee records, attendance, leave, and HR documentation.
• Assist in payroll preparation and ensure employee information is accurate.
• Coordinate staff confirmation, resignation, renewal, and other HR-related processes.
• Handle employee inquiries regarding HR policies and procedures.
• Assist in organizing staff training, engagement activities, and company events.
• Ensure compliance with company policies and labor regulations.
• Prepare HR reports and other administrative documentation when required.
• Perform other ad-hoc duties assigned by management.

Job Requirements:

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Minimum 1–2 years of HR or administrative experience is preferred.
• Fresh graduates and male candidates are encouraged to apply
• Familiar with Microsoft Office applications.
• Basic knowledge of Malaysia Employment Act and HR practices is an added advantage.
• Good communication and interpersonal skills.
• Responsible, organized, and able to handle confidential information professionally.
• Able to multitask and work independently in a fast-paced environment.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

Tanggungjawab Kerja

1.⁠ ⁠Pemerolehan Hartanah & Pembangunan Perniagaan

•⁠ ⁠Kenal pasti dan hubungi pemilik hartanah, pelabur, tuan tanah dan pemaju untuk memperkenalkan perkhidmatan pengurusan sewa jangka pendek COBNB.

•⁠ ⁠Jana bakal pelanggan baharu melalui rangkaian, rujukan, panggilan sejuk, media sosial, pameran hartanah dan acara industri.

•⁠ ⁠Menjalankan pembentangan jualan dan rundingan dengan bakal pelanggan.

•⁠ ⁠Uruskan kitaran jualan penuh daripada penjanaan bakal pelanggan hinggalah pemeteraian kontrak.

•⁠ ⁠Merundingkan dan memuktamadkan perjanjian pengurusan harta.

•⁠ ⁠Mencapai sasaran pemerolehan bulanan dan suku tahunan.

2.⁠ ⁠Pengurusan Perhubungan

•⁠ ⁠Membina dan mengekalkan hubungan jangka panjang dengan pemilik hartanah, ejen dan rakan kongsi perniagaan.

•⁠ ⁠Bertindak sebagai titik hubungan utama semasa proses onboarding.

•⁠ ⁠Memastikan pengalaman dan kepuasan pelanggan yang cemerlang.

•⁠ ⁠Membangunkan perkongsian strategik dengan agensi hartanah dan rakan kongsi rujukan.

3.⁠ ⁠Kajian & Strategi Pasaran

•⁠ ⁠Pantau trend pasaran, kadar penghunian, prestasi sewaan dan aktiviti pesaing.

•⁠ ⁠Kenal pasti peluang pertumbuhan baharu dan pasaran sasaran.

•⁠ ⁠Memberikan maklum balas dan cadangan pasaran kepada pihak pengurusan.

•⁠ ⁠Menyediakan laporan jualan, ramalan dan kemas kini pembangunan perniagaan.

4.⁠ ⁠Koordinasi Dalaman

•⁠ ⁠Bekerjasama rapat dengan pasukan Operasi, Pemasaran dan Khidmat Pelanggan untuk memastikan proses onboarding unit yang lancar.

•⁠ ⁠Menyelaras pemeriksaan harta, dokumentasi dan proses penyerahan.

•⁠ ⁠Kekalkan rekod tepat tentang bakal pelanggan, peluang dan perjanjian yang ditandatangani dalam sistem CRM.

Keperluan Kerja:

•⁠ ⁠Diploma atau Ijazah Sarjana Muda dalam Perniagaan, Pemasaran, Hospitaliti, Hartanah atau bidang berkaitan.

•⁠ ⁠Pengalaman dalam jualan, pembangunan perniagaan, hartanah, hospitaliti atau pengurusan hartanah adalah satu kelebihan tambahan.

•⁠ ⁠Kemahiran komunikasi, rundingan dan pembentangan yang mantap.

•⁠ ⁠Personaliti yang bermotivasi kendiri dan berorientasikan sasaran.

•⁠ ⁠Kebolehan untuk bekerja secara bebas dan sebagai sebahagian daripada pasukan.

•⁠ ⁠Mempunyai pengangkutan sendiri dan bersedia untuk pergi ke mesyuarat dan lawatan tapak.

•⁠ ⁠Mahir dalam aplikasi Microsoft Office.

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

Tanggungjawab Utama

Sokongan Reka Bentuk Dalaman

•⁠ ⁠Membantu dalam menyediakan lukisan reka bentuk dalaman, susun atur dan bahan pembentangan.

•⁠ ⁠Menyokong pasukan dalam perancangan ruang, susunan perabot dan pembangunan konsep.

•⁠ ⁠Membantu dalam mencipta papan mood, pilihan bahan dan cadangan reka bentuk.

•⁠ ⁠Menyemak semula lukisan dan hasil kerja berdasarkan maklum balas daripada pasukan reka bentuk.

•⁠ ⁠Menjalankan pengukuran tapak dan membantu semasa lawatan tapak apabila diperlukan.

