Total 225 job vacancies in Malaysia

Assist with the maintenance of accurate articles: 

-Supports the uploads of updated macros and other content to multiple platforms: SalesForce, HelpJuice/Knowledge Base, and PandaCare

-Self-starter and able to work independently with minimal supervision

-Able to work on multiple projects while delivering within deadlines

Support articles updates in line with latest SOP releases: 

-Keep abreast of monthly SOP updates and assist Manager to update relevant content accordingly

-Ensure that SOP updates are accurate and uploaded in a timely manner

Liaising with local teams for translations: 

-Monitor content translations, and ensure completion within strict deadlines

Assist Manager with other tasks on an ad hoc basis: 

-Support Manager with ongoing projects on an ad hoc basis

As a Principal Data Operations Analyst, you will leverage your deep expertise to support assigned departments or countries by driving process optimization and system enhancements. Your primary goal will be to ensure operational efficiency, effectiveness, and flexibility while adhering to SOPs. You'll collaborate across functions and regions, offering expert solutions to complex issues and ensuring continuous process improvement.

Main responsibilities:

• Responsible to design, establish, implement and prepare documentation for the projects or respective production processes/procedures/country specifics, ensuring expected quality and delivery timings are met. 
• Implement solutions that translate into standardization and process efficiency while balancing local BAU needs 
• Act as a single point of contact regarding tools and processes enhancements, including communication and follow up with countries. 
• Provide expertise in the respective platform/process area  
• Responsible to set up and get all training delivered to the team members on time with the respective quality 
• Drive a continuous process to enrich training base and make it more effective. 
• Asses the team members and work to fulfil the knowledge gaps. Ensure that teams operate with level of knowledge required.  
• Propose improvement of processes, through automation, innovation and convergence.  
• Support transformation and optimization of production processes and ensure SOP compliance. 
• Support and organize the execution of new client solutions 
• Answering technical questions and issues resolution 
• Support a “root cause” culture to ensure that a true resolution is achieved for all performance incidents identified. 
• Building and support documentation for best practices and country knowledge  
• Develop skills by attending workshops and training sessions 

Being part of SME community, share knowledge around Operational key topics working closely with Enablement.  

• Drive Specific Topic within SME initiatives being a Champion 
• Organise Training Sessions 
•  Attend & Actively Participate in Training Sessions 
• First Point of Contact for inquiries 
• Provide constructive input to Process Owners / Coordinators and Managers / Team Leads to optimize / improve Operations effectiveness 
• Being a team member create a culture of engagement, inclusion and innovation 

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

At Funding Societies, our HR team is known as the People Experience (Px) team, reflecting our commitment to putting people at the heart of everything we do.

We are looking for a highly driven and detail oriented Regional People Operations Manager to lead and oversee People Operations across the region (including but not limited to Indonesia, Vietnam, Singapore, Thailand, Malaysia and India). In this role, you will ensure operational excellence across all core people processes, drive compliance, and implement scalable systems and workflows to support our regional workforce.

You'll bring strong operational acumen, a process improvement mindset, and the ability to collaborate effectively with diverse teams across multiple markets.

What you will do:

Operations

• Drive and uplift operational excellence across all People (Px) teams in the region
• Develop and implement efficient HR processes to enhance operational effectiveness regionally
• Establish automated SLAs and monitoring dashboards for all automated flows with alerts for failures/errors
• Ensure error free employment letters and contract accuracy on first draft (compensation, benefits, clauses) across all markets with up to date legally signed off templates
• Represent the company during audit and regulatory checks in the region and achieve zero red flag audit findings in compliance reviews across all markets
• Maintain accurate employee data in HRIS and ensure timely reporting and analytics
• Improve data hygiene across employee records, performance feedback, and employee related discussions
• Oversee payroll and salary disbursement operations across Indonesia, Malaysia, Singapore, Thailand, Vietnam, and India. 
• Ensure People (Px) practices comply with local labor laws and regulations in all markets
• Work closely with vendors to ensure accurate and timely processing of payroll, taxation, and benefit administration across all markets
• Ensure work permit applications, immigration matters, and related processes are handled in a timely manner across all markets
• Work closely with the People (Px) team to support and execute related initiatives regionally

Project Management

• People (Px) Initiatives: Lead or support projects related to process improvement, automation, employee engagement and strategic initiatives across the region
• Change Management: Manage aspects of organizational changes, including communication, training, and transition support across multiple markets
• Stakeholder Collaboration: Work closely with cross functional teams to ensure successful project outcomes and alignment with business objectives
• Fulfill any other tasks as reasonably instructed to assist in the business's growth and progress

Who You Really Are

Your thinking matters more than your title or tenure. That said, a few things are non negotiable:

• Execution is your default mode. You get energy from making things work. You earn the right to shape strategy by delivering first.
• You clarify before you build. Every process gets the same treatment: what is this solving, and is it still worth solving? You adapt to context rather than reaching for a playbook.
• You are comfortable with hard conversations. You have guided teams through change and do not avoid the moments that require directness.
• You have built something real in a fast moving environment, whether at a startup, a scaling tech company, or equivalent across SEA.
• You are hands on with AI, not just aware of it. You want to be personally capable, not just directionally supportive.
• Impact is personal for you. Shaping how people are hired, developed, and supported across a multi country organisation genuinely drives you.

