Total 71 Information Technology job vacancies

MerchantSpring is a SaaS analytics and reporting platform that helps agencies, investors, brands, and vendors track and optimize performance across more than 120 e-commerce and marketplace channels, including Amazon, Walmart, and Shopify. Working at the intersection of software, data, and commerce, the team builds tools that help customers make sense of complex performance signals and act on them with confidence.

We're seeking a Technical Support Engineer with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why. In this role, you will handle a wide variety of tickets across from data discrepancies and marketplace integration issues to performance, UI, and reporting questions.

You will sit on the frontline of the platform, helping customers navigate technical issues while contributing to a more reliable and scalable product experience. This is a great opportunity for someone who enjoys deep investigation, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes into long-term solutions.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Experience owning support tickets end-to-end: reproducing issues, identifying root cause, resolving independently when possible, and escalating with clear documentation.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in Node.js, TypeScript, React, PostgreSQL, and MongoDB (or another database systems).
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS CloudWatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Experience using Jira or a similar ticketing/support tool.
• Ability to leverage AI coding assistants to boost overall productivity like investigating issues and automating repetitive support tasks.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

MerchantSpring is a SaaS analytics and reporting company that helps agencies, investors, brands, and vendors manage and scale their performance across a wide range of e-commerce and marketplace channels. We provide a single source of truth for marketplace reporting and help our clients drive growth through data, automation, insights, and expert client support.

As a Technical Support Specialist, you will serve as the bridge between Client Success and Engineering, owning the investigation and management of complex technical issues, data discrepancies, integrations, and platform-related concerns.

You will work closely with frontline Client Success Agents, Relationship Managers, Product, and Engineering teams to ensure issues are accurately diagnosed, properly documented, and efficiently resolved. This role is well suited to someone who enjoys diving deep into platform behavior, connecting technical details to business outcomes, and serving as a trusted point of escalation for advanced support needs.

This role is not a software engineering position but requires strong technical troubleshooting, analytical thinking, and problem-solving capabilities. Your success will be measured by your ability to improve escalation quality, reduce investigation times, increase first-time resolution accuracy, and improve the overall technical support experience for clients.

Responsibilities

Technical Investigations

• Investigate complex platform issues and client-reported discrepancies.
• Perform root-cause analysis across marketplace, platform, and data-related issues.
• Validate bugs before escalation and reproduce reported issues where possible.
• Identify recurring technical problems and patterns.

Escalation Management

• Act as the primary escalation point for advanced support issues.
• Improve the quality and completeness of Jira tickets submitted to Engineering.
• Ensure escalations include clear evidence, reproduction steps, and business impact.
• Track escalated issues through resolution.
• Communicate findings to clients and internal teams.

Technical Enablement

• Provide technical guidance to frontline Client Success Agents and improve internal technical knowledge in the team.
• Develop troubleshooting frameworks and investigation guides.
• Help reduce unnecessary engineering escalations

Cross-Functional Collaboration

• Work closely with Product and Engineering teams.
• Participate in bug triage and technical review discussions where required.
• Provide visibility into recurring technical pain points affecting clients.
• Assist with testing and validation of bug fixes when required.

Process Improvement

• Identify opportunities to improve technical support workflows.
• Contribute to internal technical documentation.
• Assist in creating proactive monitoring and investigation processes.
• Recommend improvements to support tooling and escalation frameworks.

Key Success Metrics

• Investigation Quality: 95%+ escalation acceptance rate by Engineering
• Team Enablement: Measurable reduction in frontline support time spent on technical investigations; creation and maintenance of technical troubleshooting resources.
• Client Experience: Improved technical support CSAT, reduced time-to-resolution for technical issues, improved communication quality throughout investigations

Qualifications

• 3+ years of experience in SaaS technical support, technical customer success, implementation support, or a similar technical client-facing role.
• Hands-on experience troubleshooting integrations, APIs, data issues, or other technical platform problems.
• Comfortable working with Intercom or similar ticketing systems.
• Ability to clearly communicate technical concepts to non-technical audiences.
• Strong written documentation skills for technical support work and great attention to detail.
• Experience within eCommerce, marketplaces, digital commerce, retail media, or SaaS environments
• Standard business hours aligned closely to Melbourne time zones with flexibility to support global client investigations where required.
• Participation in cross-functional meetings with Client Success, Product and Engineering teams.