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

主要職責

室內設計支援

•⁠ ⁠協助準備室內設計圖、佈置圖及簡報資料。

•⁠ ⁠協助團隊進行空間規劃、家具佈置及概念開發。

•⁠ ⁠協助製作情緒板、材料選擇和設計方案。

•⁠ ⁠根據設計團隊的回饋修改圖面和效果圖。

•⁠ ⁠視需要進行現場測量並協助現場考察。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

工作職責

1. 物業收購與業務發展

•⁠ ⁠尋找並聯絡業主、投資者、房東和開發商，介紹 COBNB 的短期租賃管理服務。

•⁠ ⁠透過人脈、推薦、陌生拜訪、社群媒體、房地產展覽和行業活動來開發新客戶。

•⁠ ⁠向潛在客戶進行銷售展示與諮詢。

•⁠ ⁠管理從線索開發到合約簽訂的整個銷售週期。

•⁠ ⁠協商並簽訂物業管理協議。

•⁠ ⁠達成每月及每季的使用者獲取目標。

2.關係管理

•⁠ ⁠與業主、代理商和商業夥伴建立並維護長期合作關係。

•⁠ ⁠在入職過程中擔任主要聯絡人。

•⁠ ⁠確保卓越的客戶體驗和滿意度。

•⁠ ⁠與房地產代理機構和推薦合作夥伴建立策略夥伴關係。

3. 市場調查與策略

•⁠ ⁠監測市場趨勢、入住率、租金表現和競爭對手的活動。

•⁠ ⁠尋找新的成長機會和目標市場。

•⁠ ⁠向管理階層提供市場回饋與建議。

•⁠ ⁠準備銷售報告、預測及業務發展更新。

4. 內部協調

•⁠ ⁠與營運、行銷及客戶服務團隊緊密合作，確保順利完成設備進駐。

•⁠ ⁠協調房產檢查、文件記錄及交接流程。

•⁠ ⁠在 CRM 系統中維護準確的銷售線索、商機和已簽署協議記錄。

職位要求：

•⁠ ⁠商業、行銷、飯店管理、房地產或相關領域的文憑或學士學位。

•⁠ ⁠有銷售、業務拓展、房地產、旅館或物業管理的經驗者優先考慮。

•⁠ ⁠具備較強的溝通、談判及表達能力。

•⁠ ⁠具有自我激勵和目標導向的性格。

•⁠ ⁠能夠獨立工作，也能作為團隊成員協作。

•⁠ ⁠自備交通工具，並願意出差參加會議及實地考察。

•⁠ ⁠精通微軟辦公室軟體。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Job Responsibilities

1.⁠ ⁠Property Acquisition & Business Development

•⁠ ⁠Identify and approach property owners, investors, landlords, and developers to introduce COBNB's short-term rental management services.

•⁠ ⁠Generate new leads through networking, referrals, cold calling, social media, property exhibitions, and industry events.

•⁠ ⁠Conduct sales presentations and consultations with prospective clients.

•⁠ ⁠Manage the full sales cycle from lead generation to contract signing.

•⁠ ⁠Negotiate and close property management agreements.

•⁠ ⁠Achieve monthly and quarterly acquisition targets.

2.⁠ ⁠Relationship Management

•⁠ ⁠Build and maintain long-term relationships with property owners, agents, and business partners.

•⁠ ⁠Act as the main point of contact during the onboarding process.

•⁠ ⁠Ensure excellent client experience and satisfaction.

•⁠ ⁠Develop strategic partnerships with real estate agencies and referral partners.

3.⁠ ⁠Market Research & Strategy

•⁠ ⁠Monitor market trends, occupancy rates, rental performance, and competitor activities.

•⁠ ⁠Identify new growth opportunities and target markets.

•⁠ ⁠Provide market feedback and recommendations to management.

•⁠ ⁠Prepare sales reports, forecasts, and business development updates.

4.⁠ ⁠Internal Coordination

•⁠ ⁠Work closely with Operations, Marketing, and Customer Service teams to ensure smooth unit onboarding.

•⁠ ⁠Coordinate property inspections, documentation, and handover processes.

•⁠ ⁠Maintain accurate records of leads, opportunities, and signed agreements in the CRM system.

Job Requirements :

•⁠ ⁠Diploma or Bachelor's Degree in Business, Marketing, Hospitality, Real Estate, or related field.

•⁠ ⁠Experience in sales, business development, real estate, hospitality, or property management is an added advantage.

•⁠ ⁠Strong communication, negotiation, and presentation skills.

•⁠ ⁠Self-motivated and target-driven personality.

•⁠ ⁠Ability to work independently and as part of a team.

•⁠ ⁠Possess own transport and willing to travel for meetings and site visits.

•⁠ ⁠Proficient in Microsoft Office applications.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities

Interior Design Support

•⁠ ⁠Assist in preparing interior design drawings, layouts, and presentation materials.

•⁠ ⁠Support the team in space planning, furniture arrangement, and concept development.

•⁠ ⁠Assist in creating mood boards, material selections, and design proposals.

•⁠ ⁠Revise drawings and renderings based on feedback from the design team.

•⁠ ⁠Conduct site measurements and assist during site visits when required.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

The Assistant Director of Marketing & Communications (AD M&C) supports the Director in planning, developing, and executing strategic marketing and communication initiatives to enhance brand awareness, drive business growth, and maintain a consistent brand voice across all channels. This role leads a team of marketing professionals and ensures campaigns are aligned with business objectives.

