Total 19 job vacancies in Malaysia

Key Responsibilities

• Identify new business opportunities and develop new customer accounts across industries.
• Promote and sell a variety of automation and technical products including proximity sensors, filters, conveyors, pumps, motors, switches, light indicators, laboratory supplies, UV curing systems, ultra-low freezers, torque drivers, and fabricated items
• Provide support for existing customers, including handling enquiries, processing purchase orders, coordinating deliveries, and managing feedback or issue resolutions.
• Deliver first-level technical and sales support in response to customer requirements.
• Work closely with partners and internal teams to meet customer expectations and project requirements
• Understand customer needs and analyze competitors to develop effective sales strategies.

Preferred Background

• Experience in automation-related products such as DC/AC motors, sensors, drives, pumps, switches, I/O & motion controllers, conveyors, or similar equipment.
• Product training will be provided internally and through our principals and partners to build strong technical competency.
• Preferred with Diploma or Degree in Engineering
• Have sales experience servicing manufacturing companies or machine builders.
• We Offer Very competitive compensation package with above-average salary. Basic salary + transport allowance + commissions upon meeting targets.
• Additional variable increments and bonuses for achieving individual and company sales goals.

Sales Engineer Job Scope

• Develop new customers for expansion to sell company factory automation related products.
• Support existing customers enquiries, purchase orders, deliveries and issues or feedback.
• Provide sales and first level technical support to all customers’ enquiries.
• Manage suppliers, partners and liaise with colleagues to achieve customers’ expectations and requirements.
• Understand customers’ needs and competitors’ in order to develop strategy to win sales.

Requirement

• At least a Diploma in Engineering or related.
• At least 1 year of sales experience supporting manufacturing companies or in factory automation parts, instrument or operating supplies or with brands like SMC, Keyence, Omron, Yaskawa, Schneider.

What We Offer

• Very competitive compensation package with above-average salary.
• Basic salary + transport allowance + commissions upon meeting targets.
• Additional variable increments and bonuses for achieving individual and company sales goals.
• Basic Salary Range: RM4000 to RM6000 , depending on related experience Transport allowance and Commission

We are looking for a reliable and detail-oriented Administrative Assistant to support our Quantity Surveying (QS) and Contracts team. This role involves handling documentation, coordination, and general office administration to ensure smooth daily operations.

Key Responsibilities

• Provide administrative support to QS / Contracts team
• Prepare, print, scan, file and organise project documents
• Assist in compiling documents for progress claims, tenders, and reports
• Maintain proper filing system (physical and digital)
• Answer and direct incoming phone calls professionally
• Liaise with site staff, subcontractors, and suppliers on documentation matters
• Track and follow up on submissions and approvals
• Perform general office administrative duties as required
• Assist with other general administrative tasks such as authority and utility submissions

Requirements

• Minimum SPM / Diploma in Administration or related field
• 1–3 years of administrative experience (construction industry is an advantage)
• Proficient in Microsoft Office (Word, Excel, PDF handling)
• Good organisational skills and attention to detail
• Able to multitask and work in a fast-paced environment
• Good communication skills (English & Bahasa Malaysia)
• Responsible, reliable, and able to follow instructions

Preferred (Good to Have)

• Experience supporting QS / construction / contracts team
• Familiar with document control processes
• Experience handling progress claim documentation

Perks & Benefits

• Bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Company trip

Responsibilities:

• Handle daily accounting functions, data entry, filing, maintain and update accounting records
• Enter all transactions detail accurately into accounting system
• Preparing payments in the bank portal - maker level
• Run monthly bank reconciliation in system and any discrepancies need to be checked and corrected
• To maintain systematic filing of all accounting records and documents
• Check and record staff claims
• Provide administration support
• Other ad hoc tasks assign from time to time.

Requirements: 

• Primary Language : Mandarin (As require to liaise with Mandarin speaking clients) 
• Secondary Language(s) : English and Bahasa Malaysia. 
• Experience: Fresh Graduates/ At least 1 Year(s) of working experience in the related field is required for this position. 
• Preferably Junior Executive specialized in Clerical/Administrative Support or equivalent. 
• Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher /Graduate Diploma in Business Studies/ Administration/Management or equivalent. 
• Excel in MS Office (MS Excel and MS PowerPoint, in particular). Good time management skills and the ability to prioritize work.
• Full-Time position(s) available.

