Total 43 job vacancies in Malaysia

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination with customers, carriers, and internal teams, handling inquiries promptly, and providing accurate documentation and updates to support the end-to-end logistics process.

Job Description

• Manage shipping documentation formalities to ensure accuracy and compliance with company and regulatory requirements.
• Process bookings and execute related orders in a timely manner.
• Monitor and maintain accurate tracking status for all shipments.
• Communicate effectively with overseas offices, agents, shipping lines, and clients to ensure smooth coordination.
• Handle clients’ inquiries via telephone and email, providing timely and accurate responses.
• Provide responsive support to both internal and external customers by addressing concerns and offering effective solutions.
• Maintain a well-organized and efficient filing system for all documents to ensure systematic retrieval.
• Perform any other duties as assigned by management.

Job Requirement

• Proficiency in Mandarin is required to liaise with Mandarin-speaking customers.
• Strong communication skills in both English and Mandarin (spoken and written).
• No prior experience required; willingness to learn and take on new challenges is essential.
• Fresh graduates are encouraged to apply.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Meticulous, good interpersonal skills, excellent verbal and written communication skills, team player with positive work attitudes.
• Ability to work in fast-paced environment with high stress tolerance.

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

Requirements

• Minimum 1-2 years of relevant working experience in freight forwarding, logistics, custom agent, or other similar industry.
• Candidate that have strong willingness to learn are encouraged to apply.
• Possess good problem solving soft skill and initiative in work.
• Willing to travel & meet customers/suppliers.

Tasks & Responsibilities :

• Build, maintain & strengthen relations with existing / potential customers.
• Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
• Handle shipping documents such as BL/AWB.
• Promote the Company's Logistics Services and solutions to enhance business growth opportunities.
• Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, shipping lines etc to ensure smooth shipment execution.
• Perform any other duties and responsibilities assigned by Management from time to time.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Company trips
• Medical Claims
• Statutory benefit such as EPF, Socso, Annual Leave etc

Job Responsibilities

• Handle customer inquiries, orders, and follow-up requests.
• Prepare quotations and process sales orders accurately.
• Coordinate with customers, suppliers, warehouse, and logistics teams regarding delivery schedules.
• Monitor order status and ensure timely delivery to customers.
• Follow up on outstanding quotations and customer requirements.
• Maintain accurate records of customer orders and transactions.
• Assist in resolving customer complaints and service-related issues.
• Support the sales team in daily operational and administrative matters.

Requirements

• Diploma/Degree in Business Administration, Marketing, or related field.
• Fresh graduates are encouraged to apply.
• Good communication and coordination skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Detail-oriented and able to handle multiple tasks.
• Able to work independently with minimal supervision.
• Knowledge of ERP systems is an added advantage.
• Proficiency in English and Bahasa Malaysia.
• Shipping and Transportation background

Perks & Benefits

• Allowance transportation
• Free snacks / Happy hours
• Company trips
• Medical insurance
• EPF, SOCSO & EIS
• Medical benefits
• Annual leave
• Performance bonus
• Training and career development opportunities

GENERIC RESPONISBILITIES

• To always act in SISMA Auto’s best interests
• To always diligently follow ALL CURRENT BYD and/or Sisma Auto processes, policies, guidelines and documentation requirements
• To stay updated to any changes in the processes and modify behaviors accordingly
• To respect the authorities
• To always behave in a courteous and professional manner
• To always maintain clean and professional appearance, adhering to relevant guidelines and/or wearing a uniform if requested
• To always treat customers with the utmost respect and professionalism
• To maintain effective and open communications with peer/subordinates/superiors to discuss feedback, issues, seek and provide suggestions for improvements.
• To perform any other duties reasonably requested by the Management
• To ensure any direct reports also adhere to the above general guidelines
• To be punctual at all times
• To diligently complete all training assigned
• To be prepared to work extra time, as requested by the management

KEY RESPONSIBILITIES

• To support SISMA Auto’s Customer Relationship Management (CRM) strategies towards achieving best in class customer service
• To develop short-term and long-term CRM goals to enhance SISMA AUTO's overall performance
• To identify areas where CRM can complement and improve SISMA AUTO existing processes
• To manage development, execution and completion of CRM plans to achieve the goals
• To develop instructions and implement internal campaigns to improve CRM adoption and usage
• To support the CUSTOMER EXPERIENCE MANAGEMENT(CEM) for SISMA Auto
• To support communication between SISMA AUTO and its customers
• To support the collection and analysis of customer feedback from the customers and the development of strategies or corrective measures to address any identified issues
• To continuously work with marketing, sales and after sales teams in order customize the CRM based on their requirements
• To Provide appropriate tools for the teams to measure and improve their performance and customer service
• Other tasks and responsibilities may be assigned to you based on the needs of the organization.