Key Responsibilities:

1. Strategic Marketing & Planning

• Assist in developing annual marketing and communication strategies.
• Analyze market trends, customer insights, and competitor activity to inform strategies.
• Collaborate with departments to align marketing plans with business goals.

2. Brand & Communications Management

• Ensure consistent brand messaging across all marketing materials and platforms.
• Oversee corporate communications, PR activities, and internal communications.
• Manage media relations and act as a liaison with external agencies.

3. Digital Marketing & Campaigns

• Oversee digital marketing initiatives including social media, website, and email campaigns.
• Track performance metrics, analyze ROI, and optimize campaigns accordingly.
• Lead content creation strategies for various platforms.

4. Team Leadership & Development

• Manage and mentor marketing and communications staff.
• Assign responsibilities, monitor progress, and ensure deadlines are met.
• Foster a creative and collaborative team environment.

5. Budget & Vendor Management

• Assist in preparing and managing marketing budgets.
• Coordinate with vendors, agencies, and partners to execute campaigns efficiently.
• Ensure cost-effectiveness and adherence to budget allocations.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Parking Allowance
• Free Duty Meals
• Birthday Leave

The Rooms Division Manager is responsible for overseeing the overall operations of the Front Office, Housekeeping, Guest Services, Concierge, and other Rooms Division functions. The role ensures exceptional guest experiences, operational efficiency, revenue optimization, and compliance with hotel standards while leading and developing the Rooms Division team.

Key Responsibilities

Operations Management

• Oversee the daily operations of the Front Office, Housekeeping, Concierge, Bell Service, and Guest Relations.
• Ensure smooth coordination between departments to deliver exceptional guest experiences.
• Monitor and maintain hotel service standards, policies, and procedures.
• Conduct regular inspections of guest rooms, public areas, and operational facilities.
• Resolve guest complaints and service recovery issues promptly and professionally.

Guest Experience

• Ensure high levels of guest satisfaction and loyalty.
• Monitor guest feedback, online reviews, and satisfaction scores.
• Implement action plans to improve service quality and guest experience.
• Maintain a visible presence in guest areas to engage with guests and support the team.

Revenue & Financial Management

• Collaborate with Revenue Management and Sales teams to maximize room revenue.
• Monitor room inventory, occupancy, ADR, RevPAR, and forecasting reports.
• Manage departmental budgets and control operational expenses.
• Identify opportunities to increase revenue and improve operational efficiency.

Housekeeping Management

• Ensure guest rooms and public areas meet cleanliness and brand standards.
• Monitor room readiness and coordinate closely with Front Office on room availability.
• Oversee inventory control and ordering of housekeeping supplies and equipment.
• Ensure proper maintenance reporting and follow-up.

Front Office Management

• Ensure efficient check-in, check-out, reservations, and guest service processes.
• Monitor room allocation and guest requests.
• Ensure compliance with cash handling and audit procedures.
• Review daily reports and operational performance metrics.

Leadership & Team Development

• Lead, coach, and develop Rooms Division employees.
• Conduct performance evaluations and provide regular feedback.
• Identify training needs and support employee development initiatives.
• Foster a positive and productive working environment.
• Ensure proper staffing levels and workforce planning.

Health, Safety & Compliance

• Ensure compliance with hotel policies, brand standards, and local regulations.
• Support emergency response procedures and crisis management plans.
• Maintain workplace safety standards and promote a safe working environment.
• Ensure compliance with security, fire, and health & safety requirements.

Administration & Reporting

• Prepare operational reports, forecasts, and departmental performance reviews.
• Analyze operational trends and recommend improvements.
• Participate in management meetings and strategic planning sessions.
• Monitor departmental KPIs and implement corrective actions when required.

Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or related field.
• Minimum 5–8 years of hotel operations experience with at least 2–3 years in a managerial role.
• Strong knowledge of Front Office and Housekeeping operations.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of hotel PMS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends and public holidays when required.

Key Performance Indicators (KPIs)

• Guest Satisfaction Scores (GSS)
• Online Reputation Scores
• Room Cleanliness and Quality Audit Scores
• Occupancy, ADR, and RevPAR Performance
• Front Office and Housekeeping Productivity
• Employee Engagement and Turnover Rates
• Budget and Cost Control Performance
• Compliance with Brand Standards and Audit Requirements

Perks & Benefits

• Nearby public transport
• Free Working Meals
• Car Parking Allowance OR Motorbike Allowance
• Official Phone will be provided
• Long Service Award
• IHG Friends and Family Rate Programe (Aligned with IHG Benefits)
• Birthday Leave
• Laundry
• Maternity / Paternity Leave
• Insurance and Health Care Plan

The Accounts Executive (F&B Cost Controller) is responsible for monitoring and controlling food and beverage costs, ensuring accurate inventory management, conducting cost analysis, and maintaining proper financial records. The role supports profitability by identifying cost-saving opportunities, ensuring compliance with company policies, and providing timely financial reports related to F&B operations.

Key Responsibilities

Cost Control & Analysis

• Monitor and control food and beverage costs to ensure alignment with budget and company targets.
• Conduct daily, weekly, and monthly cost analysis for all F&B outlets.
• Prepare food cost, beverage cost, and menu profitability reports.
• Analyze variances between actual and theoretical costs and investigate discrepancies.
• Recommend cost-saving initiatives and process improvements to management.