Preferred Qualifications

• Working knowledge with Jira, SQL, API troubleshooting, data analytics or BI platforms.
• Experience with Amazon Seller Central, Vendor Central, Walmart, Shopify, or similar e-commerce platforms.
• Exposure to software development lifecycles.

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

We are looking for an experienced Technical Project Manager to lead large-scale application migration initiatives to Google Cloud Platform (GCP). The successful candidate will work directly with customers to define migration strategies, design target-state architectures, manage cross-functional delivery teams, and ensure the successful execution of cloud transformation programs. This role requires a strong combination of technical leadership, stakeholder management, project governance, risk management, and cloud migration expertise.

The ideal candidate will have proven experience delivering enterprise-scale cloud migration projects, working with geographically distributed teams, and engaging with senior customer stakeholders. Fluency in Cantonese is mandatory.

Key Responsibilities

• Work with customers and lead application migration initiatives to Google Cloud Platform (GCP).
• Define migration strategies, including lift-and-shift and modernization approaches, and establish target-state architectures.
• Design target-state architectures covering application, data, integration, infrastructure, security, and operational layers.
• Lead cross-functional technical teams, including cloud engineers, database engineers, and other specialists across multiple geographies.
• Drive automation for infrastructure provisioning, configuration management, deployment processes, and testing activities.
• Act as the primary point of contact for customer stakeholders and provide regular executive-level updates.
• Embed security, compliance, governance, and operational requirements into solution design and delivery.
• Manage technical dependencies throughout the migration lifecycle and ensure alignment across workstreams.
• Identify technical risks and issues early, develop mitigation strategies, and track them through to resolution.
• Govern delivery quality, risk management processes, and automation best practices.
• Develop, monitor, and control project schedules, ensuring milestones are achieved on time and dependencies are effectively managed.
• Coordinate testing activities, migration cutovers, and post-migration validation with all relevant stakeholders.
• Facilitate governance forums, project reviews, steering committee meetings, and status reporting.

Deliverables

The key deliverable is to provide qualified and experienced Associate Personnel for the duration of the Work Order (WO), ensuring successful planning, execution, governance, and completion of the migration program.

1. Project Setup & Governance

• Define project scope, objectives, and success metrics.
• Establish stakeholder RACI matrix.
• Develop communication and reporting plans.
• Implement governance framework and meeting cadence.

2. Planning & Readiness

• Produce detailed migration roadmap and project timeline.
• Develop resource plans and budget forecasts.
• Lead daily stand-ups with delivery teams.
• Facilitate regular Steering Committee (SteerCo) meetings and reporting.

3. Execution & Control

• Provide weekly project status updates and milestone tracking.
• Maintain risk and issue logs with mitigation actions.
• Manage change requests and scope tracking.
• Produce budget reports and forecast-to-complete analysis.
• Coordinate testing phases with relevant stakeholders and delivery teams.

4. Validation & Handover

• Deliver migration runbooks and testing reports.
• Conduct post-migration validation and performance assessments.
• Complete operations handover and supporting documentation.
• Ensure knowledge transfer to operational and support teams.

5. Closure & Review

• Deliver final project report covering cost, schedule, scope, and outcomes.
• Produce lessons learned and benefits realization reports.
• Obtain formal project sign-off from stakeholders.
• Prepare and present executive summary and closure documentation.

Required Skills & Experience

• Proven experience leading large-scale cloud migration and modernization programs.
• Strong expertise in Google Cloud Platform (GCP) and cloud transformation initiatives.
• Experience managing geographically distributed technical teams.
• Strong stakeholder management and customer engagement skills.
• Demonstrated experience in project governance, risk management, and delivery oversight.
• Experience coordinating application, infrastructure, database, and testing workstreams.
• Excellent communication, presentation, and leadership skills.
• Ability to manage multiple priorities in a complex enterprise environment.
• Fluent Cantonese and English communication skills are mandatory.

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

We are looking for an Engineer, Software Development to join our team in Malaysia. The candidate will support backend development for both existing payment platforms and new payment solutions.

The ideal candidate should have good backend development skills, basic understanding or interest in the payment / fintech / financial domain, good English communication, and willingness to learn and use AI tools to improve software development efficiency.