Prerequisite: 

• We are looking for talented people with: 

   * Good time management skills and the ability to prioritize work. 

    * Attention to detail and problem solving skills. 

     * A positive attitude and focus towards achieving success. 

      * Ambitious in building a long-term sales career. 

• Lucrative monthly income, excellent commission system, personal development path and career growth. 
• This position leads to a managerial role as the next career move. 

 # Click "Apply Now" if you are keen to join us.

Benefits: 

• Basic + Incentive!! 
• Attractive bonus 
• Company trip opportunity 
• Friendly and positive company culture 
• Good working environment 
• Work life balance

主要職責

• 尋找新的商機，並在各行業中開發新的客戶帳戶。
• 推廣和銷售各種自動化和技術產品，包括接近感測器、過濾器、輸送機、幫浦、馬達、開關、指示燈、實驗室用品、紫外線固化系統、超低溫冰箱、扭力驅動器和加工件。
• 為現有客戶提供支持，包括處理諮詢、處理採購訂單、協調交付以及管理回饋或問題解決。
• 根據客戶需求提供一級技術和銷售支援。
• 與合作夥伴和內部團隊緊密合作，以滿足客戶期望和專案要求
• 了解客戶需求並分析競爭對手，以建立有效的銷售策略。

優先考慮的背景

• 具備直流/交流馬達、感測器、驅動器、幫浦、開關、I/O 和運動控制器、傳送帶或類似設備等自動化相關產品的經驗。
• 我們將透過內部培訓以及與主要合作夥伴的合作，提供產品培訓，以培養強大的技術能力。
• 持有工程專業文憑或學位者優先考慮。
• 具備服務製造企業或機械製造商的銷售經驗。
• 我們提供極具競爭力的薪資待遇，薪資高於平均水準。基本工資+交通補貼+業績達標佣金。
• 達到個人和公司銷售目標後，將有額外的浮動薪資成長和獎金。

銷售工程師工作範圍

• 開發新客戶，拓展公司工廠自動化相關產品的銷售管道。
• 支援現有客戶的諮詢、採購訂單、出貨、問題或回饋。
• 為所有客戶的諮詢提供銷售和一級技術支援。
• 管理供應商、合作夥伴，並與同事聯絡，以實現客戶的期望和要求。
• 了解客戶需求和競爭對手需求，從而製定贏得銷售的策略。

要求

• 至少擁有工程或相關專業的文憑。
• 至少 1 年銷售經驗，支援製造業或工廠自動化零件、儀器或操作用品，或與 SMC、基恩士、歐姆龍、安川、施耐德等品牌合作。

我們提供的服務

• 極具競爭力的薪資待遇，薪資高於平均水準。
• 基本工資+交通補貼+完成業績目標後的佣金。
• 達到個人和公司銷售目標後，將有額外的浮動薪資成長和獎金。
• 基本薪資範圍：4000至6000令吉，視相關經驗而定。另有交通補貼和佣金。

主要職責/目標：

• 完成公司分配的個人銷售目標。
• 拓展新客戶關係並維護現有客戶關係。
• 支援銷售團隊實現部門營收目標。
• 提供準確及時的銷售活動和市場回饋資訊。

主要工作內容/職責：

• 根據公司策略，識別、跟進並促成銷售機會。
• 準備報價單、方案，並確保銷售文件的準確性。
• 定期與客戶保持聯繫，以加強關係。
• 監控客戶信用狀況，並與財務部門協調，及時收款。
• 提供售後服務和支持，以確保客戶滿意。
• 向管理階層報告客戶回饋、競爭對手動態和市場趨勢。
• 根據需要參加展覽會、貿易展和市場推廣活動。
• 為了支援和全面實施有效的 ISO 9001 品質管理體系，ISO 9001:2015