• Medical Benefits
• Attractive Commission Scheme
• Overtime (OT) Allowance

Qualification and requirements :

• Qualification (Diploma or Degree) in Business studies/Economics/Sales or a related field. Fresh graduates are also encouraged to apply.
• At least 1 - 2 years of related working experience in after sales/customer service/business development would be an asset.
• Must have excellent communication, interpersonal and organisational skills.
• Ability to build strong client relationships and ensure high levels of customer satisfaction.
• Must be able to communicate and co-ordinate well with the team and other related Departments in order to provide efficient service and support to clients.
• Must be organised and proficient in handling administrative and logistics duties relating to receiving and delivery of the Company’s products.
• Proficient in Microsoft applications (Word, Excel, Powerpoint, Outlook).
• Language proficiency (English, Bahasa Malaysia and any other language).
• Must have a valid driving license and must be willing to travel frequently on work assignments as required.

Job responsibilities :

• Responsible for handling all administrative tasks and logistics relating to instrument calibration, service and repair, service contract, system maintenance and others.
• Need to work closely with the Engineering Lab team on after sales service and support.
• Follow up diligently with clients on instrument/product pick-ups and delivery for service and calibration.
• Responds to complaints and enquiries, evaluates and analyses problems and gives cost effective feedback and solutions.
• Arranges logistics for pick-ups and delivery.
• Records, update and compiles weekly work progress reports on instrument servicing.
• Handles customer satisfaction surveys.
• Any other related duties outside the scope outlined.
• If you are passionate and committed in your chosen field of work, and are seeking a new challenge in your career, write in to us at Lighthouse Worldwide Solutions Malaysia.

We provide :

• Good training opportunities and exposure locally and abroad.
• Competitive remuneration package, benefits and incentives, inclusive of attractive commission.
• Exciting company trips locally and abroad.
• Open and collaborative work culture with a strong focus on quality and customer satisfaction.

Perks & Benefits

• EPF
• Socso
• EIS

要求

• 至少1-2年貨運代理、物流、報關或其他類似行業的相關工作經驗。
• 我們鼓勵有強烈學習意願的候選人申請。
• 具備良好的問題解決能力和工作動機。
• 願意出差拜訪客戶/供應商。

任務與職責：

• 建立、維護和加強與現有/潛在客戶的關係。
• 協調和監控出貨活動，確保及時向客戶提供出貨狀態更新資訊。
• 處理提單/空運單等運輸單據。
• 推廣公司物流服務和解決方案，以增強業務成長機會。
• 與內部和外部利害關係人（包括客戶、運輸公司、貨運代理、船公司等）密切合作，以確保順利完成貨物運輸。
• 履行管理層不時分配的其他職責。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療索賠
• 法定福利，如公積金、社保、年假等

• To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor under-utilized on any given day.
• To always check if the vehicle in question has any outstanding field actions/service actions.
• To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired.
• To communicate bookings pipeline with the service manager and Job and warranty administrator, parts department to allow them to do ‘parts pre picking’ for all bookings.
• To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests.
• Inspecting the vehicle and utilize Denza processes and completing all documents as required.
• To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions.
• Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions.
• Give a detailed and itemized repair estimation / quotation itemize and a estimated time required to complete the recommended repair.
• To obtain signature for the approval on the RO, Vehicle Checklist and give customer the Vehicle Collection Slip Number before proceeding with the repair.
• If additional time is required to complete to communicate the customer and keep them updated with any developments or issues.
• To handle accident / insurance claims and minimize the administrative burden for the customer.
• To up-sell customers accessories/products or other value-added services.
• To invoice the Branch Manager as necessary on problematic cases (customers/vehicles).
• To handle telephone inquiries and assist customers as required.
• To carry out customer follow up (telephone call) after 3 days from the date of repair.

Professional Experience

• Minimum SPM or other equivalent qualification
• Automobile service advisor
• Working experience with customer contact
• Working experience with service
• Experience with negotiations

• Medical Benefits
• Attractive Commission Scheme
• Overtime (OT) Allowance

工作職責

• 處理客戶諮詢、訂單和後續請求。
• 準確準備報價單並處理銷售訂單。
• 與客戶、供應商、倉庫和物流團隊協調交貨時間表。
• 監控訂單狀態，確保及時交付給客戶。
• 跟進未完成的報價和客戶需求。
• 準確記錄客戶訂單和交易資訊。
• 協助解決客戶投訴和服務相關問題。
• 協助銷售團隊處理日常營運和行政事務。

要求

• 工商管理、行銷或相關領域的文憑/學位。
• 歡迎應屆畢業生申請。
• 良好的溝通協調能力。
• 精通微軟辦公室軟體（Excel、Word、Outlook）。
• 注重細節，能夠同時處理多項任務。
• 能夠獨立工作，只需極少監督。
• 熟悉ERP系統者優先考慮。
• 精通英語和馬來語。
• 航運和運輸背景

福利待遇

• 交通補貼
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 僱員公積金 (EPF)、社保 (SOCSO) 和就業保險計劃 (EIS)
• 醫療福利
• 年假
• 績效獎金
• 培訓和職業發展機會

Tasks & Responsibilities:

• Administrative activities concerning the processing, documentation and handling of all incoming containers and vessels.
• Solving of queries, reporting to responsible persons.