Key Responsibilities

• Development of reliable and critical services of the payment platform.
• Design and develop new features and enhancements on the payment sub-systems such as transaction processing, merchant services, refund, settlement, reconciliation, reporting, and partner integration.
• Analyse impacts and build APIs, backend services, batch jobs, and system integration components to be compatible on both legacy and new payment platforms
• Collaborate with cross function teams such as Product, DevOps, Business, and support teams to ensure the Business requirements are fulfilled.
• Analyse system impact and collaborate with team members to troubleshoot and resolve production incidents, and system improvement.
• Apply AI Coding tools (Claude, Codex, Kiro) to increase development efficiency and code quality 

• Bachelor’s degree in Computer Science, IT, Software Engineering, or related field.

• At least 1–3 years of software development experience, preferably in backend development and familiarity with basic SDLC including Agile development
• Solid programming ability in at least one backend technologies such as Java, C# .NET, Python, or similar, building REST APIs, system integration, and backend service development.
• Foundational knowledge with both TSQL databases (SQL Server, MySQL) and No-SQL databases and distributed systems
• Hand-on experience on some of the AI Coding development tools (Claude, Codex, Kiro) 
• Strong analytical and problem-solving skills to break down complex problems, understand requirements, identify root causes to deliver reliable backend solutions and willingness to apply new technologies (leveraging AI) to enhance productivity. 
• Good communication skills and teamwork.

The Senior Network Engineer/Lead is responsible for designing and implementing solutions that compliment a dynamic, always growing and evolving global network for one of the leading organizations in financial services. You will bring a unique perspective to a team that adapts and maintains a secure and reliable network hosted across both cloud and office/site network infrastructure. 

Although the core focus of this role will be to act as a Network Engineer with a solid understanding of Network & IT Infrastructure Fundamentals including protocols, switches, routers/firewalls, it will also include exposure to experience operating within Azure & AWS cloud tenants. You will design and manage the local and wide area networks of our organization to ensure maximum up time for our users.

Reporting to the Director, IT, Infrastructure, you will:

• Design and Architect Networks

  Develop secure, scalable, and highly available network architectures using technologies like VPNs, VPCs, virtual networks, and load balancers.

• Cloud Network Management

  Provision, configure, and manage cloud-based network resources across platforms such as AWS, Azure, and Cisco Meraki.

• Network Security Implementation

  Enforce robust security measures including firewalls, intrusion detection systems, encryption, and compliance with industry standards.

• Performance Monitoring and Troubleshooting

  Continuously monitor network performance, diagnose issues, and optimize for stability, availability, and efficiency.

• Hybrid Network Integration

  Seamlessly connect cloud environments with on-premises infrastructure using secure methods like VPNs.

• Automation and Scripting

  Leverage automation tools and scripting languages to streamline network operations and reduce manual tasks.

• Disaster Recovery and Continuity Planning

  Manage backup strategies, disaster recovery protocols, and ensure business continuity for network systems.

• Documentation and Compliance

  Maintain accurate and up-to-date documentation of network configurations, operational procedures, and compliance records.

• Stakeholder Communication and Collaboration

  Collaborate with IT teams and stakeholders, providing clear updates on incidents, maintenance, and project progress.

• Continuous Learning and Innovation

  Stay current with emerging technologies and trends, recommending improvements to enhance network infrastructure.

Get to Know the Team

The Metrics Platform team is a team within Grab's Data Technology organization, with members across Singapore, Indonesia, Thailand, Vietnam and Malaysia. We build the central platform for metrics that enables Grabbers across the company to define, serve, discover, and consume trusted business and product metrics at scale. Our platform is an important foundational layer for Grab's AI-powered data ecosystem. By making metrics reliable, reusable, discoverable, and served across teams, we help power better analytics, experimentation, automation, and AI-assisted data workflows across Grab.

Get to Know the Role

The Senior Data Engineer role in the Metrics Platform team is a hybrid data and software engineering role. You will be an important member of the team that designs, builds, and operates Grab's metrics platform across metric serving, ingestion, metadata, query generation, platform APIs and several cross platform integrations. You will be responsible from technical design and implementation to rollout and production operations. You will contribute hands-on while guiding engineering quality through design reviews, operational improvements, and collaboration with partner teams.

You will report to the Senior Data Engineering Manager and will be based onsite at our office in Petaling Jaya.