除上述提及外，任何其他與業務相關的職責。

所需資格和經驗：

• 銷售、行銷或相關領域的文憑。
• 至少1-2年銷售經驗（有潛力的應屆畢業生亦可考慮）。
• 外向、精力充沛、以客戶為中心，並具備強大的談判技巧。
• 能夠用英語和馬來語進行有效溝通（會普通話/粵語者優先）。
• 具備電腦操作能力，掌握微軟辦公室軟體的基本知識。
• 願意出差，並能在壓力下工作以完成目標。

福利待遇

• 僱員公積金
• 索斯科
• 在職訓練

我們正在尋找一位可靠且注重細節的行政助理，為我們的工程造價（QS）和合約團隊提供支援。該職位涉及文件處理、協調工作和日常辦公室行政管理，以確保日常運作順暢。

主要職責

• 為工料測量/合約團隊提供行政支持
• 準備、列印、掃描、歸檔和整理專案文件
• 協助編製進度款申請、投標書和報告所需的文件。
• 維護完善的歸檔系統（紙本和電子版）
• 專業地接聽和轉接來電
• 就文件事宜與現場工作人員、分包商和供應商進行溝通。
• 追蹤並跟進提交和審批情況
• 根據需要履行一般辦公室行政職責
• 協助處理其他一般行政事務，例如提交審批和公用事業申請等。

要求

• 最低學歷要求：SPM/行政管理或相關專業文憑
• 1-3年行政管理經驗（建築業經驗者優先）
• 精通微軟辦公室軟體（Word、Excel、PDF處理）
• 良好的組織能力與注重細節
• 能夠同時處理多項任務，並適應快節奏的工作環境。
• 良好的溝通能力（英語和馬來語）
• 認真負責、值得信賴，並且能遵循指示

首選（最好擁有）

• 具備支援工料測量/施工/合約團隊的經驗
• 熟悉文件控制流程
• 具備處理進度款申請文件的經驗

福利待遇

• 獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 定期團隊活動
• 公司旅行

Main purpose/objectives of role:

• Achieve individual sales targets as assigned by the company.
• Develop new client relationships and maintain existing accounts.
• Support the sales team in achieving departmental revenue goals.
• Provide accurate and timely updates on sales activities and market feedback.

Main activities/responsibilities:

• Identify, pursue and close sales opportunities in line with company strategy.
• Prepare quotations, proposals and ensure accuracy in sales documentation.
• Maintain regular follow-up with clients to strengthen relationships.
• Monitor customer credit status and coordinate with finance for prompt collections.
• Provide after-sales service and support to ensure customer satisfaction.
• Report customer feedback, competitor activities and market trends to management.
• Participate in exhibitions, trade shows, and marketing events when required.
• To support and fully implement effective ISO 9001 - Quality Management System, ISO 9001:2015

Any business-related responsibilities not stated above.

Qualifications and experience required:

• Diploma in Sales, Marketing or related field.
• Minimum 1–2 years’ experience in sales (fresh graduates with strong potential will be considered).
• Outgoing, energetic, and customer-focused with strong negotiation skills.
• Able to communicate effectively in English and Bahasa Melayu (Mandarin/Cantonese an advantage).
• Computer literate with basic knowledge of Microsoft Office.
• Willing to travel and work under pressure to meet targets.

Perks & Benefits

• EPF
• Sosco
• On Job Training

Job Overview

Are you a fresh graduate looking to kickstart your career in construction cost management? We are seeking an enthusiastic, detail-oriented Junior / Graduate Quantity Surveyor Assistant to join our team. You will work closely with senior mentors who will guide you through the ropes of cost estimation, contract administration, and project tracking. If you are eager to learn, sharp with numbers, and ready to build a strong foundation in the industry, we want to hear from you!

Key Responsibilities

* Assist senior QS team members in preparing cost estimates, material take-offs, and bills of quantities (BQ).

* Learn to evaluate progress claims, verify variation orders (VOs), and assist in final account preparation.

* Help compile contract documents and tender submissions.

* Coordinate and communicate with site teams and subcontractors regarding project documentation.

* Maintain accurate project files and digital databases.