Job Requirements:

• Minimum Diploma level in Shipping related field.
• Excellent communication skills.
• Good speaking and writing skills in Mandarin and English language.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Benefits:

• EPF
• SOCSO
• EIS

資格和要求：

• 持有商業研究/經濟學/銷售或相關領域的文憑或學位。我們也歡迎應屆畢業生申請。
• 具備1-2年售後/客戶服務/業務拓展相關工作經驗者優先考慮。
• 必須具備優秀的溝通能力、人際溝通能力和組織能力。
• 能夠建立牢固的客戶關係並確保客戶高度滿意。
• 必須能夠與團隊和其他相關部門進行良好的溝通和協調，以便為客戶提供高效的服務和支援。
• 必須具備良好的組織能力和熟練的物流管理技能，能夠勝任公司產品收出貨的相關行政和物流工作。
• 精通微軟辦公室軟體（Word、Excel、PowerPoint、Outlook）。
• 語言能力（英語、馬來語和任何其他語言）。
• 必須持有有效的駕駛執照，並且願意根據工作需求經常出差。

工作職責：

• 負責處理與儀器校準、維修、服務合約、系統維護等相關的全部行政任務和後勤工作。
• 需要與工程實驗室團隊緊密合作，提供售後服務與支援。
• 認真跟進客戶對儀器/產品的取送情況，以便進行維修和校準。
• 回應投訴和諮詢，評估和分析問題，並提供具有成本效益的回饋和解決方案。
• 安排取貨和送貨的物流事宜。
• 記錄、更新並彙總儀器維修的每週工作進度報告。
• 負責客戶滿意度調查。
• 除上述範圍外，其他任何相關職責。
• 如果您對所選的工作領域充滿熱情和投入，並且正在尋求職業生涯中的新挑戰，請聯絡 Lighthouse Worldwide Solutions Malaysia。

我們提供：

• 良好的培訓機會和國內外歷練機會。
• 具競爭力的薪酬方案、福利和激勵措施，包括優厚的佣金。
• 精彩的公司旅行，涵蓋國內和國外。
• 開放協作的工作文化，高度重視品質與顧客滿意度。

福利待遇

• 僱員公積金
• 社會保險機構
• 環境影響評價

• 透過致電可能需要維修服務的客戶主動進行預訂，以確保車間在任何一天都不會過度使用或使用不足。
• 請務必檢查相關車輛是否有任何未完成的現場作業/維修作業。
• 記錄客戶車輛再次出現與先前維修時相同故障的任何情況。
• 與服務經理、作業和保固管理員、零件部門溝通預訂流程，以便他們能夠為所有預訂進行「零件預揀」。
• 以禮貌專業的態度接待顧客，並與他們進行有效溝通，以準確了解並確定他們的需求/疑慮/服務請求。
• 檢查車輛並按照 Denza 流程完成所有必需的文件。
• 準確/全面地記錄從與客戶的討論中收集到的信息，並將其傳達給技術團隊，以便他們能夠做出必要的技術決策。
• 與技術人員溝通，了解技術問題/診斷結果和建議的糾正措施。
• 提供詳細且逐項列出的維修估價/報價，並預估完成建議維修所需的時間。
• 在進行維修之前，需獲得維修單、車輛檢查清單上的簽字批准，並向客戶提供車輛取車單號。
• 如果需要更多時間來完成與客戶的溝通，並讓他們了解任何進展或問題。
• 處理事故/保險索賠，並最大限度地減少客戶的行政負擔。
• 向顧客推銷配件/產品或其他加值服務。
• 對於出現問題的情況（客戶/車輛），必要時向分行經理開立發票。
• 負責接聽電話諮詢，並根據需要為客戶提供協助。
• 維修完成後3天內進行客戶回訪（電話回訪）。

專業經驗

• 最低學歷要求為SPM或其他同等學歷
• 汽車服務顧問
• 具備客戶服務的工作經驗
• 服務業工作經驗
• 談判經驗

• 醫療福利
• 極具吸引力的佣金方案
• 加班津貼

We are seeking a high-caliber, results-driven International Key Account Manager (IKAM) to join our dynamic FMCG team based in Shah Alam. In this role, you will take full ownership of driving growth, profitability, and market share across our modern trade channels.

Crucially, you will lead strategic relationships not just with local giants and major international/foreign accounts, but also directly oversee and manage our distributor network to ensure seamless route-to-market execution.

Requirements

• Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5–8 years of experience in FMCG sales or key account management, with at least 2–3 years in a supervisory or managerial role.
• Proven success managing both international and local chain accounts (e.g. Watsons, 99 Speedmart, Econsave).
• Proficient in English (written & verbal) and Mandarin is preferred.
• Strong analytical thinking, commercial sense, and structured planning skills.
• Excellent interpersonal, communication, and negotiation skills.