The Critical Tasks You Will Perform

• You will build platform capabilities that help teams model, publish, discover, and consume trusted metrics and data products across Grab.
• You will develop and improve platform services, APIs, metadata systems, query generation, and tooling used by metrics publishers and consumers.
• You will collaborate with engineering, analytics, and data science teams to onboard new use cases and integrate their systems with the metrics platform.
• You will improve the developer and data practitioner experience by building self-serve workflows, automation, documentation, and operational tooling.
• You will operate and optimize the core metrics serving infrastructure, including Apache Pinot, ingestion systems, and related cloud services.
• You will investigate and resolve platform reliability, performance, and correctness issues across the request, query, metadata, and serving layers.
• You will provide technical guidance to engineers and partner teams on platform design, data modeling, integration patterns, and operational best practices.
• You will use AI-powered coding, analytics, and data engineering tools responsibly to accelerate development, debugging, documentation, testing, and data investigation.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

• Design, develop, and maintain scalable mobile applications for both smartphones and tablets, ensuring a seamless user experience across devices.
• Build high-performance, reliable, and scalable applications by applying best practices in mobile architecture, state management, networking, caching, and offline support.
• Collaborate with product, design, and engineering teams to deliver high-quality features that align with business objectives.
• Integrate analytics and monitoring solutions to measure user behaviour, application performance, and key business metrics.
• Own the end-to-end application release process, including build, testing, deployment, and publication to app stores.
• Ensure software quality through Test-Driven Development (TDD), automated testing, code reviews, and continuous improvement of engineering standards.

• 3–5 years of experience in mobile or full-stack application development
• Strong proficiency in Flutter and Dart
• Hands-on experience with Firebase services such as:
• Authentication
• Firestore / Realtime Database
• Cloud Functions
• Firebase Messaging
• Analytics / Crashlytics
• Experience integrating AI tools into applications
• Strong understanding of software engineering best practices and clean architecture
• Experience with Test-Driven Development (TDD)
• Knowledge of REST APIs and third-party integrations
• Experience publishing and maintaining applications on:
• Apple App Store
• Google Play Store
• Strong awareness of:
• Mobile application security
• Data privacy
• Secure authentication
• Strong focus on user experience (UX) and user-friendly design principles
• Familiarity with Git and CI/CD workflows

We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates' information: 

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

Get to Know the Team

1. Clickstream Intelligence Platform (Scribe) is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale.
2. Customer Data Platform (CDP) enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing.

Candidate will be considered for both teams within our org.

Get to Know the Role

We are looking for a Senior Software Engineer for either the Scribe or CDP team that that has multiple different technical stacks:

• Programming Languages: Python, Go, Scala
• Data Streaming & Processing: Kafka, Apache Flink, Apache Spark
• Data Infrastructure & Tooling: Event gateways, Schema validation tools, Instrumentation testing frameworks

You will report to Engineering Manager II in Singapore and work onsite at Grab Malaysia office.

The Critical Tasks You Will Perform

• Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior.
• Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

• Design, develop, and maintain scalable mobile applications for both smartphones and tablets, ensuring a seamless user experience across devices.
• Build high-performance, reliable, and scalable applications by applying best practices in mobile architecture, state management, networking, caching, and offline support.
• Collaborate with product, design, and engineering teams to deliver high-quality features that align with business objectives.
• Integrate analytics and monitoring solutions to measure user behaviour, application performance, and key business metrics.
• Own the end-to-end application release process, including build, testing, deployment, and publication to app stores.
• Ensure software quality through Test-Driven Development (TDD), automated testing, code reviews, and continuous improvement of engineering standards.

• 3–5 years of experience in mobile or full-stack application development
• Strong proficiency in Flutter and Dart
• Hands-on experience with Firebase services such as:
• Authentication
• Firestore / Realtime Database
• Cloud Functions
• Firebase Messaging
• Analytics / Crashlytics
• Experience integrating AI tools into applications
• Strong understanding of software engineering best practices and clean architecture
• Experience with Test-Driven Development (TDD)
• Knowledge of REST APIs and third-party integrations
• Experience publishing and maintaining applications on:
• Apple App Store
• Google Play Store
• Strong awareness of:
• Mobile application security
• Data privacy
• Secure authentication
• Strong focus on user experience (UX) and user-friendly design principles
• Familiarity with Git and CI/CD workflows

We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates' information: 

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:-
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post-production support.