Inventory Management

• Conduct regular stock counts and inventory audits for food, beverage, and operating supplies.
• Reconcile physical inventory with system records and investigate variances.
• Monitor inventory turnover and stock movement.
• Ensure proper stock control procedures are followed by all F&B outlets and stores.
• Verify inventory adjustments, transfers, spoilage, breakage, and write-offs.

Purchasing & Receiving Control

• Review purchase orders, receiving records, and supplier invoices for accuracy.
• Ensure purchases comply with approved specifications and company policies.
• Verify prices against approved supplier quotations and contracts.
• Monitor market price fluctuations and report significant changes.

Financial Reporting

• Prepare monthly F&B cost reports and management summaries.
• Assist in month-end closing activities related to F&B operations.
• Generate reports on food cost percentage, beverage cost percentage, and consumption trends.
• Support budgeting and forecasting exercises for F&B departments.
• Maintain accurate documentation and filing of cost control records.

Operational Support

• Work closely with the Executive Chef, F&B Manager, Purchasing, Receiving, and Store departments.
• Review recipes, portion controls, and menu costing.
• Ensure standard recipes and pricing structures are updated and maintained.
• Participate in menu engineering and profitability analysis.

Compliance & Audit

• Ensure compliance with internal controls, financial policies, and hotel procedures.
• Support internal and external audit requirements.
• Maintain confidentiality of financial information and records.
• Ensure all documentation is complete and audit-ready.

Requirements

• Diploma or Bachelor's Degree in Accounting, Finance, Hospitality Management, or a related field.
• Minimum 2–4 years of experience in Cost Control, Finance, Accounting, or F&B Cost Management, preferably in the hospitality industry.
• Strong understanding of food and beverage operations and inventory management.
• Proficiency in Microsoft Excel and accounting/POS systems.
• Strong analytical, numerical, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.

Key Performance Indicators (KPIs)

• Food Cost Percentage Achievement
• Beverage Cost Percentage Achievement
• Inventory Variance Accuracy
• Timeliness of Monthly Cost Reports
• Reduction in Cost Leakage and Wastage
• Stock Count Accuracy
• Compliance with Internal Controls and Audit Requirements
• Budget Adherence and Cost Savings Initiatives

• Insurance Plan
• Annual Leave
• Medical Leave
• Long Service Award
• Birthday Leave

Responsible for driving hotel revenue through proactive sales activities, account management, event coordination, and business development. The role focuses on identifying new business opportunities, maintaining strong client relationships, achieving revenue targets, and ensuring seamless execution of events and group bookings while delivering exceptional guest satisfaction.

Key Responsibilities

Sales & Business Development

• Generate new business opportunities through prospecting, networking, cold calling, and sales visits.
• Maintain and grow relationships with existing corporate, government, travel trade, and event clients.
• Develop and implement sales strategies to achieve departmental revenue targets.
• Conduct market research and competitor analysis to identify business opportunities.
• Prepare and present proposals, contracts, and rate agreements to clients.
• Participate in sales calls, site inspections, trade shows, and networking events.
• Negotiate rates and contract terms while maximizing hotel profitability.

Account Management

• Manage and maintain a portfolio of key accounts.
• Ensure regular client engagement and follow-up to secure repeat business.
• Monitor account production and develop action plans to increase revenue.
• Maintain accurate client records and sales activities in the hotel's CRM system.

Events & Group Coordination

• Handle inquiries for meetings, conferences, social events, and group bookings.
• Coordinate event requirements between clients and hotel operational departments.
• Conduct site inspections and pre-event meetings with clients.
• Prepare Banquet Event Orders (BEOs), contracts, and event documentation.
• Ensure all event details are communicated accurately and executed successfully.
• Follow up with clients after events to obtain feedback and future business opportunities.

Revenue Management

• Achieve monthly, quarterly, and annual sales targets.
• Monitor market trends and recommend pricing strategies.
• Maximize room, banquet, catering, and ancillary revenue opportunities.
• Prepare sales forecasts, pipeline reports, and business performance updates.

Administration & Reporting

• Maintain accurate sales records and documentation.
• Prepare weekly and monthly sales reports.
• Ensure compliance with company policies, procedures, and brand standards.
• Support budgeting and business planning activities.

Leadership & Team Support (Applicable for Senior Sales Manager / Director of Sales)

• Lead, coach, and mentor sales team members.
• Conduct performance reviews and support staff development.
• Assist in developing annual sales and marketing plans.
• Drive team performance to achieve departmental objectives.
• Collaborate with other department heads to ensure business success.

Requirements

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or related field.
• Minimum 1–8 years of experience in hotel sales, catering sales, events management, or related hospitality roles (depending on position level).
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Proficient in Microsoft Office and hotel sales systems.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Results-oriented with a proven ability to achieve revenue targets.

Key Performance Indicators (KPIs)

• Achievement of sales and revenue targets.
• New business acquisition and account growth.
• Client retention and repeat business.
• Event conversion ratio.
• Guest and client satisfaction scores.
• Accuracy and timeliness of reporting and documentation.