Key Responsibilities

• Manage, evaluate, and appoint distributors to ensure excellent execution of modern trade accounts and regional coverage.
• Develop long-term partnerships with major clients, while identifying new business opportunities.
• Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
• Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
• Act as the primary, senior-level point of contact for international buyers and global category managers, ensuring seamless cross-functional alignment.
• Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
• Coach and mentor junior team members to enhance performance and support development. Develop, implement, and lead the long-term strategic business plans (Joint Business Plans - JBP) for assigned national and international/foreign key accounts.
• Prepare and present regular business reviews and progress reports to management and clients. Distributor Handling Track Record: Proven experience in managing, driving, and governing third-party distributors. Must understand how to balance distributor sell-in/sell-out and manage distributor operational alignment.
• International Account Track Record: Successful experience managing and negotiating with foreign accounts, multinational corporations (MNCs), or global modern trade retail chains.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Dental and Spectacle benefits
• Product Gift
• Birthday Leave

一般職責

• 始終以SISMA Auto的最佳利益為出發點。
• 始終嚴格遵守比亞迪和/或Sisma Auto的所有現行流程、政策、指南和文件要求。
• 以便及時了解流程的任何變更並相應地調整行為。
• 尊重權威
• 始終保持禮貌和專業的態度
• 始終保持整潔專業的形象，遵守相關準則和/或按要求穿著制服。
• 始終以最大的尊重和專業精神對待客戶。
• 與同事/下屬/上司保持有效和開放的溝通，討論回饋、問題，尋求和提供改進建議。
• 履行管理層合理要求的任何其他職責。
• 為確保所有直接下屬也遵守上述一般準則。
• 務必準時。
• 認真完成所有分配的訓練任務。
• 做好根據管理階層要求加班的準備。

主要職責

• 為了支援SISMA Auto的客戶關係管理（CRM）策略，以實現一流的客戶服務
• 制定短期和長期客戶關係管理 (CRM) 目標，以提升 SISMA AUTO 的整體業績
• 確定 CRM 可以補充和改進 SISMA AUTO 現有流程的領域
• 負責管理客戶關係管理計畫的製定、執行和完成，以實現目標
• 制定指導方針並實施內部活動，以提高 CRM 的採用率和使用率
• 為了支援SISMA Auto的客戶體驗管理(CEM)
• 為了支援SISMA AUTO與其客戶之間的溝通
• 支援收集和分析客戶回饋，並制定策略或糾正措施以解決任何已發現的問題。
• 與行銷、銷售和售後團隊持續合作，根據他們的需求客製化CRM系統。
• 為團隊提供合適的工具，以衡量和改善其績效和客戶服務。
• 根據組織的需要，您可能還會被指派其他任務和職責。

• 醫療福利
• 極具吸引力的佣金方案
• 加班津貼

JOB RESPONSIBILITIES:

Focal Point Communication: Act as the official bridge and focal person, as and when required, to communicate with customers/workshops on administrative, logistical (e.g., delivery status, documentation, and product availability), and general non-technical inquiries via phone, email, and dedicated platforms.

Sales Performance Assistance: Compile and analyse internal reports (e.g., call logs, interaction frequency, ticket resolution times) to assist management in gauging the activity and performance of the in-house Business Consultants (salespersons).

Issue Triage: Efficiently log all client queries and complaints, providing timely follow-up and coordinating with the relevant internal departments (e.g., Sales, Logistics, Technical team) for resolution.

Customer Satisfaction: Coordinate and execute customer satisfaction survey practices, including the distribution, collection, and initial tabulation of feedback from the workshop network.

Administrative Communication: Assist in the preparation and distribution of general client communications, such as welcome kits, informational memos, and holiday greetings.

Data Management: Perform essential data entry, ensuring all workshop and client contact information, interaction history, and transactional details are accurately and consistently recorded in the CRM system.

Record Integrity: Proactively monitor and maintain the quality of the customer database (e.g., deduplicating records and updating outdated information) to ensure a reliable source of truth for all business functions.

Basic Reporting: Assist in generating simple reports from the CRM system (e.g., monthly new sign-ups, list of workshops in a specific region) to support planning and analysis by the management team.

Technical Skills:

• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Familiarity with CRM software/database management is highly preferred.

Requirements:

- Female

- Can drive and have your own transport

- Preferably Single

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave

Project Planning and Coordination:

*Develop and manage detailed project schedules, ensuring milestones are met on time.

*Collaborate with architects, engineers, contractors, and clients to define project scope, objectives, and deliverables.

*Review project blueprints, drawings, and specifications to ensure all work is performed to required standards.

*Identify project risks and develop mitigation strategies.

Budget and Cost Management:

*Prepare and manage project budgets, including cost tracking and reporting.

*Ensure that all costs remain within the established budget by managing change orders and addressing any cost overruns.

*Negotiate contracts and manage the procurement of materials and services.

Team Management:

*Lead and supervise the construction team, subcontractors, and vendors.

*Conduct regular team meetings to discuss project progress, address issues, and ensure alignment with project goals.

*Monitor and manage performance, productivity, and resource allocation to ensure project timelines are met.

Quality Control and Compliance:

*Ensure all construction activities adhere to safety regulations, quality standards, and legal requirements.

*Conduct regular site inspections to monitor construction progress and quality.

*Ensure compliance with all local, state, and federal regulations, as well as industry standards and codes.

Risk Management and Problem Solving:

*Proactively identify potential risks to the project and develop contingency plans.

*Address and resolve any issues, delays, or conflicts on-site in a timely and effective manner.

*Mediate between contractors, subcontractors, and clients as needed to resolve disputes.

* Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field.