We’re looking for a Senior Technical Consultant SAP Integration to join our SAP Technology team in Kuala Lumpur. In this strategic assignment, you'll play a critical role of developing and managing complex integration projects, while ensuring the performance, stability, and security of SAP integrations. The Senior Technical Consultant SAP Integration shall report to the SAP Integration lead and work in synergy with SAP Development and SAP Basis workstreams, as well as other SAP functional teams.

As a Senior Technical Consultant SAP Integration, you will:

• Design, develop, and manage integration architectures using SAP Integration Suite, SAP PO/PI, API Management, and other relevant tools.

• Collaborate with functional and technical teams to define integration requirements and ensure end-to-end solution consistency.

• Ensure smooth operations of all integration interfaces and resolve complex issues in a timely manner.

• Drive the adoption of integration best practices, security standards, and performance optimization techniques.

• Support and mentor a other team members, providing technical guidance and reviewing deliverables.

• Support project delivery teams in integration-related tasks throughout the system development lifecycle.

• Heavily contribute to the cloud adoption journey of SIKA in the integration space.

• Stay current with SAP’s latest integration technologies and trends (e.g., Event Mesh, BTP, APIs, CDS Views).

At Intelligen, we’re building something different. Over the past three years, we’ve evolved from a bold startup into a trusted partner for some of Australia’s most complex data transformations. We’ve helped organisations move from legacy to modern cloud platforms, embed governance into decision-making, and bring AI into the hands of business users - responsibly and at speed.

Now, as we scale into Southeast Asia, we’re looking for a Data Engineer who’s passionate about modern, cloud-agnostic data platforms and building analytics-ready solutions on Snowflake. This is your chance to work on high-impact projects across the region and help shape how data is built, modelled, and used to drive meaningful outcomes.

About the Role

We’re seeking a hands-on Data Engineer with strong experience across cloud-agnostic data platforms, focusing on Snowflake, to design, build, and optimise data pipelines for clients across Southeast Asia and APAC.

You’ll be part of an integrated Intelligen consulting team, working closely with our architects, senior consultants, and client-side technical stakeholders. This role is ideal for engineers who are hands-on, delivery-driven, and comfortable working in fast-moving, iterative project environments.

What You’ll Do

• Design and build data pipelines across cloud environments (AWS, Azure, and/or GCP)
• Build and optimise data solutions in Snowflake
• Develop robust ETL/ELT solutions and data models to support enterprise analytics
• Optimise performance, scalability, and reliability across cloud data architectures
• Work closely with business stakeholders to translate needs into technical outcomes
• Contribute to data governance, quality, and lineage initiatives
• Collaborate with cross-functional teams across Australia and APAC
• Support pre-sales, technical design sessions, and proof-of-concept (POC) work

• 3–5+ years’ experience in data engineering roles
• Solid Snowflake experience is essential, including schema design, performance tuning, and warehousing best practices
• Strong, hands-on ETL expertise
• Ideally experience with SQL, data modelling (dimensional/domain), and modern data stack tooling.
• Ability to operate in “doer mode”, comfortable rolling up sleeves and delivering quickly in line with agreed standards
• Consulting experience is a plus but not required; strong communication and problem-solving skills are essential.
• Ability to deliver independently within a structured consulting engagement.

We are looking for a curious and motivated Junior Data Management Engineer with foundational experience in machine learning, Computer Vision and GenAI  to join our growing data team. This role is perfect for someone early in their career who is eager to contribute to data engineering tasks while gaining hands-on exposure to machine learning workflows. You'll help ensure data pipelines are optimized for analytics and ML model development, supporting both operational and strategic decision-making. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with multiple stakeholders to identify, diagnose and resolve manufacturing process related problems such as quality excursions, manufacturing excellence and cost improvement. 
• Apply computer vision algorithms to inspect production lines for defects, improve yield, and enhance overall quality control. Leverage techniques such as object detection, image segmentation, and defect localization to identify issues early in the manufacturing process. 
• Build, train, and validate machine learning models to address complex manufacturing challenges, such as defect detection, process optimization, and performance prediction. 
• Able  to deploy trained models into production environments, including APIs, edge devices, or embedded systems. Ensure seamless integration with manufacturing systems and establish real-time monitoring for model performance. 
• Design and develop scalable GenAI applications using LLMs tailored to manufacturing use cases.