We are open to candidates outside the traditional Px or HR path, provided you have the operational depth and the hunger to build something that lasts.

What we are looking for:

• Proven experience in People Operations with strong knowledge of employment law across SEA markets 
• Experience working in a sizeable and fast paced environment with a multi cultural, multi country workforce
• Demonstrated experience managing employee lifecycle, payroll administration, and/or HRIS at a regional level
• Thorough and up to date working knowledge of local labour laws and taxation across relevant markets
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrated critical thinking skills and ability to assess issues from multiple angles to problem-solve effectively
• Proficiency in Microsoft Office and Google Workspace (Gmail, Google Sheets, Google Drive etc.)

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We’re looking for an AML Investigations Team Lead to join our team in KL. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and through that keep Wise compliant. You personally can help us get closer to our mission of Money Without Borders! You will help us build a team in Kuala Lumpur and get to join a larger team distributed in 5 different offices around the world.

The AML Investigation Team Lead is a people lead with a mindset that allows them to lead and support team members and build effective operational processes. Our investigators' daily task is to analyse payment patterns and identify suspicious activity. Lead's responsibility is to make sure investigators have all the right tools to do that and we are doing it the most efficient way.

Duties and responsibilities:

• Have a strong ownership either over operational management and people leading or specific function within AML investigations domain

• Develop effective operational processes, task allocation, training and performance management to deliver regulatory obligations, risk management, quality assurance and great customer experience with a tightly managed cost base

• Developing and maintaining documentation of processes and projects within their area

• Measure and work towards improving team KPIs and meeting SLA-s

• Build, lead and develop AML operational team with a strong sense of community

• Work with other leads, product team and compliance teams to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or improve operational efficiencies

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

We are looking for someone who sits at the intersection of marketplace and customer operations, ensuring smooth and accurate order processing across TikTok Shop and the LB e-commerce channel. You will manage cancellations, returns, refunds, and inventory accuracy while maintaining precise SAP documentation. A key focus is safeguarding the company through proper handling of payment disputes and timely customer notifications. You will work closely with cross-functional teams, including Accounts and Customer Service, to keep operations running seamlessly. You may also support automation and integration projects through UAT, giving you the chance to deepen your knowledge of system processes.

Main responsibilities :

Marketplace Operations (TikTok Shop, SG)

• Monitor order integrations to ensure daily orders flow accurately into WMS and SAP.
• Process order cancellations, including issuing refunds via TikTok and completing the required SAP documentation.
• Manage TikTok returns, including issuing refunds via TikTok and completing the required SAP documentation.
• Maintain TikTok inventory accuracy to prevent out-of-stock situations.

Customer Operations (HQ)

• Manage refunds and returns for the LB e-commerce channel, ensuring customer refunds are processed accurately and on time. Maintain SAP documentation so all refunds are correctly accounted for, working closely with the Accounts team.
• Create replacement orders in the system upon request from the Customer Service team.
• Manage credit card payment disputes, safeguarding the company against losses and closing any gaps in the process.
• Handle customer notifications for out-of-stock orders, ensuring refunds are processed in Magento and SAP documentation is completed promptly.

Projects & Development

• You may be involved in automation and integration projects to support UAT, offering the opportunity to deepen your understanding of system processes.

Support for other Business Operations tasks 

• You will be expected to do some covering for team members within the Business Operations team when members are on leave. You will be able to learn more about other aspects of our function! 

Qualifications & Experience

• Diploma or Bachelor’s degree in Business, Supply Chain, Operations, or related fields.
• Basic understanding of ERP systems (SAP experience is a plus).
• Strong attention to detail with a passion for data accuracy.
• Comfortable working in a fast-paced, dynamic environment.
• Strong communication skills and the ability to work cross-functionally.

You should have / be 

• A Love, Bonito culture fit
• Good grasp of the Love, Bonito brand and unique proposition
• A genuine curiosity to know how things work and how to make them better
• An entrepreneurial, self starter, get-your-hands dirty attitude 
• Enjoy learning new things and pick them up quickly
• Demonstrate operational excellence
• Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
• Problem solver: Identify and understand problems and solve them systematically.
• Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication.

What you’ll need to bring to the team

• To canvass for new accounts in the financial institution government sector and corporate market segment. Continue to appraise key business opportunities and provide existing services (such as Credit Track, Red Alert Monitoring Service, Trade Bureau services, marketing data services and etc) within targeted market segment.
• Assist in marketing, concept development, sales presentation, analysing market trends and implementing new projects.
• Continue to develop new solutions and products to cater to the needs of the targeted market
• To develop and market credit rating, risk grade, scoring products and credit reporting business to government sectors, financial and corporations.