*Willing to relocation

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

任務與職責：

• 對所有入境貨櫃和船舶的處理、文件編制和操作相關的行政活動。
• 解答疑問，並向負責人報告。

職位要求：

• 至少擁有航運相關領域的專科文憑。
• 優秀的溝通能力。
• 具備良好的國語及英語口說及寫作能力。

“我們正在尋找會說普通話的候選人，他們將為講普通話的顧客服務。”

好處：

• 年假
• 醫療的
• 僱員公積金
• 社險公司
• 環境影響評價

工作職責：

聯絡點溝通：根據需要，作為官方橋樑和聯絡人，透過電話、電子郵件和專用平台與客戶/車間溝通行政、物流（例如，交貨狀態、文件和產品可用性）以及一般非技術性諮詢。

銷售績效協助：編製和分析內部報告（例如，通話記錄、互動頻率、工單解決時間），以協助管理階層評估內部業務顧問（銷售人員）的活動和績效。

問題分類：有效率地記錄所有客戶的諮詢和投訴，及時跟進並與相關內部部門（例如銷售、物流、技術團隊）協調解決問題。

顧客滿意度：協調和執行顧客滿意度調查工作，包括分發、收集和初步統計來自研討會網路的回饋。

行政溝通：協助準備和分發一般客戶溝通資料，例如歡迎禮包、資訊備忘錄和節日問候。

資料管理：執行必要的資料輸入，確保所有研討會和客戶聯絡資訊、互動歷史和交易詳情都準確、一致地記錄在 CRM 系統中。

記錄完整性：主動監控和維護客戶資料庫的品質（例如，刪除重複記錄和更新過時資訊），以確保所有業務功能都有可靠的真實來源。

基本報告：協助從 CRM 系統產生簡單的報告（例如，每月新註冊用戶數、特定區域的研討會清單），以支援管理團隊的規劃和分析。

技術技能：

• 熟練使用微軟辦公軟體（Word、Excel 和 PowerPoint）。
• 熟悉客戶關係管理軟體/資料庫管理者優先考慮。

要求：

- 女性

- 會開車並擁有自己的交通工具

- 最好是單人

福利待遇

• 休閒著裝要求
• 醫療保險
• 個人休假

我們正在尋找一位高素質、以結果為導向的國際大客戶經理 (IKAM)加入我們位於莎阿南的充滿活力的快速消費品 (FMCG) 團隊。在這個職位上，您將全面負責推動我們在現代貿易管道的成長、獲利能力和市場份額。

至關重要的是，您不僅要與當地巨頭和主要國際/外國客戶建立策略關係，還要直接監督和管理我們的經銷商網絡，以確保順利進入市場。

要求

• 擁有工商管理、銷售、行銷或相關領域的學士學位。
• 至少 5-8 年快速消費品銷售或重點客戶管理經驗，其中至少2-3 年擔任主管或經理。
• 在管理國際和本地連鎖客戶方面擁有成功經驗（例如屈臣氏、99 Speedmart、Econsave）。
• 精通英語（書面及口頭）和普通話者優先考慮。
• 較強的分析思考能力、商業意識及結構化規劃能力。
• 優秀的溝通、人際交往和談判技巧。

主要職責

• 管理、評估和任命分銷商，以確保現代貿易帳戶和區域覆蓋的出色執行。
• 與主要客戶建立長期合作關係，同時尋找新的商機。
• 監控銷售業績、客戶行為和產品趨勢，為策略決策提供支援。
• 與內部團隊（行銷、供應鏈、財務）緊密協調，確保重點客戶計畫的及時執行。
• 身為國際買家和全球品類經理的主要高階聯絡人，確保跨職能部門的無縫協作。
• 主動解決客戶問題，確保客戶滿意度和客戶留存率。
• 指導和培養初級團隊成員，提升績效並支持其發展。制定、實施並領導所負責的國內和國際/海外重點客戶的長期策略業務計劃（聯合業務計劃 - JBP）。
• 定期準備並向管理層和客戶提交業務回顧和進度報告。經銷商管理經驗：具備管理、推廣和管理第三方經銷商的豐富經驗。必須了解如何平衡分銷商的進貨/出貨量，並管理分銷商的營運協調。
• 國際客戶業績記錄：擁有成功管理和與外國客戶、跨國公司 (MNC) 或全球現代貿易零售連鎖店談判的經驗。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人休假
• 開放文化
• 個人發展機會
• 牙科和眼鏡福利
• 產品禮品
• 生日假

• Well established Personal Care product manufacturer 
• Willing to work at Bukit Jelutong, Shah alam 
• Basic Salary RM6500-RM9000 commensurate with working experience 
• Modern Trade , General Trade, Channel Sales / Distribution Sales experience are welcome to apply.
• Priority given to candidates who has experience dealing Watson health & beauty Chain Stores

Job Responsibilities : 

• Acquire a thorough understanding of key customer needs and requirements (IKA & LKA).
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with customers.
• To exceed or achieve monthly sales target/ new business development served in the assigned area.
• Track, monitor and analyze products, channels and customers sales trends in order to maximize sales opportunities.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Knowledgeable and experienced to implement best practices to perform duties.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Job Requirement : 

• Diploma or Degree holder in business administration, sales or a relevant field.
• Candidate without Dip / Degree but with good experience in LKA/IKA handling are also welcome to apply. 
• Experience in sales and providing solutions based on customer needs.
• Preferably 3 - 8 years of sales or key account management experience in FMCG
• Experience in handling MT accounts will be an advantage.
• Proficient in MS Office suite.
• Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels.
• 1 full time vacancies available 