Requirements & Criteria=

* Education: Fresh graduates holding a Bachelor’s Degree or Diploma in Quantity Surveying, Construction Management, or equivalent.

* Experience: No prior experience required (candidates who have completed relevant internships are highly encouraged to apply).

* Skills: Good foundational knowledge of measurements and basic contract forms. Proficient in MS Excel; exposure to QS software (like Glodon/Cubicost) during studies is a plus.

* Attributes: High attention to detail, strong willingness to learn, and a proactive attitude. Excellent verbal and written communication skills.

What We Offer

* Structured, hands-on mentorship and on-the-job training from experienced professionals.

* A supportive, collaborative, and fast-paced team environment.

* Competitive entry-level salary with medical benefits.

* Clear pathway for rapid career growth within the company.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Personal leave

職責：

• 負責日常會計工作，包括資料輸入、文件歸檔、維護和更新會計記錄。
• 將所有交易明細準確輸入會計系統
• 在銀行入口網站準備付款 - 付款人級別
• 每月在系統中運行銀行對賬，任何差異都需要檢查並糾正。
• 維護所有會計記錄和文件的系統歸檔。
• 檢查並記錄員工報銷訊息
• 提供行政支持
• 不時分配的其他臨時任務。

要求：

• 主要語言：普通話（因為需要與講普通話的客戶溝通）
• 第二語言：英語和馬來語。
• 經驗要求：應屆畢業生/至少1年相關領域工作經驗。
• 最好是具備文書/行政支援或相關專業背景的初級主管。
• 候選人必須至少擁有高中/STPM/“A”水準/大學預科、文憑/高級文憑/高等文憑/商業研究/行政管理/管理學研究生文憑或同等學歷。
• 精通微軟辦公室軟體（尤其是Excel和PowerPoint）。具備良好的時間管理能力和工作優先順序能力。
• 現有全職職缺。

好處：

• 基本薪資+獎勵！ ！
• 誘人的獎金
• 公司旅行機會
• 友善正向的公司文化
• 良好的工作環境
• 工作與生活平衡

Job Overview

Are you a fresh graduate looking to kickstart your career in construction cost management? We are seeking an enthusiastic, detail-oriented Junior / Graduate Quantity Surveyor Assistant to join our team. You will work closely with senior mentors who will guide you through the ropes of cost estimation, contract administration, and project tracking. If you are eager to learn, sharp with numbers, and ready to build a strong foundation in the industry, we want to hear from you!

Key Responsibilities

* Assist senior QS team members in preparing cost estimates, material take-offs, and bills of quantities (BQ).

* Learn to evaluate progress claims, verify variation orders (VOs), and assist in final account preparation.

* Help compile contract documents and tender submissions.

* Coordinate and communicate with site teams and subcontractors regarding project documentation.

* Maintain accurate project files and digital databases.

Requirements & Criteria

* Education: Fresh graduates holding a Bachelor’s Degree or Diploma in Quantity Surveying, Construction Management, or equivalent.

* Experience: No prior experience required (candidates who have completed relevant internships are highly encouraged to apply).

* Skills: Good foundational knowledge of measurements and basic contract forms. Proficient in MS Excel; exposure to QS software (like Glodon/Cubicost) during studies is a plus.

* Attributes: High attention to detail, strong willingness to learn, and a proactive attitude. Excellent verbal and written communication skills.

What We Offer

* Structured, hands-on mentorship and on-the-job training from experienced professionals.

* A supportive, collaborative, and fast-paced team environment.

* Competitive entry-level salary with medical benefits.