• Annual Leave
• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Marriage Leave
• Long Service Award
• Parking Allowance

TThe Assistant Human Resources Manager supports the Human Resources Manager in overseeing the daily HR operations and ensuring the effective implementation of HR policies, procedures, and initiatives. The role is responsible for coordinating recruitment, employee relations, training, payroll support, administration, and compliance while maintaining accurate HR records and providing administrative support to the department.

Key Responsibilities

Recruitment & Onboarding

• Coordinate and manage the end-to-end recruitment process, including job postings, candidate screening, interview scheduling, and reference checks.
• Prepare employment contracts, offer letters, and onboarding documents.
• Conduct orientation and onboarding programs for new employees.
• Maintain recruitment records and employee files.

Employee Relations

• Assist in handling employee inquiries, grievances, and disciplinary matters in accordance with company policies.
• Support employee engagement activities and welfare programs.
• Ensure effective communication between management and employees.

HR Administration

• Maintain and update employee records, databases, and HR documentation.
• Monitor employee confirmations, contract renewals, transfers, promotions, and resignations.
• Prepare HR reports, manpower statistics, and monthly HR metrics.
• Ensure proper filing and confidentiality of employee information.

Payroll & Benefits Administration

• Support payroll processing by ensuring timely submission of attendance, leave, and other payroll-related information.
• Administer employee benefits, insurance, and statutory requirements.
• Liaise with relevant government agencies regarding employment-related matters.

Training & Development

• Coordinate training programs, workshops, and employee development initiatives.
• Maintain training records and monitor training completion.
• Assist in identifying training needs and development opportunities.

Compliance & Policy Implementation

• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Assist in developing, reviewing, and implementing HR policies and procedures.
• Support internal and external audits related to HR matters.

General HR Operations

• Support the HR Manager in achieving departmental goals and objectives.
• Coordinate HR projects and initiatives as assigned.
• Provide guidance and support to employees and department heads on HR-related matters.
• Perform any other duties assigned by management.

Requirements

• Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field.
• Minimum 3–5 years of experience in Human Resources, preferably in the hospitality industry.
• Knowledge of employment laws, payroll administration, and HR best practices.
• Strong communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office applications and HR systems.
• Ability to handle confidential information with professionalism and discretion.
• This combined JD covers both the strategic support expected from an Assistant HR Manager and the operational/administrative responsibilities typically handled by an HR Coordinator.

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free duty meals

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – As the F&B Attendant, you’ll serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day:

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
• May assist with other duties as assigned

Accountability Key Metrics –

· Completion of daily operational tasks

What we need from you?

• Basic reading and writing. Food service experience with general knowledge of restaurant operations preferred. Must be at the minimum age to serve alcohol in line with any local legislative requirements.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

• Free Duty Meals
• Birthday Leave
• Overtime / Night Shift / Transportation Allowance
• Annual Leave
• Maternity / Paternity Leave

The Rooms Controller cum Guest Relations Executive is responsible for managing room inventory, monitoring reservations, and optimizing room allocation while delivering exceptional guest service. This role bridges operations and guest relations to ensure both efficient hotel performance and memorable guest experiences.

Key Responsibilities:

1. Rooms Control / Inventory Management

• Monitor room availability, reservations, and room status on a daily basis.
• Ensure optimal room allocation to maximize occupancy and revenue.
• Coordinate with housekeeping, front office, and reservations to maintain accurate room inventory.
• Prepare daily, weekly, and monthly rooms reports, including forecast and occupancy analysis.

2. Guest Relations

• Welcome and assist VIP and walk-in guests.
• Respond to guest inquiries, requests, and complaints promptly and professionally.
• Coordinate special arrangements for guests (e.g., birthdays, anniversaries, VIP services).
• Maintain positive guest feedback and strive to exceed guest expectations.

3. Coordination & Communication

• Liaise with housekeeping, reservations, and concierge to ensure smooth operations.
• Communicate any room status changes, maintenance issues, or guest requests to relevant departments.
• Assist in training and guiding junior front office and guest relations staff.

4. Reporting & Analysis

• Maintain accurate daily room inventory and revenue reports.
• Provide insights on occupancy trends and suggest strategies to optimize room usage.
• Assist management in improving operational efficiency and guest satisfaction metrics.

Qualifications & Skills:

• Diploma or degree in Hospitality / Hotel Management or related field.
• Minimum 2–3 years experience in Front Office, Reservations, or Guest Relations.
• Excellent communication and interpersonal skills.
• Proficiency in PMS software (Opera) and MS Office.
• Ability to multi-task, prioritize, and work under pressure.
• Detail-oriented, organized, and guest-focused.

• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free Duty Meals

The Demi Chef / Commis Chef is responsible for assisting in the preparation, cooking, and presentation of food in accordance with hotel standards and recipes. The role supports the kitchen team in maintaining food quality, hygiene, and operational efficiency while ensuring a positive dining experience for guests.

Key Responsibilities

Food Preparation & Production

• Prepare, cook, and present food according to approved recipes and hotel standards.
• Assist in daily mise en place and food preparation activities.
• Ensure consistency in food quality, taste, portioning, and presentation.
• Support the kitchen team during breakfast, lunch, dinner, banquets, and special events.
• Assist in preparing ingredients, sauces, garnishes, and other menu items as required.
• Ensure all food items are prepared and served within established timelines.