• What you’ll be doing
• Responsible for the creation, implementation and execution of Action Sales Plan;
• Assists or drives new initiatives or, especially in new product/service launches with speed and effectiveness to financial institutions or business corporations
• Responsibility for the sales process from initial point of contact, presentations, proposals, through contract negotiations and execution
• Meet/exceed minimum monthly and annual sales objectives;
• Canvassing for new accounts, develop customer base, appraise key business opportunities in our market segments;
• Responsible for the effective management and servicing of existing and potential customers including the development and growth of accounts to optimize profits.
• Responsible for key accounts management and development of strategic; relationships with corporate clients to ensure continuous repeat business with the Bureau;
• Responsible for realizing the committed revenue targets;
• Identify opportunities to link up with financial institutions or other targeted segment through back-end integration and work closely with clients and IT to ensure the implementation and completion of projects
• Actively participate in events, conference, seminars or other promotional activities.
• Respond promptly and decisively to customers’ requirements through effective communication and co-ordination with various internal departments.
• Other projects or matters may assign to support revenue targets in futures.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a startup, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Leadership & Collaboration

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues

2. Yield Performance 

• Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.

3. Revenue Integrity & AWB Governance

• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.

4. Ancillary & Cost-Linked Pricing (Other Charges)

• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Ancillary Revenue Growth: Identify opportunities to introduce or optimize service-based charges to enhance total revenue per shipment.

5. Rate Lifecycle & System Integrity

• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

LEADERSHIP BELIEFS

To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves: As needed, and never delegate work that one would not be willing to do themselves.
• Speed over everything: Do what is needed to get things done, as they believe speed is more important than anything else to effect change.
• Over-communicate: Particularly as we are all quite autonomous.
• Staff Care: Take care of our staff, and treat them as they would want to be treated.
• Goal Oriented: Are rigid on goals, but flexible on the details.

Qualifications & Experience

• Experience: 5+ years in Pricing, Revenue Management, Finance (Airlines/Logistics/Express preferred) and minimum 2 years in managerial level.
• Education: Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• Financial Acumen: Deep understanding of cost structures and how surcharges impact the bottom line.
• Data Mastery: Proficiency in Excel and BI tools; ability to manage high-volume data without losing sight of the "big picture."
• Leadership: Experience managing a process-driven team under tight deadlines.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt to evolving market and network dynamics.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.

• Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
• Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
• Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
• Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
• Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
• Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.
• Utilize the AI concept to streamline the process to gain the operation efficient.

About ThoughtFull

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description:

Our Clinical Operations team sits at the heart of service delivery, ensuring that our systems, processes, and providers operate efficiently and effectively across multiple markets. We are looking for a highly analytical and detail-oriented Clinical Operations Analyst to support operational excellence through reporting, process optimization, and workflow execution. 

If you enjoy working with data, solving operational challenges, and building scalable systems, we'd love to hear from you. 

The outcomes you will drive:

Performance 
Turn operational data into insights that help ThoughtFull scale smarter 

• Provide the visibility into operational and clinical performance for leaders to make informed decisions as we grow across markets. 

• Build and maintain data accuracy and reporting across systems that provides clear visibility to relevant stakeholders 

• Identify trends, risks, and opportunities through data analysis and validation 

• Monitor service levels and operational performance to support a high-quality user experience 

• Oversee incentivization schemes for a global provider network to enable best performance and care delivery  

People 
Become a trusted operational partner across the business 

• Work closely with teams across ThoughtFull to solve challenges, improve decision-making, and ensure operational excellence supports every stage of the user and provider journey. 

• Provide stakeholders with reliable operational insights and recommendations 

• Contribute to cross-functional initiatives that improve efficiency, quality, and scalability 

Process 
Build systems that enable high-quality care at scale 

• Design, improve, and execute efficient, reliable and scalable operational workflows that support providers and internal teams 

• Build and maintain automations that reduce manual work and improve consistency 

• Create and maintain clear documentation and SOPs that improve operational resilience 

Product 
Shape a seamless experience for providers and users 

• Bridge operational realities with product development to ensure our platform continues to support exceptional care delivery and a great user experience. 

• Contribute operational insights that improve product decisions and workflows 

• Support the successful rollout of new features, services, and operational processes 

• Validate operational readiness and identify opportunities to improve the provider and user experience 

Philosophy 
Build the operational engine behind ThoughtFull’s growth 

• Approach challenges with curiosity, accountability, and a solutions-oriented mindset 

• Champion operational excellence through accuracy, reliability, and continuous learning 

• Contribute to building systems and capabilities that support ThoughtFull’s long-term growth and impact

About You:

Qualifications: 

• Bachelor's degree in Business Administration, Operations Management, Data Analytics, Psychology, or a related field 

• Strong proficiency in Microsoft Excel, including formulas, data validation, and reporting  

• Excellent written and verbal communication skills in English  

• Strong attention to detail and ability to manage multiple tasks simultaneously 

Experience: 

• 1–3 years of experience in operations, customer operations, project coordination, data analysis, or a related role  

• Experience working with operational reports, dashboards, or data tracking processes  

• Experience supporting process execution, operational workflows, or administrative operations  

• Experience in digital health, SaaS, marketplace, or service-based environment preferred 

• Familiarity with HubSpot, Notion, Jira, Zendesk or similar operational platforms preferred  

• Analytical mindset with the ability to translate data into actionable insights  

• Strong problem-solving and troubleshooting skills  

• Detail-oriented, organized and able to prioritize competing deadlines  

• Comfortable working independently while collaborating across functions  
• Comfortable with the use of AI tools in daily tasks and workflows  

Basic Salary Range: MYR4,000 – MYR6,200?