* Clear pathway for rapid career growth within the company.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Personal leave

工作範圍

• 核對物流和包裝發票並輸入帳戶系統
• 安排快遞單據寄給客戶，並透過電子郵件將發票發送給客戶。
• 準備費用報銷單
• 負責零用現金並編製零用現金憑證
• 將零用現金憑證輸入帳戶系統
• 準備付款憑證
• 核對應付帳款報表
• 文件歸檔
• Ac-hos 分配

資格和經驗

• 會計知識/LCCI/文憑
• 至少一年相關經驗
• 語言 – 英語、馬來語和華語

薪資高於 2500 馬幣，視資歷和經驗而定。

福利待遇

• 醫療的
• 僱員公積金
• 索斯科

Job Scope

• Checking logistics & packaging invoices and enter into account system
• Arrange courier documents to customer & email the invoice to customer
• Prepare expenses claims
• In-charged petty cash and prepare petty cash voucher
• Enter petty cash voucher into account System
• Prepare payment voucher
• Reconcile AP statement
• Filing documents
• Ac-hos assignment

Qualification & experience

•   Accounting knowledge / LCCI / Diploma
•   at lease one year related experience
•  anguage – English, Bahasa Malaysia & Mandarin

Salary above RM2,500.00, depend on qualification & experience.

Perks & Benefits

• Medical
• EPF
• Sosco

職位概述

您是應屆畢業生，渴望在建築成本管理領域開啟職涯嗎？我們正在尋找一位熱情、注重細節的初級/應屆畢業生工料測量助理加入我們的團隊。您將與資深導師密切合作，他們將指導您掌握成本估算、合約管理和專案追蹤等技能。如果您渴望學習、對數位敏感，並準備在這個行業中打下堅實的基礎，我們期待您的加入！

主要職責

* 協助高階工料測量團隊成員準備成本估算、材料清單和工程量清單 (BQ)。

* 學習評估進度款申請，核實變更單（VO），並協助編制最終結算單。

* 協助編製合約文件及投標書。

* 與現場團隊和分包商協調溝通，處理專案文件事宜。

* 維護準確的專案文件和數位資料庫。

要求與標準

* 教育背景：持有工程造價、施工管理或相關專業學士學位或文憑的應屆畢業生。

* 經驗：無需相關經驗（強烈鼓勵完成相關實習的候選人申請）。

* 技能：具備良好的計量基礎知識和基本合約格式知識。精通微軟Excel；學習期間接觸過工程量清單軟體（如Glodon/Cubicost）者優先考慮。

* 個人特質：注重細節，學習意願強，積極主動。優秀的口頭和書面溝通能力。

我們提供的服務

* 由經驗豐富的專業人士提供結構化的、實踐性的指導和在職培訓。

* 一個互助、協作、快節奏的團隊環境。

* 提供具競爭力的入門薪資和醫療福利。

* 公司內部有明確的職涯晉昇路徑，可實現快速的職涯發展。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 個人休假

Pengurus Cawangan – Sertai Pasukan Kami yang Semakin Berkembang!

Adakah anda seorang pemimpin yang dinamik dengan kemahiran pembangunan perniagaan dan pengurusan pasukan yang kukuh? Kami sedang mencari Pengurus Cawangan yang berpengalaman untuk memacu pertumbuhan perniagaan, memimpin pasukan berprestasi tinggi dan mengukuhkan kehadiran pasaran kami.

Tanggungjawab Utama

• Memimpin dan menyelia operasi harian cawangan, termasuk jualan, pemasaran, sokongan teknikal dan pentadbiran, bagi memastikan prestasi perniagaan yang lancar dan cekap.
• Memacu pertumbuhan jualan dengan mengenal pasti peluang perniagaan baharu dan melaksanakan strategi jualan dan pemasaran yang berkesan.
• Membina, membangun dan mengekalkan hubungan yang kukuh dengan pelanggan, perunding, pemaju, peniaga, agensi kerajaan dan kontraktor M&E.
• Mempromosikan produk dan penyelesaian syarikat secara aktif kepada pihak berkepentingan industri utama dan pembuat keputusan.
• Mengurus pertanyaan pelanggan secara profesional dan menyediakan sebut harga jualan yang tepat dan berdaya saing.
• Memantau prestasi cawangan, sasaran jualan dan keuntungan sambil memastikan perkhidmatan pelanggan yang cemerlang.
• Memimpin, memotivasikan dan membangunkan kakitangan cawangan untuk mencapai objektif individu dan pasukan.
• Memastikan pematuhan dengan dasar, prosedur dan piawaian operasi syarikat.