Kitchen Operations

• Maintain cleanliness and organization of workstations, kitchen equipment, and storage areas.
• Ensure proper handling, storage, and labeling of food products.
• Monitor stock levels and inform supervisors of shortages or replenishment needs.
• Minimize food wastage and follow portion control guidelines.
• Assist in receiving and checking food deliveries when required.

Food Safety & Hygiene

• Adhere to food safety, hygiene, and sanitation standards at all times.
• Ensure compliance with HACCP, local health regulations, and hotel policies.
• Practice safe food handling procedures and proper temperature control.
• Maintain personal hygiene and professional appearance standards.

Teamwork & Communication

• Work closely with other kitchen team members to ensure smooth operations.
• Follow instructions from senior chefs and supervisors.
• Support colleagues during peak service periods and special events.
• Participate in training sessions and continuous learning opportunities.

Quality Control

• Ensure all dishes meet the hotel's quality standards before service.
• Report equipment malfunctions, safety hazards, or operational concerns to supervisors.
• Assist in maintaining kitchen standards and continuous improvement initiatives.

Requirements

• Certificate, Diploma, or relevant qualification in Culinary Arts, Hospitality, or related field is preferred.
• Previous kitchen experience in a hotel, restaurant, or catering environment is an advantage.
• Basic knowledge of food preparation, cooking techniques, and food safety standards.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Food Quality and Consistency
• Compliance with Food Safety and Hygiene Standards
• Kitchen Cleanliness and Organization
• Food Wastage Control
• Timely Food Preparation and Service
• Teamwork and Operational Support
• Guest Satisfaction and Feedback
• Compliance with Standard Recipes and Portion Control

• Free Duty Meals
• Uniform
• Birthday Leave
• Annual Leave
• Sick Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave

The Housekeeping Supervisor (Rooms) is responsible for supervising the daily housekeeping operations of guest rooms and assigned areas, ensuring cleanliness, maintenance, and presentation standards are consistently achieved. The role involves leading room attendants, conducting inspections, monitoring productivity, and ensuring a high level of guest satisfaction in accordance with hotel brand standards.

Key Responsibilities

Operations Management

• Supervise and coordinate the daily activities of Room Attendants and Housekeeping Attendants.
• Assign room cleaning schedules and work assignments based on occupancy levels and operational requirements.
• Ensure guest rooms, corridors, pantries, and assigned areas are cleaned and maintained according to hotel standards.
• Monitor room status and coordinate closely with Front Office regarding room availability and guest requests.
• Conduct daily briefings and communicate operational updates to the housekeeping team.

Room Inspection & Quality Control

• Inspect guest rooms and public areas to ensure cleanliness, maintenance, and presentation standards are met.
• Ensure VIP rooms, long-stay rooms, and special requests are prepared according to requirements.
• Identify and report maintenance issues and follow up on corrective actions.
• Monitor housekeeping productivity and quality standards.
• Ensure all guestrooms are ready for sale within established timelines.

Guest Service

• Respond promptly and professionally to guest requests and complaints.
• Coordinate with relevant departments to ensure guest needs are fulfilled.
• Support service recovery efforts and ensure guest satisfaction.
• Maintain a visible presence on guest floors to ensure service excellence.

Inventory & Asset Control

• Monitor housekeeping supplies, linen, guest amenities, and equipment usage.
• Conduct regular inventory checks and report shortages.
• Ensure proper handling, storage, and issuance of housekeeping supplies.
• Minimize wastage and control operational costs.

Team Leadership & Training

• Train, coach, and guide Room Attendants on housekeeping standards and procedures.
• Monitor employee performance and provide constructive feedback.
• Assist in onboarding and orientation of new housekeeping team members.
• Promote teamwork, discipline, and a positive work environment.

Health, Safety & Compliance

• Ensure compliance with hotel policies, housekeeping procedures, and brand standards.
• Adhere to workplace health and safety regulations.
• Ensure proper handling and storage of cleaning chemicals and equipment.
• Maintain high standards of hygiene, cleanliness, and safety throughout assigned areas.

Administration & Reporting

• Prepare daily room inspection reports and productivity reports.
• Monitor attendance, scheduling, and manpower deployment.
• Report maintenance defects, lost and found items, and operational concerns.
• Assist management with departmental reporting and audits.

Requirements

• Diploma, Certificate, or equivalent qualification in Hospitality Management or a related field is preferred.
• Minimum 2–3 years of housekeeping experience, preferably with supervisory experience in a hotel environment.
• Strong knowledge of housekeeping operations, cleaning procedures, and room inspection standards.
• Good leadership, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Basic computer literacy and familiarity with hotel property management systems is an advantage.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Guest Room Cleanliness Scores
• Housekeeping Quality Audit Results
• Guest Satisfaction Scores
• Room Readiness and Turnaround Time
• Productivity and Efficiency of Room Attendants
• Linen and Supply Cost Control
• Compliance with Brand Standards and Safety Procedures
• Employee Performance and Attendance

• Birthday Leave
• Free Duty Meals
• Uniform
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Annual Leave
• Medical Leave

The Engineering Technician (AC System) is responsible for the installation, maintenance, troubleshooting, and repair of air-conditioning, ventilation, and refrigeration systems throughout the hotel. The role ensures all HVAC equipment operates efficiently, safely, and in compliance with hotel standards to provide a comfortable environment for guests and employees.