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

INTERNSHIP ALLOWANCE : RM1,000 per month + Munch Allowance
TELEPORT HQ OFFICE : Teleport FIVE, Level 3 & Level 3A, Tower A, Plaza Zurich, 12, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
TELEPORT OPERATION OFFICE : RedQ, Jalan Pekeliling 5, Kuala Lumpur International Airport 2 (KLIA2), 64000 KLIA, Selangor, Malaysia

As an Operations Intern, you'll gain firsthand exposure to the backbone of Teleport's logistics network. You'll support operational processes, analyze performance, identify improvement opportunities, and learn how efficient execution enables fast, reliable, and affordable deliveries.

Looking to kickstart your career and gain real-world experience? Join us at Teleport Malaysia and be part of a fast-paced, dynamic team where learning never stops.

WHAT'S ON THE SPELL BOOK FOR YOU?

• Strong communication and organizational skills, with a solid set of personal values
• Willingness to step out of your comfort zone and try new things
• Passion for business and adaptability in a high-volume, fast-paced environment
• A "can-do" attitude — even in uncharted territory
• Most importantly: a strong willingness to learn

WHO CAN APPLY?

Students currently pursuing a Bachelor's Degree in:

• Logistics & Supply Chain Management
• Operations Management
• Industrial Engineering
• Business Administration
• Transportation Management
• Engineering
• Economics
• Or related fields
  

If you're ready to learn, grow, and make an impact — we’d love to hear from you!

TOMRA Recycling is seeking an experienced and entrepreneurial Area Sales Manager – Southeast Asia to drive business growth across the Southeast Asian recycling market. Based in Malaysia and working remotely, this role will focus on developing new business opportunities, managing customer relationships, and promoting TOMRA’s sensor-based sorting solutions across multiple Southeast Asian countries.

The successful candidate will work closely with the Sales Manager, New Markets, and the Head of Sales APAC, while collaborating with customers, partners, suppliers, and internal technical experts to develop and execute long-term growth strategies in the waste and metal recycling industries. 

Reporting directly to the Director of Compliance who is based in Singapore. This role will cover multiple aspects of compliance including AML, sanctions, regulatory compliance and advisory. This role is ideal for an experienced compliance professional who thrives in a fast-moving fintech environment, is excellent at collaborating with cross-function teams, and sets up processes and controls in a scalable manner.  

Key responsibilities:

• Perform regulatory and financial crime risk assessments prior to new product launches, identifying key areas where changes in processes are needed and working with stakeholders to put the changes in place
• Serve as escalation point for topics including AML and Sanctions, and provide regulatory advisory to stakeholders
• Keep track of regulatory changes and notifications from regulator, perform gap analysis and work with stakeholders to implement processes
• Review and updating of compliance policies and procedures
• Work closely with internal stakeholders such as Business, Product and Operational Units, as well as any relevant external stakeholders in regard to compliance matters
• Help with inspections, filings, surveys and regulatory communications
• Reporting and escalation to Group Compliance, as needed
• Support the Director of Compliance with regional initiatives and handle any other compliance tasks as required.

• Bachelor’s Degree in Finance, Law, Business, or a related discipline.

• Minimum 10 years of relevant experience in compliance within financial institutions; experience in fintech or payments is a strong advantage.
• Strong knowledge of Malaysia regulatory requirements (BNM, AMLA, etc.) and international compliance standards including sanctions.
• Strong ability to balance business growth with regulatory requirements, offering pragmatic recommendations
• Proven ability to manage multiple priorities under pressure.
• Experience in payments regulations across South East Asia is a strong advantage

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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Turn strategy into scalable, low-cost execution by designing workflows, SOPs and AI-driven vendor journeys.

Major responsibilities

• Design ,maintain and own SOPs across Longtail post graduation vendors

• Build and manage vendor handover and quality gates (Incubation → Growth)

• Design AI and tool-based workflows for vendor management and zombie recovery

• Translate commercial and analytics strategy into executable workflows

• Eliminate manual work and reduce cost-to-serve

• Ensure process consistency across 16 markets and hubs

• Build governance framework (controls, escalation matrices, audit loops)

Success metrics

• Reduction in manual work and handling time

• Process adoption and compliance

• Improvement in vendor experience and activation speed

• Cost-to-serve improvements

• % automation of key workflows

Managing a team of three direct reports (covering People Partnering, Industrial/Employee Relations, and People Experience), your mandate is to take complete ownership of day-to-day operational execution, policy governance, and budget tracking. As a gatekeeper, you will operate with a high degree of independent authority bynfiltering, resolving, and finalizing local people matters autonomously, ensuring that only macro-level strategic or high-risk financial decisions are escalated to the M3 level.

• First Line of Authority: Act as the primary filter and operational decision-maker for the Malaysia SSC. You are expected to own and resolve 80% of localized escalations independently, removing day-to-day bottlenecks from the M3 Head of People.

• Operational Demarcation: Independently manage and approve standard HR interventions, local policy applications, performance mitigations, and team allocations without requiring constant oversight.

• Escalation Governance: Discern when to finalize a case and when to escalate, ensuring that matters brought to the M3 level are strictly high-liability risks, entity-wide structural shifts, or macro budget exceptions.