Perks & Benefits

• Commission and bonus
• Central location
• Regular team activities
• Personal development opportunities

• 一家信譽卓著的個人護理產品製造商
• 願意在Bukit Jelutong, Shah Alam工作
• 基本工資為6500至9000令吉，視工作經驗而定。
• 歡迎有現代化通路、傳統通路、通路銷售/分銷銷售經驗者申請。
• 優先考慮有屈臣氏健康美容連鎖店工作經驗的候選人。

工作職責：

• 深入了解關鍵客戶需求和要求（IKA 和 LKA）。
• 透過不斷提出滿足現有客戶目標的解決方案，拓展與現有客戶的關係。
• 負責制定和實施市場滲透策略和銷售目標，並與客戶建立牢固的關係。
• 超額完成或達到指定區域內的每月銷售目標/新業務拓展目標。
• 追蹤、監控和分析產品、通路和客戶的銷售趨勢，以最大限度地提高銷售機會。
• 執行並規劃其他銷售和行銷職能，以提高效率。
• 具備豐富的知識與經驗，能夠運用最佳實務履行職責。
• 確保及時向客戶交付正確的產品和服務。
• 作為重要客戶和內部團隊之間的溝通橋樑。
• 解決客戶遇到的任何問題和困難，並妥善處理投訴，以維護客戶信任。
• 在創造新的銷售機會、從而建立長期合作關係方面發揮不可或缺的作用。
• 使用關鍵客戶指標，定期向內部和外部利害關係人準備進度報告和預測報告。

職位要求：

• 持有工商管理、銷售或相關領域的文憑或學位。
• 未持有文憑/學位但具有LKA/IKA處理豐富經驗的候選人也歡迎申請。
• 具備銷售經驗，並能根據客戶需求提供解決方案。
• 最好擁有3-8年快速消費品產業銷售或大客戶管理經驗。
• 有MT帳戶管理經驗者優先考慮。
• 精通微軟辦公室軟體。
• 具備較強的溝通及人際交往能力，善於與各層級專業人士建立良好關係。
• 現有1個全職空缺職位

福利待遇

• 佣金和獎金
• 中心位置
• 定期團隊活動
• 個人發展機會

We are looking for a Manager, Business Development, Commercial Growth & Operations to support the growth of our property and commercial development business. This role is ideal for someone who is proactive, fast-moving and comfortable working across multiple functions including business development, leasing, branding, marketing, events and project coordination.

You will play a key role in connecting internal teams, external partners, tenants, vendors and management to drive business growth, enhance project value and ensure smooth execution of commercial initiatives.

Key Responsibilities

• Business Development & Leasing: Develop and support leasing strategies to attract suitable tenants, brands and business partners. Identify new business opportunities, engage potential tenants or partners, and assist in negotiations to support revenue growth and commercial success.
• Commercial Growth & Strategic Initiatives: Support new business ideas, project concepts and growth initiatives that enhance the value, positioning and marketability of the Company’s developments.
• Marketing & Branding Alignment: Work closely with the marketing team to ensure project positioning, campaign messages and branding strategies are aligned with market demand, buyer expectations and commercial objectives.
• Events, Activations & Business Engagements: Coordinate and oversee events, activations, launches and business engagement activities to strengthen project visibility, brand positioning and commercial impact.
• Cross-Functional Coordination: Act as the key connector between project, marketing, leasing, vendors, tenants and management teams to ensure smooth communication, timely follow-up and effective execution.

Requirements

The ideal candidate should possess:

• Minimum 4 to 8 years of working experience in property development, real estate, leasing, business development, marketing, operations or other related industries.
• Strong commercial awareness with the ability to understand what attracts buyers, investors, tenants and business partners.
• Good communication and coordination skills, with the ability to work with internal departments, external vendors, tenants and stakeholders.
• Strong follow-up ability, initiative and ownership mindset.
• Ability to manage multiple tasks, timelines and stakeholders in a fast-paced environment.

We Are Looking for Someone Who Is

Hungry & Ambitious: You are motivated by growth, opportunities and results.

Hands-On & Action-Oriented: You do not wait for instructions. You follow up, solve problems and get things moving.

Commercially Minded: You understand business impact, market positioning and how to turn ideas into value.

A Strong Connector: You can communicate effectively with technical, creative and commercial teams.

Fast, Proactive & Responsible: You are comfortable working in a dynamic environment and taking ownership of outcomes.

Why Join Us

• This is not a routine desk-bound role. You will gain exposure to property development, commercial strategy, branding, leasing and business growth initiatives.
• You will work closely with senior management and decision-makers, with the opportunity to make a real impact on project success and business growth.
• For ambitious individuals who want to grow, contribute and be part of an expanding business, this role offers strong exposure and meaningful career development.