Mengapa Sertai Kami?

• Pakej ganjaran yang menarik dengan insentif prestasi.
• Peluang kemajuan kerjaya dalam organisasi yang sedang berkembang.
• Persekitaran kerja yang dinamik dan menyokong.
• Peluang untuk bekerjasama dengan produk terkemuka dan profesional industri.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (Kereta, pengangkutan, dll.)
• Insurans perubatan

分行經理 – 加入我們不斷成長的團隊！

您是否是一位充滿活力、擁有卓越業務拓展和團隊管理能力的領導者？我們正在尋找一位經驗豐富的分行經理，以推動業務成長、領導高效團隊並鞏固我們的市場地位。

主要職責

• 領導和監督分公司的日常運營，包括銷售、行銷、技術支援和行政管理，確保業務順利有效率地開展。
• 透過發現新的商機並實施有效的銷售和行銷策略來推動銷售成長。
• 與客戶、顧問、開發商、經銷商、政府機構和機電承包商建立、發展和維護牢固的關係。
• 積極向關鍵產業利害關係人和決策者推廣公司的產品和解決方案。
• 專業地處理客戶諮詢，並準備準確且有競爭力的銷售報價。
• 監控分行業績、銷售目標和獲利能力，同時確保提供優質的客戶服務。
• 領導、激勵和培養分公司員工，以實現個人和團隊目標。
• 確保遵守公司政策、程序和操作標準。

為什麼要加入我們？

• 具競爭力的薪酬方案，並設有績效獎金。
• 在不斷發展的公司中獲得職業晉昇機會。
• 充滿活力且互助的工作環境。
• 有機會與領先的產品和行業專家合作。

福利待遇

• 佣金和獎金
• 津貼（汽車、交通等）
• 醫療保險

Branch Manager – Join Our Growing Team!

Are you a dynamic leader with strong business development and team management skills? We are looking for an experienced Branch Manager to drive business growth, lead a high-performing team, and strengthen our market presence.

Key Responsibilities

• Lead and oversee the branch's daily operations, including sales, marketing, technical support, and administration, ensuring smooth and efficient business performance.
• Drive sales growth by identifying new business opportunities and implementing effective sales and marketing strategies.
• Build, develop, and maintain strong relationships with customers, consultants, developers, dealers, government agencies, and M&E contractors.
• Actively promote the company's products and solutions to key industry stakeholders and decision-makers.
• Manage customer enquiries professionally and prepare accurate and competitive sales quotations.
• Monitor branch performance, sales targets, and profitability while ensuring excellent customer service.
• Lead, motivate, and develop branch staff to achieve individual and team objectives.
• Ensure compliance with company policies, procedures, and operational standards.

Why Join Us?

• Attractive remuneration package with performance incentives.
• Career advancement opportunities within a growing organization.
• Dynamic and supportive working environment.
• Opportunity to work with leading products and industry professionals.

Requirement

• Bachelor's Degree / Diploma / Advanced Diploma in Mechanical or Electrical Engineering, with knowledge in air conditioning.
• Preferably working experience in the air conditioning industry.
• With at least 2 - 3 years working experience in same role.
• Good command of English and Bahasa Malaysia.
• Good interpersonal and communication skills at all levels.
• Highly motivated, result-oriented, dynamic team player, self-driven, willing to work under pressure, and with high integrity.

Perks & Benefits

• Commission and bonus
• Allowance (Car, transportation, etc.)
• Medical insurance

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​You will:​

• Share your fashion and product knowledge to help customers make informed choices.​
• Collaborate with your team to deliver exceptional service at every step of the customer journey.​
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​
• Support with opening and closing of the store.​
• Represent yourself and the brand positively during all customer interaction

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

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Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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This role will be reporting to Store Manager.​

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WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​
• And people who are…​
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​
• Thriving in collaborative and dynamic environments.​
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​
• Flexible and action oriented.​

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WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

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WHY YOU’LL LOVE WORKING HERE:
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

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JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

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Take the next step in your career together with us. The journey starts here. ​

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If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 1/7/2026. Due to data policies, we only accept applications through career page.​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.