• Lead and Develop the Frontline: Directly manage, mentor, and govern a team of 3 specialists (IC3 People Partner, IC2 IR/ER Specialist, and a People Experience specialist), ensuring seamless cross-functional coverage and building an internal talent pipeline.

• Risk & Dependency Mitigation: Eliminate key-person dependency risks within the local team by establishing robust standard operating procedures (SOPs) and clear succession tracking.

• Policy Custodian: Manage the localized implementation, enforcement, and governance of all global and local HR policies across the 900-headcount employee lifecycle.

• Budget Oversight: Act as the frontline governor for the local HR budget. Track expenditures, manage run-rate costs, and ensure strict fiscal discipline before routing high-value financial requests to the M3 level for final sign-off.

• Process Excellence: Continuously audit and optimize HR service delivery workflows within the SSC to drive operational efficiency.

• Compliance Ownership: Take ultimate tactical ownership of all local IR/ER topics, ensuring flawless compliance with the Malaysian Employment Act, statutory regulations, and Industrial Court precedents.

• Conflict & Grievance Resolution: Autonomously oversee disciplinary frameworks, Domestic Inquiries (DIs), Mutual Separation Agreements (MSAs), and high-risk performance management paths.

• Leadership Coaching: Partner with and coach C-2 and C-3 business leaders on organizational design, talent reviews, succession planning, and performance calibration.

• Change Management: Drive local execution and communication strategies during business unit reorganizations, ensuring seamless business adoption with minimal disruption.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Regional Accounts Receivable Leadership

• Lead and manage the end-to-end Order-to-Cash (O2C) process across multiple countries, ensuring timely and accurate billing, cash application, collections and account reconciliations.
• Develop and implement regional AR strategies, policies and procedures to improve cash collection performance and reduce overdue receivables.
• Monitor customer credit exposure, establish credit control frameworks and support commercial teams in customer onboarding and credit assessments.
• Drive collection effectiveness through proactive aging management, escalation protocols and dispute resolution processes.
• Partner with business leaders to identify and mitigate collection risks, bad debt exposure and customer payment issues.
• Review and approve provisions for doubtful debts and ensure compliance with relevant accounting standards and Group policies.
• Monitor AR ageing, collection effectiveness, Days Sales Outstanding (DSO), overdue balances and cash conversion metrics across all markets.
• Collaborate with Treasury and FP&A teams to support regional cash flow forecasting and working capital optimization initiatives.

Intercompany Management

• Own the end-to-end intercompany process across the region, including intercompany billing, recharge mechanisms, settlements, reconciliations and balance confirmations.
• Ensure intercompany transactions are accurately recorded, supported and aligned with Group accounting policies and transfer pricing requirements.
• Drive timely resolution of intercompany mismatches and aged balances across multiple legal entities and jurisdictions.
• Coordinate monthly, quarterly and annual intercompany closing activities to support accurate and timely financial reporting.
• Lead regional intercompany netting and settlement initiatives to improve operational efficiency and reduce funding requirements.
• Partner with Tax, Treasury and Finance teams to ensure compliance with transfer pricing policies and cross-border transaction requirements.

Governance, Controls and Compliance

• Establish and maintain a robust control environment for Accounts Receivable and Intercompany processes across the region.
• Ensure compliance with local statutory requirements, indirect tax regulations (GST, VAT, Sales Tax and other relevant taxes), Group policies and accounting standards.
• Support internal and external audits by ensuring completeness of documentation and audit readiness across all jurisdictions.
• Monitor adherence to delegated authority limits, credit policies and financial control requirements.

Process Excellence and Transformation

• Drive standardization and harmonization of AR and Intercompany processes across Southeast Asia, India, China and Hong Kong.
• Identify automation opportunities and lead system enhancement initiatives to improve efficiency, accuracy and scalability.
• Partner with COE and tech teams to optimize system workflows and reporting capabilities.
• Lead continuous improvement initiatives focused on reducing manual effort, improving controls and enhancing customer and stakeholder experience.

Stakeholder Management

• Serve as the primary regional point of contact for Accounts Receivable and Intercompany matters.
• Build strong partnerships with Country Finance, Commercial, Operations, Treasury, Tax, FP&A.
• Work closely with senior business leaders to support commercial growth while maintaining disciplined credit and collection practices.
• Facilitate regular regional governance meetings to review performance, risks, escalations and improvement opportunities.

Team Leadership

• Lead, coach and develop a high-performing regional Accounts Receivable and Intercompany team, whether centralized or distributed across multiple countries.
• Establish clear performance expectations, succession plans and development pathways for team members.
• Foster a culture of accountability, customer service, continuous improvement and operational excellence.