Key Responsibilities

HVAC Operations & Maintenance

• Perform preventive and corrective maintenance on air-conditioning, ventilation, and refrigeration systems.
• Inspect, troubleshoot, diagnose, and repair HVAC equipment, including chillers, FCUs, AHUs, split units, package units, and ventilation systems.
• Monitor and maintain HVAC system performance to ensure optimal efficiency and guest comfort.
• Conduct routine inspections of mechanical rooms, plant rooms, and equipment areas.
• Ensure all maintenance activities are completed according to established schedules.

Repair & Troubleshooting

• Respond promptly to maintenance requests and HVAC-related breakdowns.
• Identify equipment faults and perform repairs in a timely manner.
• Replace defective components such as motors, thermostats, filters, compressors, belts, and control systems.
• Coordinate with external contractors when specialized repairs are required.
• Maintain records of repairs and maintenance activities.

Energy Management

• Monitor energy consumption and recommend initiatives to improve energy efficiency.
• Assist in maintaining optimal operating conditions of HVAC systems to reduce utility costs.
• Support sustainability and environmental programs related to energy conservation.

Safety & Compliance

• Ensure compliance with safety regulations, engineering procedures, and hotel policies.
• Follow lockout/tagout procedures and safe work practices when performing maintenance.
• Handle refrigerants, tools, and equipment safely and responsibly.
• Maintain a clean and safe work environment.
• Report any safety hazards or equipment defects immediately.

General Engineering Support

• Assist with general engineering and maintenance tasks as required.
• Support emergency repairs and operational requirements across hotel facilities.
• Participate in renovation, refurbishment, and project-related works when assigned.
• Provide technical support to other engineering team members.

Administration & Reporting

• Complete maintenance logs, work orders, and equipment records accurately.
• Update preventive maintenance schedules and service reports.
• Monitor spare parts inventory and report stock requirements.
• Ensure proper documentation of equipment performance and maintenance history.

Requirements

• Certificate, Diploma, or Technical Qualification in Air Conditioning, Refrigeration, Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum 1–3 years of experience in HVAC maintenance, preferably in a hotel, commercial building, or facilities environment.
• Strong knowledge of air-conditioning, refrigeration, ventilation, and mechanical systems.
• Ability to read technical manuals, schematics, and engineering drawings.
• Knowledge of preventive maintenance practices and troubleshooting techniques.
• Good communication and teamwork skills.
• Willingness to work shifts, weekends, public holidays, and on-call duties when required.

Key Performance Indicators (KPIs)

• Preventive Maintenance Completion Rate
• HVAC Equipment Uptime and Reliability
• Response Time to Maintenance Requests
• Energy Efficiency and Utility Cost Control
• Guest Satisfaction Related to Room Comfort
• Compliance with Safety and Engineering Standards
• Accuracy of Maintenance Records and Reports
• Reduction of Equipment Downtime and Repeat Repairs

• Annual Leave
• Free duty meals
• Birthday Leave
• Long Service Award
• Compassionate Leave
• Medical Insurance

Tanggungjawab:

• Membangunkan reka bentuk yang menarik secara visual untuk platform cetak dan digital, memastikan konsistensi jenama
• Memastikan semua reka bentuk dan elemen visual selaras dengan garis panduan jenama syarikat
• Bekerjasama rapat dengan pasukan pemasaran untuk mengekalkan identiti visual yang konsisten merentasi pelbagai saluran
• Bekerjasama dengan pasukan pelbagai fungsi untuk memahami keperluan reka bentuk dan memberikan penyelesaian kreatif
• Sebarang projek/tugas lain apabila ditugaskan oleh Pengarah, Pengurus Jualan & Pemasaran dan/atau Pengurus Pemasaran & Komunikasi

Keperluan:

• Boleh berkomunikasi dengan baik dalam Bahasa Inggeris dan Bahasa Mandarin, sama ada bertulis mahupun lisan
• Sebarang projek/tugas lain apabila ditugaskan oleh Pengarah, Pengurus Jualan & Pemasaran dan/atau Pengurus Pemasaran & Komunikasi
• Cipta bahan pemasaran yang menarik, termasuk brosur, sepanduk, media sosial
  grafik media dan bahan promosi lain
• Mempunyai kemahiran penyuntingan video menggunakan grafik gerakan, kesan visual dan elemen lain untuk mempertingkatkan video
• Kekal dikemas kini tentang trend reka bentuk, alatan dan teknik terkini untuk meningkatkan kreativiti dan kecekapan
• Ijazah Sarjana Muda dalam Reka Bentuk Grafik, Seni Visual atau bidang berkaitan
• Kemahiran dalam Adobe Creative Suite, termasuk Illustrator, After Effects, Premiere Pro dan Photoshop
• Pengalaman dalam penyuntingan video dan sesi fotografi

Faedah & Kebaikan

• Pengangkutan awam berdekatan
• Insurans perubatan
• Cuti peribadi
• makanan dan pakaian seragam

職責：

• 為印刷和數位平台開發具有視覺衝擊力的設計，確保品牌一致性。
• 確保所有設計和視覺元素均符合公司品牌指南。
• 與行銷團隊緊密合作，在各個管道保持一致的視覺形象。
• 與跨職能團隊合作，了解設計需求並提供創新解決方案
• 銷售與市場總監和/或市場與傳播經理隨時指派的其他任何項目/職責