我們正在尋找一位細緻可靠的客戶服務專員，以支援我們在貨運代理和物流行業的日常營運。如果您喜歡與人溝通，做事條理清晰，並且能夠在多語言環境中有效交流，那麼這份工作非常適合您。您將發揮關鍵作用，確保與客戶、承運商和內部團隊的順暢協作，及時處理客戶問詢，並提供準確的文件和更新信息，以支援端到端的物流流程。

職位描述

• 管理貨運單據手續，確保其準確性並符合公司和監管要求。
• 及時處理預訂並執行相關訂單。
• 監控並保持所有貨物的準確追蹤狀態。
• 與海外辦事處、代理商、船公司和客戶進行有效溝通，以確保順利協調。
• 透過電話和電子郵件處理客戶的諮詢，提供及時且準確的答案。
• 透過解決問題並提供有效解決方案，為內部和外部客戶提供快速回應的支援。
• 建立井然有序、有效率的文件歸檔系統，以確保系統化的檢索。
• 執行管理層指派的其他任何任務。

職位要求

• 需具備良好的國語能力，以便與講國語的客戶溝通。
• 英語和普通話（口語和書面）溝通能力強。
• 無需任何經驗；但必須樂於學習並接受新的挑戰。
• 歡迎應屆畢業生申請。
• 精通微軟辦公室軟體（Word、Excel、Outlook）。
• 做事細緻認真，人際溝通能力強，口頭和書面溝通能力優秀，具有團隊合作精神和積極的工作態度。
• 能夠在快節奏、高壓力的環境下工作。

福利待遇

• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動

We are looking for a proactive and commercially minded Assistant Manager, Marketing & Business Development to support the company’s property development, commercial leasing and business growth initiatives.

This role will be involved in project marketing, branding, campaign execution, business development support, tenant / prospect engagement, market research, proposal preparation and coordination with internal and external stakeholders.

The ideal candidate should have relevant experience in property development, commercial property, leasing, real estate marketing, business development, retail, event venue or related industries.

Key Responsibilities

• Plan, coordinate and execute marketing activities for company projects, commercial spaces, sales gallery activities, launches, roadshows, exhibitions and promotional campaigns.
• Coordinate digital and offline marketing materials, including social media content, website updates, advertisements, brochures, signage, EDMs, presentation decks and other collaterals.
• Work with internal teams, designers, agencies, vendors and media partners to ensure marketing materials are accurate, timely and aligned with company branding.
• Identify potential business opportunities, tenants, brands, agents, strategic partners, collaborators and commercial prospects.
• Conduct initial engagement with prospects, tenants, agents or business partners to introduce company projects and explore potential collaboration.
• Prepare business proposals, presentation decks, company profiles, project information packs and supporting documents.
• Maintain business development pipeline records, prospect databases, follow-up status and meeting records.
• Support tenant sourcing, leasing-related marketing and commercial space promotion activities.
• Arrange site visits, project briefings, tenant presentations and follow-up meetings.
• Conduct market research on property market trends, commercial leasing trends, competitor developments, pricing, tenant mix and customer behaviour.
• Coordinate marketing events, project launches, roadshows, exhibitions, open houses, tenant engagement sessions and corporate activities.
• Liaise with vendors, agencies, consultants, agents, partners and internal teams to ensure smooth execution of activities.
• Ensure proper documentation and control of marketing approvals, quotations, proposals, vendor records and business development files.
• Perform any other duties and responsibilities as assigned by Management from time to time.

Job Requirements

• Bachelor’s Degree in Marketing, Business Administration, Mass Communication, Real Estate, Property Management, Business Development or related discipline.
• Minimum 5 to 7 years of relevant working experience in marketing, business development, leasing, property development, commercial property, real estate, retail, event venue or related industry.
• Experience in property development, commercial leasing, tenant engagement, project marketing or real estate business development will be an added advantage.
• Good understanding of marketing, branding, digital marketing, business development and commercial leasing support.
• Strong commercial awareness with ability to understand property market trends, customer behaviour and competitor activities.
• Good communication, presentation, proposal writing and stakeholder management skills.
• Able to prepare marketing materials, business proposals, presentation decks, reports and management updates.
• Good planning, coordination, follow-up and documentation skills.
• Proficient in Microsoft Office applications, especially PowerPoint, Excel and Word.
• Good command of English and Bahasa Malaysia. Mandarin will be an added advantage where business needs require communication with relevant customers, tenants, agents or business partners.
• Mature, proactive, business-minded and able to work with minimum supervision.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Paid training and development