• Bachelor's Degree in Accounting, Finance, Commerce or a related discipline. Professional accounting qualification (ACCA, CPA, CIMA or equivalent) is preferred.
• Minimum 8 years of relevant finance experience, including substantial experience in Accounts Receivable, Credit Control, Order-to-Cash and/or Intercompany Accounting within a multinational environment.
• Proven experience managing end-to-end Accounts Receivable and Intercompany operations across multiple countries, preferably within Southeast Asia, India, China and Hong Kong.
• Strong knowledge of AR processes, credit management, collections, working capital management, intercompany accounting, financial controls and compliance requirements.
• Experience working with ERP systems (e.g. SAP, Oracle or equivalent) and driving process standardization, automation and continuous improvement initiatives.
• Demonstrated leadership experience managing regional or geographically dispersed teams and influencing cross-functional stakeholders.
• Strong analytical, problem-solving and communication skills, with the ability to manage complex issues across diverse markets and cultures.
• Results-oriented with a proven track record of improving cash collections, reducing aged receivables, resolving intercompany imbalances and strengthening operational controls.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Role Overview

We are looking for a Senior Product Manager to lead the strategy, discovery, and execution of products that drive business growth, transformation, and scalability across Teleport.

You will work closely with stakeholders across the organization to identify opportunities, solve complex business challenges, and deliver scalable product solutions that create measurable impact. The ideal candidate combines strategic thinking, strong execution, and the ability to influence decisions across both business and technology teams.

Key Responsibilities

• Own product strategy, roadmap, and execution for business-critical product domains.
• Identify high-impact opportunities through a deep understanding of business processes, user needs, and company objectives.
• Lead product discovery, define problem statements, and translate insights into scalable solutions.
• Drive products that enable business growth, transformation, and organizational scalability.
• Partner closely with Engineering, Design, Data, and business stakeholders to deliver meaningful outcomes.
• Define success metrics, prioritize initiatives, and make informed trade-off decisions.
• Influence stakeholders and align cross-functional teams around product direction and priorities.
• Monitor product performance and continuously improve outcomes through data and user feedback.

Requirements

• 6+ years of Product Management experience with a track record of delivering impactful products and business outcomes.
• Experience owning products from discovery through launch and continuous improvement.
• Strong problem-solving, analytical, and decision-making skills.
• Proven ability to influence stakeholders and drive alignment across business and technology teams.
• Experience defining product strategy, roadmaps, and measurable success metrics.
• Excellent communication and stakeholder management skills.
• Comfortable operating in ambiguous environments and independently driving initiatives end-to-end.
• Experience working in Agile product development environments.
• Proficiency in Mandarin Chinese and English, with the ability to conduct business discussions, review documentation, and communicate effectively in both languages.

Preferred Background

• Experience in logistics, supply chain, e-commerce, marketplaces, SaaS, or other complex business environments.
• Experience building platforms, enterprise systems, or business enablement products.
• Exposure to business transformation, process digitization, and workflow automation initiatives.
• Experience mentoring Product Managers, Associate Product Managers, or Product Specialists.

Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack.

Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values:
Move with urgency — because time is crucial;
Aim to pioneer — constantly innovating to stay ahead;
Do it with intent — delivering with purpose and precision; and
Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

At Teleport, we're building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on enabling better business decisions through trusted data, scalable analytics solutions, and strong stakeholder partnerships. You'll own analytical initiatives end-to-end, balancing strategic thinking with hands-on execution while helping shape the future of analytics at Teleport.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

- Leading and mentoring a team of analysts, providing guidance on analytical approaches, data modelling, stakeholder engagement, and prioritization. You will help elevate the team's capabilities while fostering a culture of ownership, curiosity, and continuous improvement.

- Designing and maintaining scalable datasets, transformation pipelines, and business-ready data models. You will work closely with Data Engineering to ensure data is reliable, governed, and optimized for analytical consumption across the organization.

- Partnering with leaders across Operations, Commercial, Product, Finance, and Customer teams to understand business challenges, define success metrics, and translate complex questions into actionable insights that drive measurable outcomes.

- Moving beyond traditional reporting to develop data products that empower better decision-making. You will identify opportunities to leverage automation, embedded analytics, AI-powered insights, and modern analytical workflows to improve business performance and user experiences.

- Owning key business metrics, ensuring consistency across reporting, maintaining data quality standards, and driving adoption of self-service analytics capabilities. You will help establish trusted data foundations that support decision-making at every level of the organization.

- Helping shape Teleport's analytics roadmap by exploring emerging technologies, modern data tooling, and AI-enabled capabilities. You recognize that the future of analytics extends beyond dashboards into intelligent applications, agentic workflows, and decision-support systems built on trusted data.

REQUIRENTS:

These are minimum-requirement skills and a ‘must-have’ for the role:

5+ years of experience in Data Analytics, Analytics Engineering, Business Intelligence, or Data Product roles, with a proven track record of delivering high-impact analytical solutions that drive business decisions and operational outcomes.

Advanced SQL expertise and strong data transformation skills, with hands-on experience designing scalable data models, building reliable data pipelines, and working with modern cloud data platforms. Experience with BigQuery, Dataform, Dataplex, Looker, and GCP-based analytics ecosystems is highly preferred.

Demonstrated leadership and stakeholder management capability, including leading and mentoring analysts, translating ambiguous business problems into analytical frameworks, prioritizing requests across multiple stakeholders, and driving adoption of data products across the organization.

Strong understanding of modern analytics architecture, including data governance, semantic modeling, experimentation, KPI design, self-service analytics, and data quality best practices.