The Automation & Analytics team is seeking a highly motivated Software & AI Platform Engineer to help drive the next generation of intelligent factory solutions. In this role, you will contribute to the design, development, and evolution of in-house digital platforms that power automation, analytics, and AI-driven operations across semiconductor manufacturing environments.

Beyond traditional software and data engineering, this role focuses on enabling AI capabilities within operational platforms, including intelligent agents, real-time analytics, workflow automation, computer vision, and AI-assisted decision support. You will work closely with cross-functional engineering, manufacturing, automation, and operations teams to build scalable systems that support the Factory of the Future vision.

This position is ideal for individuals passionate about software engineering, AI systems, industrial digitalization, and building impactful technologies that bridge manufacturing operations with advanced analytics and generative AI.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Design, develop, and maintain scalable software platforms supporting factory automation, analytics, and AI applications.
• Build and optimize data pipelines, APIs, and backend services for structured and unstructured manufacturing data.
• Contribute to the integration of AI capabilities into operational platforms, including machine learning, generative AI, intelligent agents, and workflow automation.
• Collaborate with cross-functional stakeholders including engineering, manufacturing, automation, IT, and operations teams to deliver end-to-end digital solutions.
• Develop solutions that support real-time data processing, event-driven architectures, and streaming analytics environments.
• Participate in the development of AI-enabled applications such as conversational assistants, recommendation systems, anomaly detection, computer vision, or predictive analytics solutions.
• Ensure system reliability, scalability, data quality, and security through monitoring, testing, and documentation.
• Support platform interoperability through APIs, microservices, and integration frameworks.
• Contribute to software architecture discussions, technical roadmaps, and continuous improvement initiatives.
• Stay current with emerging technologies in AI, cloud-native systems, industrial automation, and software engineering best practices.

The Junior Managers Program (JMP) is Bosch’s accelerated development program designed to prepare high‑potential engineers for future technical and leadership roles.

The Automation & Smart Manufacturing track focuses on developing future leaders in automation, robotics, digitalization, and Industry 4.0, through hands‑on projects, cross‑functional rotations, and strong mentorship.

What’s in store for you?

• Rotate across Technical Functions (TEF) and Manufacturing with a strong focus on:
  • Automation & Robotics Engineering
  • Manufacturing / Production Engineering (automation focus)
  • Industrial Engineering & Process Optimization
  • Digitalization, MES, and smart factory initiatives
• Lead and support automation projects from concept, feasibility, to implementation
• Contribute to productivity improvement, cost reduction, and safety through automation
• Support industrialization and ramp‑up of automated production lines
• Work closely with manufacturing, engineering, and global automation teams
• Build leadership, communication, and project management capabilities through real business ownership

About the role

We’re looking for a Software Support Team Lead to guide, mentor and support our team of Software Support Engineers in delivering best-in-class support to our customers.

In this role, you’ll be responsible for building a high-performing team, ensuring smooth day-to-day support operations, and helping our engineers do their best work. You’ll work closely with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor performance against SLAs and KPIs, and provide valuable insights into team successes and challenges.

You’ll also act as a key escalation point for support engineers, leading responses to incidents and service outages, and collaborating cross-functionally to reduce commercial risk and improve the overall customer support experience.

This is a great opportunity for someone who combines people leadership, technical understanding, and a data-driven mindset to improve processes, develop talent, and shape an excellent support function.

Because many of our products allow customers to build their own functionality using Groovy and/or JavaScript, a good understanding of coding is essential for this position.