我們正在尋找一位積極主動、具有商業頭腦的行銷和業務發展助理經理，以支持公司的房地產開發、商業租賃和業務成長計劃。

該職位將涉及專案行銷、品牌推廣、活動執行、業務拓展支援、租戶/潛在客戶互動、市場調查、提案準備以及與內部和外部利益相關者的協調。

理想的候選人應具備房地產開發、商業房地產、租賃、房地產行銷、業務拓展、零售、活動場地或相關行業的相關經驗。

主要職責

• 規劃、協調和執行公司專案、商業空間、銷售展廳活動、新品發布會、路演、展覽和促銷活動的行銷活動。
• 協調線上和線下行銷資料，包括社群媒體內容、網站更新、廣告、宣傳冊、標誌、EDM、簡報和其他宣傳資料。
• 與內部團隊、設計師、代理商、供應商和媒體合作夥伴合作，確保行銷材料準確、及時並與公司品牌保持一致。
• 尋找潛在的商業機會、租戶、品牌、代理商、策略合作夥伴、合作者和商業前景。
• 與潛在客戶、租戶、代理商或商業夥伴進行初步接觸，介紹公司專案並探討潛在的合作機會。
• 準備商業計劃書、簡報、公司簡介、專案資訊包和輔助文件。
• 維護業務發展管道記錄、潛在客戶資料庫、跟進狀態和會議記錄。
• 支持租戶招募、租賃相關行銷和商業空間推廣活動。
• 安排現場考察、專案簡報、租戶介紹和後續會議。
• 針對房地產市場趨勢、商業租賃趨勢、競爭對手發展、定價、租戶組合和客戶行為進行市場調查。
• 協調行銷活動、專案啟動、路演、展覽、開放日、租戶互動會議和企業活動。
• 與供應商、代理商、顧問、代理人、合作夥伴和內部團隊聯絡，以確保各項活動順利執行。
• 確保對行銷批准、報價、提案、供應商記錄和業務發展文件進行妥善記錄和控制。
• 履行管理層不時分配的其他職責。

職位要求

• 行銷、工商管理、大眾傳播、房地產、物業管理、業務拓展或相關專業的學士學位。
• 至少 5 至 7 年行銷、業務拓展、租賃、房地產開發、商業房地產、房地產、零售、活動場地或相關行業的經驗。
• 擁有房地產開發、商業租賃、租戶關係維護、專案行銷或房地產業務拓展方面的經驗將是加分項。
• 對行銷、品牌推廣、數位行銷、業務拓展和商業租賃支援有深入的了解。
• 具備較強的商業意識，能夠理解房地產市場趨勢、客戶行為和競爭對手的活動。
• 良好的溝通、表達、提案撰寫和利害關係人管理能力。
• 能夠準備行銷材料、商業計劃書、簡報、報告和管理更新。
• 良好的計劃、協調、跟進和文件記錄能力。
• 精通微軟辦公室軟體，尤其是 PowerPoint、Excel 和 Word。
• 精通英語和馬來語。若業務需要與相關客戶、租戶、代理商或商業夥伴溝通，掌握國語優先考慮。
• 成熟穩重，積極主動，有商業頭腦，能夠在最少的監督下獨立工作。

福利待遇

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 有薪培訓和發展

身為ALPHA GALAXY SDN. BHD.的場地銷售及活動管理高級經理，您將負責我們位於雪蘭莪州Puncak Alam的21,000平方英尺多功能活動場地的銷售、業務拓展、活動協調和營運管理。您的職責包括推動場地發展成為盈利性業務，具體工作包括：促進活動預訂、維護客戶關係、監督活動執行、協調供應商和內部支援團隊，以及確保為企業、私人和社區活動提供專業的場地體驗。

你將要做什麼

1. 制定並實施場地銷售和業務發展策略，以推動活動預訂、租賃收入和場地利用率。
2. 從企業客戶、活動組織者、代理商、協會、婚禮策劃師、私人客戶和社區團體中尋找並獲得商機。
3. 管理詢價、現場考察、方案、報價、談判和預訂轉換。
4. 制定場地套餐、定價方案、促銷活動和合作機會，以支持收入成長。
5. 負責活動的端到端協調，包括客戶要求、活動佈局、佈置、視聽設備、餐飲、裝飾、物流、停車和活動後的跟進工作。
6. 與內部部門和其他支援團隊協調，確保活動順利進行。
7. 尋找、管理和協調外部供應商，例如餐飲供應商、裝飾供應商、音訊和視訊供應商、活動策劃人員、保全人員、清潔人員和物流供應商。
8. 確保場地在每次活動前乾淨、安全、整潔且準備就緒，包括活動前和活動後的檢查。
9. 監控銷售管道、已確認預訂、場地利用率、收入表現、客戶回饋和營運問題。
10. 確保所有與場地相關的文件和記錄得到妥善保存、歸檔和跟踪，以便將來參考、報告、審計和管理審查。
11. 管理與財產損失、安全、人群控制、供應商合規性、客戶糾紛和收款相關的風險。
12. 定期向管理層提交有關收入表現、市場機會、營運改善、定價和人力需求的報告和建議。
13. 隨著業務的成長，領導、指導和支援場地銷售和活動營運團隊。

我們正在尋找什麼

1. 至少8年場地銷售、活動管理、飯店宴會銷售、會展旅遊、飯店銷售、會議中心、展覽中心或商業活動場地營運相關經驗。
2. 在業務拓展、活動銷售、客戶服務和創收方面擁有豐富的經驗。
3. 與企業客戶、活動組織者、代理商、婚禮策劃師、協會或酒店/活動行業合作夥伴建立強大的關係網絡將是一項額外優勢。
4. 對活動籌備、場地營運、視聽設備、舞台搭建、物流、供應商協調和客戶體驗有良好的理解。
5. 具備較強的談判、演講、溝通及人際關係管理能力。
6. 能夠準備方案、報價單、方案包、銷售報告和管理更新報告。
7. 較強的領導力、責任感、問題解決能力及跟進能力。
8. 依活動需要，能夠加班，包括晚上、週末和假日。
9. 商業、行銷、酒店管理、活動管理、物業管理或相關領域的學位。

福利待遇

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人發展機會
• 有薪培訓和發展