Forward-looking perspective on the evolution of analytics, recognizing that the future extends beyond dashboards into decision-support systems, embedded analytics, AI-powered workflows, agentic experiences, and business applications built on trusted data foundations.

Experience partnering closely with Data Engineering, Product, Operations, Commercial, and Leadership teams to define metrics, establish data standards, and deliver scalable analytical solutions that support company growth.


Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

At Funding Societies, our HR team is known as the People Experience (Px) team, reflecting our commitment to putting people at the heart of everything we do.

We are looking for a highly driven and people focused Regional People Experience Business Advisory Manager / Senior Manager to act as a trusted business advisor across the region (including but not limited to Indonesia, Vietnam, Singapore, Thailand, Malaysia). In this role, you will work closely with business leaders to develop and implement people strategies that support organizational goals, enhance employee experience, and foster a high performance culture.

You'll bring a strong strategic mindset, deep understanding of the SEA employment landscape, and a collaborative approach to navigate complex people challenges and drive meaningful impact.

What You Will Do:

Business Partnering

• Serve as a strategic business advisor to business leaders in local market, providing guidance on people related matters
• Partner with leadership to understand business objectives and translate them into effective people strategies
• Coach and advise managers on performance management, employee development, and team effectiveness
• Drive talent management initiatives including succession planning and workforce planning for the local market
• Lead and facilitate organizational design discussions to support business growth

Employee Relations & Culture

• Act as a trusted advisor to employees, handling grievances, disciplinary matters, and conflict resolution in compliance with local employment law
• Champion company culture and values, driving engagement initiatives and ensuring a positive employee experience
• Conduct stay interviews, pulse checks, and exit interviews to surface insights and drive retention strategies
• Support DEI initiatives and ensure an inclusive workplace environment

Talent & Performance

• Drive end to end performance management cycles, including goal setting, mid year reviews, and year end evaluations
• Identify talent gaps and collaborate with L&D to develop targeted learning and development plans
• Support compensation benchmarking and rewards reviews in partnership with the Total Rewards team

Project Management

• Px Initiatives: Lead or support Px projects related to process improvement, automation, employee engagement and strategic initiatives
• Change Management: Manage Px aspects of organizational changes, including communication, training, and transition support
• Stakeholder Collaboration: Work closely with cross functional teams to ensure successful project outcomes and alignment with business objectives
• Fulfill any other tasks as reasonably instructed to assist in the business's growth and progress

Who You Really Are:

Your thinking matters more than your title or tenure. That said, a few things are non negotiable:

• Execution is your default mode. You get energy from making things work. You earn the right to shape strategy by delivering first.
• You clarify before you build. Every process gets the same treatment: what is this solving, and is it still worth solving? You adapt to context rather than reaching for a playbook.
• You are comfortable with hard conversations. You have guided teams through change and do not avoid the moments that require directness.
• You have built something real in a fast moving environment, whether at a startup, a scaling tech company, or equivalent across SEA.
• You are hands on with AI, not just aware of it. You want to be personally capable, not just directionally supportive.
• Impact is personal for you. Shaping how people are hired, developed, and supported across a multi country organisation genuinely drives you.

We are open to candidates outside the traditional Px or HR path, provided you have the operational depth and the hunger to build something that lasts.

What We Are Looking For:

• Proven experience in People Operations with strong knowledge of employment law across SEA markets 
• Experience working in a sizeable and fast paced environment with a multi cultural, multi country workforce
• Demonstrated experience managing employee lifecycle, payroll administration, and/or HRIS at a regional level
• Thorough and up to date working knowledge of local labour laws and taxation across relevant markets
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrated critical thinking skills and ability to assess issues from multiple angles to problem-solve effectively
• Proficiency in Microsoft Office and Google Workspace (Gmail, Google Sheets, Google Drive etc.)

We are looking for an experienced Technical Project Manager to lead large-scale application migration initiatives to Google Cloud Platform (GCP). The successful candidate will work directly with customers to define migration strategies, design target-state architectures, manage cross-functional delivery teams, and ensure the successful execution of cloud transformation programs. This role requires a strong combination of technical leadership, stakeholder management, project governance, risk management, and cloud migration expertise.

The ideal candidate will have proven experience delivering enterprise-scale cloud migration projects, working with geographically distributed teams, and engaging with senior customer stakeholders. Fluency in Cantonese is mandatory.

Key Responsibilities

• Work with customers and lead application migration initiatives to Google Cloud Platform (GCP).
• Define migration strategies, including lift-and-shift and modernization approaches, and establish target-state architectures.
• Design target-state architectures covering application, data, integration, infrastructure, security, and operational layers.
• Lead cross-functional technical teams, including cloud engineers, database engineers, and other specialists across multiple geographies.
• Drive automation for infrastructure provisioning, configuration management, deployment processes, and testing activities.
• Act as the primary point of contact for customer stakeholders and provide regular executive-level updates.
• Embed security, compliance, governance, and operational requirements into solution design and delivery.
• Manage technical dependencies throughout the migration lifecycle and ensure alignment across workstreams.
• Identify technical risks and issues early, develop mitigation strategies, and track them through to resolution.
• Govern delivery quality, risk management processes, and automation best practices.
• Develop, monitor, and control project schedules, ensuring milestones are achieved on time and dependencies are effectively managed.
• Coordinate testing activities, migration cutovers, and post-migration validation with all relevant stakeholders.
• Facilitate governance forums, project reviews, steering committee meetings, and status reporting.