What you'll be doing

People leadership

• Lead, mentor and develop a team of highly skilled Support Engineers
• Set clear expectations and provide regular feedback through 1-2-1s and performance reviews
• Support the professional development of your team members
• Manage team workload, priorities and planned leave to help ensure SLA and KPI targets are met
• Support hiring activities and help maintain effective onboarding resources
• Create training materials that help the team confidently handle new and complex issues
• Help resolve team challenges and conflicts in a constructive way

Support leadership

• Take ownership of customer outcomes and ensure support tickets are resolved to a high standard
• Act as an escalation point for tickets or situations involving commercial risk
• Lead incident management processes, support the team during critical incidents, and run post-mortem reviews
• Identify opportunities to improve the experience for customers, the business and the support team
• Build strong business cases for ideas and influence stakeholders to drive positive change
• Build strong relationships with Customer Success, Product and Development teams
• Share data-driven voice-of-the-customer insights across the business
• Translate business and product strategy into actionable updates for the team
• Chair stand-ups, facilitate workshops and lead team meetings
• Foster a collaborative, respectful and inclusive team culture

Support operations

• Work with support metrics such as CSAT, FRT, RoR, SLA performance and ticket volumes
• Collaborate with leadership and cross-functional teams to meet KPIs, SLAs and OKRs
• Monitor support queues and ensure work is delivered in line with best practices and standards
• Analyse trends and identify opportunities to improve team performance and customer experience
• Highlight quality concerns and operational challenges, providing clear recommendations to management
• Work with the Support Operations Manager to improve tooling and automations
• Assess the impact of process changes and share feedback with relevant stakeholders
• Contribute to knowledge base content, internal documentation and training materials

• Develop embedded firmware which run on Bosch products.
• The developed embedded firmware shall base on test requirement from customer, internal engineering and manufacturing.
• The embedded firmware shall be able to interact with manufacturing and engineering test system via physical interface such as Serial, Ethernet, and USB
• Work closely with embedded firmware team in Malaysia and Germany in order to achieve common product development goal.
• Assist global engineering team to perform HW-SW integration bring up during development phases.
• Assist global manufacturing sites in troubleshooting manufacturing related problems.
• Provide postproduction and failure analysis support.
• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary, develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure logs, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.

AGEO (ALA Engineering) is a leading innovator in automation technology, specializing in solutions for heavy-duty operations. We develop cutting-edge embedded systems to support industrial vehicles in the most demanding real-world environments.

We are looking for Senior Embedded Software Engineer to take technical ownership of custom embedded products that power autonomous and connected vehicle platforms. In this role, you will work across the full lifecycle, from early hardware bring-up and firmware architecture through field deployment and fleet management, playing a key role in shaping the future of AGEO's autonomous systems.

Exact role will be determined based on experience.

What you'll do:

• Design, develop, and maintain production-grade embedded firmware for safety-critical ECUs
• Architect and implement real-time systems using RTOS
• Enforce deterministic execution, interrupt handling discipline, and timing guarantees
• Take ownership of embedded products - stabilizing existing codebases, driving new feature development, and maintaining long-term reliability across deployed fleets
• Lead board bring-up activities, including hardware validation, driver development, and system initialization
• Collaborate closely with hardware engineers on schematic reviews, PCB bring-up, and co-debugging
• Establish best practices for code quality, testing, and maintainability

What we're looking for (Requirements):

• Strong expertise in C/C++ for embedded systems
• Experience in RTOS-based development (FreeRTOS, Zephy, or equivalent)
• Solid understanding of
• Interrupts, DMA, timers, and low-level drivers
• Deterministic real-time behavior
• Memory management in constrained embedded systems
• Experience with I2C, SPI, UART, CAN/CAN-FD
• Experience with Ethernet-based communication (TCP/IP, UDP, MQTT)
• Experience working with cellular communication modules and modem integration (AT command interfaces, network bring-up, connection management)
• Proficiency using hardware debug and validation tools - logic analyzers, oscilloscopes, multimeter
• Ability to read schematics, interpret IC datasheets, and work effectively at the hardware-software boundary
• Solid Git workflow for collaborative development practices
• Minimum 4+ years of embedded software development experience

Nice to Have (Bonus):

• Experience with embedded Linux systems such as Buildroot, Yocto
• Exposure to ROS2
• GNSS (RTCM, PPP, RTK) application knowledge
• LoRa/LoRaWAN or similar wireless radio communication experience
• System modeling (UML/SysML) experience

Education and Experience:

• B.S. degree or higher in Computer Engineering, Electrical Engineering, or equivalent

 Requirements Analysis & Design

• Actively participate in backlog refinement, design discussions, and technical planning.
• Translate functional and business requirements into clear technical designs.
• Contribute effort estimation, risk identification, and mitigation strategies in line with team processes.
• Proactively propose improvements and innovative technical solutions.