要求：

• 具備良好的英語和普通話溝通能力，包括書面和口頭表達。
• 銷售與市場總監和/或市場與傳播經理隨時指派的其他任何項目/職責
• 製作引人入勝的行銷資料，包括宣傳冊、橫幅、社群媒體內容等。
  媒體圖片和其他宣傳資料
• 具備影片剪輯技能，能夠運用動態圖形、視覺特效和其他元素來增強影片效果。
• 隨時了解最新的設計趨勢、工具和技巧，以提升創造力和效率。
• 平面設計、視覺藝術或相關領域的學士學位
• 精通 Adobe Creative Suite，包括 Illustrator、After Effects、Premiere Pro 和 Photoshop。
• 具備影片剪輯和攝影經驗

福利待遇

• 附近公共交通
• 醫療保險
• 個人休假
• 伙食和製服

Responsibilities:

• Develop visually compelling designs for print and digital platforms, ensuring brand consistency
• Ensure all designs and visual elements align with the company's brand guidelines
• Work closely with the marketing team to maintain a consistent visual identity across various channels
• Collaborate with cross-functional teams to understand design requirements and deliver creative solutions
• Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager 

Requirements:

• Able to communicate well in English and mandarin, both written and spoken
• Any other projects/duties as and when assigned by Director, Sales & Marketing and/or Marketing & Communication Manager
• Create engaging marketing collateral, including brochures, banners, social
  media graphics, and other promotional materials
• To have video editing skills using motion graphics, visual effects, and other elements to enhance video
• Stay updated on the latest design trends, tools, and techniques to enhance creativity and efficiency
• Bachelor's degree in Graphic Design, Visual Arts, or a related field
• Proficiency in Adobe Creative Suite, including Illustrator, After Effects, Premiere Pro, and Photoshop
• Experience in video editing and photoshoot 

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave
• meals and uniform

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

Tanggungjawab Kerja：

• Membantu dalam operasi HR dan pentadbiran harian.
• Menyokong aktiviti pengambilan pekerja termasuk penyiaran kerja, pengaturan temu duga dan proses onboarding.
• Mengekalkan dan mengemas kini rekod pekerja, kehadiran, cuti dan dokumentasi HR.
• Membantu dalam penyediaan gaji dan memastikan maklumat pekerja adalah tepat.
• Menyelaras pengesahan kakitangan, peletakan jawatan, pembaharuan dan proses berkaitan HR yang lain.
• Mengendalikan pertanyaan pekerja mengenai dasar dan prosedur HR.
• Membantu dalam menganjurkan latihan kakitangan, aktiviti penglibatan dan acara syarikat.
• Memastikan pematuhan dengan dasar syarikat dan peraturan buruh.
• Menyediakan laporan HR dan dokumen pentadbiran lain apabila diperlukan.
• Melaksanakan tugas-tugas ad-hoc lain yang diarahkan oleh pihak pengurusan.

Keperluan Kerja:

• Diploma atau Ijazah Sarjana Muda dalam Pengurusan Sumber Manusia, Pentadbiran Perniagaan atau bidang berkaitan.
• Minimum 1-2 tahun pengalaman dalam HR atau pentadbiran adalah diutamakan.
• Graduan baru dan calon lelaki digalakkan untuk memohon
• Biasa dengan aplikasi Microsoft Office.
• Pengetahuan asas tentang Akta Pekerjaan Malaysia dan amalan HR adalah satu kelebihan tambahan.
• Komunikasi dan kemahiran interpersonal yang baik.
• Bertanggungjawab, teratur dan mampu mengendalikan maklumat sulit secara profesional.
• Mampu melakukan pelbagai tugas dan bekerja secara bebas dalam persekitaran yang pantas.

Faedah & Kebaikan

• KWSP & PERKESO
• Cuti Tahunan & Cuti Perubatan
• Makanan/Penginapan Kakitangan (jika berkenaan)
• Peluang Kemajuan Kerjaya
• Sokongan Latihan & Pembangunan

工作職責：

• 協助處理日常人力資源和行政事務。
• 支援招募活動，包括職位發布、面試安排和入職流程。
• 維護和更新員工記錄、考勤、休假和人事文件。
• 協助準備薪資單，並確保員工資料準確無誤。
• 協調員工的確認、離職、續約及其他人力資源相關流程。
• 處理員工關於人力資源政策和程序的諮詢。
• 協助組織員工培訓、員工活動和公司活動。
• 確保遵守公司政策和勞動法規。
• 按要求準備人事報告和其他行政文件。
• 執行管理層指派的其他臨時性任務。

職位要求：

• 人力資源管理、工商管理或相關領域的文憑或學士學位。
• 最好具備1-2年的人力資源或行政工作經驗。
• 歡迎應屆畢業生和男性求職者申請。
• 熟悉微軟辦公軟體。
• 具備馬來西亞僱傭法和人力資源實務的基本知識者優先考慮。
• 良好的溝通和人際交往能力。
• 責任感強，做事有條理，能夠專業地處理機密資訊。
• 能夠在快節奏的環境中同時處理多項任務並獨立工作。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持