Deliverables

The key deliverable is to provide qualified and experienced Associate Personnel for the duration of the Work Order (WO), ensuring successful planning, execution, governance, and completion of the migration program.

1. Project Setup & Governance

• Define project scope, objectives, and success metrics.
• Establish stakeholder RACI matrix.
• Develop communication and reporting plans.
• Implement governance framework and meeting cadence.

2. Planning & Readiness

• Produce detailed migration roadmap and project timeline.
• Develop resource plans and budget forecasts.
• Lead daily stand-ups with delivery teams.
• Facilitate regular Steering Committee (SteerCo) meetings and reporting.

3. Execution & Control

• Provide weekly project status updates and milestone tracking.
• Maintain risk and issue logs with mitigation actions.
• Manage change requests and scope tracking.
• Produce budget reports and forecast-to-complete analysis.
• Coordinate testing phases with relevant stakeholders and delivery teams.

4. Validation & Handover

• Deliver migration runbooks and testing reports.
• Conduct post-migration validation and performance assessments.
• Complete operations handover and supporting documentation.
• Ensure knowledge transfer to operational and support teams.

5. Closure & Review

• Deliver final project report covering cost, schedule, scope, and outcomes.
• Produce lessons learned and benefits realization reports.
• Obtain formal project sign-off from stakeholders.
• Prepare and present executive summary and closure documentation.

Required Skills & Experience

• Proven experience leading large-scale cloud migration and modernization programs.
• Strong expertise in Google Cloud Platform (GCP) and cloud transformation initiatives.
• Experience managing geographically distributed technical teams.
• Strong stakeholder management and customer engagement skills.
• Demonstrated experience in project governance, risk management, and delivery oversight.
• Experience coordinating application, infrastructure, database, and testing workstreams.
• Excellent communication, presentation, and leadership skills.
• Ability to manage multiple priorities in a complex enterprise environment.
• Fluent Cantonese and English communication skills are mandatory.

As a Customer Success Manager at TabSquare, you will be responsible for building strong relationships with our clients, ensuring they derive maximum value from our AI-driven solutions. You will serve as the primary point of contact for customer engagement, retention, and satisfaction, working closely with internal teams to address client needs and drive product adoption.

If you’re passionate about customer success and want to make a real impact in the F&B tech space, we’d love to hear from you! Apply today and be part of our exciting journey at TabSquare.

This position will report to the VP of Customer Success based in Singapore.

Responsibilities:

• Serve as the main point of contact for assigned customers, ensuring their success with TabSquare’s solutions.

• Develop and maintain strong relationships with key stakeholders, understanding their business objectives and challenges.

• Drive product adoption and engagement by providing, best practices, and proactive recommendations.

• Monitor usage metrics, and identify opportunities for growth or improvement.

• Collaborate with sales, product, and global tech support teams to identify root causes and bring permanent solutions

• Conduct regular business reviews to assess customer health and develop strategies for renewal and expansion.

• Advocate for customers internally, gathering feedback to inform product development and enhancements.

• Collaborate with commercial teams to develop and execute retention strategies to minimize churn and maximize customer lifetime value.

• Stay up-to-date with industry trends, competitors, and emerging technologies in the F&B space.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

Key Responsibilities

• To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use.
• Manage and ensure high quality of content, presentations, and communications issued to customers, including but not limited to SLA reports, Monthly Business Reviews (MBRs), business performance updates, and other commercial reports.
• To review internal systems and processes for the development of automation and reporting solutions to support daily operational and commercial analysis, including tracking and reporting for SLA performance, rejection records, re-planned MAWBs, and other key operational metrics.
• Analyze load factor performance and utilization trends to identify opportunities for capacity optimization and support commercial decision-making.
• Support route planning and commercial evaluation for new sectors and network expansion opportunities, including exports from JHB, PEN, and other stations.
• Develop, maintain, and enhance dashboards and reporting tools for monitoring and optimization of business performance, including but not limited to rejection rate, load factor, parcel profile, service performance  and other operational KPIs.
• Support the implementation and monitoring of sales excellence initiatives
• Develop and support project plans, timelines, and budgets to ensure successful execution of commercial and operational initiatives.
• Ensure that project outcomes meet quality standards and align with business objectives.
• Coordinate cross-functional stakeholders to support the execution of commercial, operational, and process improvement initiatives.
• Conduct project post-mortems and performance reviews to identify lessons learned, operational efficiencies, and opportunities for continuous improvement.
• Maintain data integrity, reporting accuracy, and governance standards across all commercial performance, reporting, and sales excellence activities.

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong stakeholder management
• Critical thinking to move with intent and urgency
• Requirement gathering and understanding business needs
• Clear communication and articulation
• Commercial operational knowledge
• Customer focused mindset
• Excellent data analytics, excel expertise 

EXPERIENCE

• Project management experience - preferable to have worked in an commercial 
• Minimum 5+ years experience working in Commercial department
• Ideally experience in SEA region 
• Preferable but not essential operational/ logistics / E-commerce experience

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.