Development

• Develop high‑quality, performant, and reliable code that meets delivery timelines.
• Investigate, diagnose, and resolve defects efficiently.
• Design, develop, and maintain automated tests across all testing levels.
• Execute automated test suites and analyze, triage, and address test failures.
• Ensure code adheres to defined quality, security, and maintainability standards.
• Test Automation & DevOps
• Design and implement test automation scripts and pipelines.
• Monitor, maintain, and improve automation results and coverage.
• Continuously enhance test automation frameworks to improve effectiveness.
• Implement DevOps improvements to support product development and testing pipelines.

Deployment & Operations Support

• Support implementation and operations teams in installing, upgrading, and maintaining delivery environments.
• Contribute to the development and maintenance of CI/CD pipelines.
• Assist with deployment processes to ensure reliable and repeatable releases.
• Agile Team Collaboration
• Actively participate in all Agile ceremonies (stand‑ups, planning, reviews, retrospectives).
• Collaborate effectively with cross‑functional team members to achieve shared goals.
• Provide constructive feedback through established performance review processes.
• Support and coach junior engineers, fostering knowledge sharing and team growth.

• Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement
• Assist Technical Advisor /Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor/ Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Reporting to the Manager, Singapore, this role will offer an opportunity for you to broaden your knowledge and skills related to e-Commerce payment solutions as you will be tasked to lead payment gateway integrations, to provide technical support to clients by understanding their payment processing requirements and designing appropriate solutions and to maneuver internally to obtain the development resources necessary to meet merchant needs. This role will work closely with internal and external stakeholders locally and regionally which includes business partners, third party vendors and development teams to design and deliver IT solutions that enable the e-Commerce business unit to achieve results.

Merchant Support, your primary responsibility will include but not limited to

the following:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

- providing technical expertise to internal and external stakeholders.

- designing and presenting ecommerce solutions for clients and partners

- conducting internal and external training

• Point of contact point between technology team and business / product development
• team technical issues/bugs.
• Able to decipher/decoded merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the
• RCA).
• System monitoring and SLA follow ups.
• Assist with ad-hoc special projects integration and monitor stability (can be 24/7 for a period), specially for L1 cases

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• Ability to effectively prioritize tasks
• Dedication and commitment to problem resolution
• Strong customer focus, Proactive/Extrovert, Team Player
• MS Visual Studio 2013
• Knowledge of SQL Statement
• API-based programming skills is an advantage
• Java, HTML, Desktop OS, Window Server

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

About You

You will own and enhance SEEK’s back-office and identity platforms, with a primary focus on Microsoft 365 and related services, ensuring they are secure, highly available and aligned to our cloud-first strategy.

Based in Kuala Lumpur with 2–3 days a week working from home, you will act as the senior technical escalation point, driving infrastructure projects across data centre, AWS and Azure environments, while mentoring teammates and influencing how we deliver enterprise services at scale.

What You Will Do

• Implement, configure, support and tune high-availability back-office systems in a secure environment.
• Manage and support identity and collaboration platforms including Microsoft 365, Azure AD, Active Directory, Okta and related services.
• Configure and support infrastructure services such as AD, DHCP, DNS and mail systems across multiple regions.
• Drive and deliver key infrastructure projects and technical initiatives across datacentre, AWS and Azure platforms within agreed timeframes.
• Leverage IaaS, SaaS, PaaS and Infrastructure as Code to automate and improve capacity, availability, performance and configuration management.
• Identify risks to service and availability, design mitigations and ensure SLAs are consistently met for IT systems and services.
• Mentor and train team members, provide technical guidance, and act as the go-to escalation point for complex system issues, including occasional on-call support. 

Role Purpose

The Software Engineering Team Lead provides hands-on technical leadership and delivery ownership for a squad of junior engineers, aligned to Experian’s Product Development career framework. This role focuses on engineering execution, technical direction, and team enablement rather than people management or HR administration.

Key Responsibilities
Technical Direction & Quality: Provide architectural guidance, conduct design and code reviews, and champion CI/CD, observability, and secure-by-default practices.

Mentorship & Capability Building: Coach junior engineers, maintain team playbooks, and foster a culture of craftsmanship and learning.

Collaboration & Stakeholder Partnership: Partner with Product and Project Managers and collaborate with Line Managers on staffing and growth (no HR ownership).