Total 23 job vacancies in Malaysia

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

客戶關係經理（RM）在管理與商家的關係中起著至關重要的作用。

該職位需要與包括營運、財務和IT在內的各個部門合作，以…

為商家提供無縫體驗。

工作職責

銷售及經銷商招募

 直接商家拓展：直接與商家洽談、談判並簽約，以滿足個人化需求。

銷售額和交易量目標。

 拓展經銷商網路：尋找、招募與引進獨立經銷商、銷售代理，

並與通路夥伴共同擴大市場覆蓋範圍。

 推動銷售執行：管理並激勵您的經銷商網絡，使其持續交付成果

他們的商家註冊量和交易量KPI。

關係管理與投資組合成長

 與商家、經銷商和合作夥伴保持強大、值得信賴的關係，以防止客戶流失。

 與主要商家和合作銀行建立並維持牢固的關係，確保

滿意度和忠誠度。

投資組合成長、產品推廣及追加銷售

 協助向商家交叉銷售和向上銷售其他產品和服務。

 鼓勵商家註冊更多產品與服務

支援、協調和培訓

 提供專業的支持，解決商家和銀行的問詢，並確保快速提供解決方案。

影響商家流暢體驗的問題。

 與內部和外部利害關係人合作，推動終端應用、標籤流程等工作，

以及問題解決——包括終端故障、付款差異、重複收費等。

帳戶變更、帳單問題、搬遷、MDR 修訂和每月帳單

請求。

 為商家和經銷商提供培訓，確保他們熟練終端的使用方法，並且

了解新產品資訊。

 處理商家提出的終止合作請求，對無法聯繫的商家進行現場走訪，

並收取未付款項及相關費用。要求提供證明文件。

需要。

 檢查、提供發票，並收取商家維護費和利潤分成金額。

臨時任務和持續學習

 執行管理階層分配的特殊策略項目、市場分析和其他任務。

 透過持續培訓，了解最新的產業趨勢。

福利待遇

• 醫療保險
• 牙科保險

Education: Marketing, Business or equivalent diploma/degree/graduate degree

Experience: Fresh graduates are encouraged to apply; 1-2 years of related experience is an advantage.

1.High Commilsiner:RM4000 + commission and bonus

2.Regular Agent:RM2500 +commission and bonus

3.The specific working hours and location can be confirmed through the interview.

4.We can accept fresh graduates.

5.We need Malaysian Chinese, Malaysian locals, and Malaysian Indians.

6.It is divided into three levels with different salaries and commissions, which can be determined during the interview based on your personal circumstances.

7. need to travel to Kuala Lumpur for a business trip or an extended stay.

1.EPF

2.SOCSO

3.EIS

4.annual leave

5.bonus

.....

What we're looking for

• Degree in Food Science, Food Technology, Chemistry, or a related technical discipline
• Minimum 5 years of experience in a quality assurance role, preferably in the food manufacturing industry
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills to work effectively with cross-functional teams
• Knowledge of food safety regulations and quality management systems (e.g. HACCP, ISO 22000)

What you'll be doing

• To supervise the daily operations of the QA laboratory.
• To ensure all QC matters and tests are performed in accordance to the described work instructions
• To verify all QC test records.
• To assist the QA Manager to investigate the root cause of non-conformity in in-coming materials, in-process products and finished products.
• To assist the QA Manager to investigate consumer complaint.
• To assist the QA Manager to carry out research and development work.
• To ensure laboratory equipment are calibrated in accordance to the calibration schedule.
• To assist the QA Manager to evaluate the suitability of raw and packaging material sample from supplier.
• To report any non-conformity in in-comings, in-process products and finished products to QA Manager.
• To participate in internal quality and food safety audits programmes.
• Staying up-to-date with industry regulations and quality standards
• Any other tasks given from time to time by the QA Manager.

1. 2 months contractual bonus
2. Salary increments
3. Medical and Hospitalisation
4. Discounted purchase of company's product.
5. Additional employer's EPF contributions.

About Us

Red Ant Technology Sdn Bhd (www.redant.my) is a bespoke software development company building customized web and mobile solutions for enterprises across Malaysia, Singapore, and the wider Asia-Pacific region. Our enterprise clients include Panasonic, Epson, Prudential, Bosch, and Heineken. Alongside our custom development work, we build and operate our own SaaS products, including Leaf CRM (www.leaf.my), a lead and customer management platform, and ClaimNow (www.claim.my).

Job Summary

We are looking for a driven Business Development Manager to lead growth for Leaf CRM. This is a product-focused sales role where you will run the full sales cycle for Leaf CRM, from identifying and qualifying leads, to delivering product demos, to closing subscriptions and handing customers over for onboarding. The ideal candidate understands how SaaS and CRM products are bought and sold, communicates clearly, and has a track record of meeting sales targets.

What you will do

• Own the Leaf CRM sales pipeline: Research, identify, and qualify prospects across Malaysia and the wider region, and develop targeted strategies to approach and convert them.
• Run structured outreach campaigns: Work with lead providers and prospect lists to drive consistent outbound activity (cold calls, follow-ups, and book qualified demo appointments.)
• Deliver compelling Leaf CRM demos, lead trial conversations, prepare proposals and contracts, and close monthly and annual subscriptions.
• Develop deep product knowledge to effectively map Leaf CRM features to each prospect's sales and workflow needs
• Build and maintain strong, long-lasting customer relationships to drive retention, expansion, and referrals.
• Identify and establish strategic partnerships and reseller channels that extend Leaf CRM's reach.
• Work closely with marketing, product, and customer support teams to ensure smooth onboarding handoffs and feed market insights back into the product roadmap.
• Represent Leaf CRM at industry events, conferences, and networking sessions to build the brand and generate leads.
• Maintain accurate CRM records and prepare regular reports on pipeline, sales performance, and market trends.

What you will need

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in business development or sales, preferably selling SaaS, CRM, or other technology products.
• Familiarity with how CRM and lead management tools support sales and marketing teams, and an understanding of the software and enterprise solutions landscape.
• A track record of meeting or exceeding sales targets.
• Strong English command
• Excellent communication, negotiation, and presentation skills, with confidence demoing software to decision makers.
• Proven ability to build and maintain client relationships.
• Strong analytical and strategic thinking skills.

Perks & Benefits

• Entitled to Commission
• Clinical & Dental Reimbursement
• Annual Leave: 14 days

關於我們

Red Ant Technology Sdn Bhd (www.redant.my) 是一家客製化軟體開發公司，致力於為馬來西亞、新加坡以及更廣泛的亞太地區的企業打造客製化的網路和行動解決方案。我們的企業客戶包括松下、愛普生、保誠、博世和喜力。除了客製化開發業務外，我們還建立並經營自己的 SaaS 產品，包括 Leaf CRM (www.leaf.my)（一個線索和客戶管理平台）以及 ClaimNow (www.claim.my)。

職位概述

我們正在尋找一位積極進取的業務拓展經理，負責Leaf CRM的業務成長。這是一個以產品為中心的銷售職位，您將負責Leaf CRM的完整銷售流程，包括識別和篩選潛在客戶、進行產品演示、完成訂閱以及將客戶移交給後續團隊進行入職培訓。理想的候選人應了解SaaS和CRM產品的買賣模式，溝通能力強，並擁有達成銷售目標的良好記錄。

你將做什麼

• 掌控 Leaf CRM 銷售管道：研究、識別和篩選馬來西亞及週邊地區的潛在客戶，並制定有針對性的策略來接觸和轉換他們。
• 進行有組織的推廣活動：與線索提供者和潛在客戶名單合作，持續進行外呼活動（陌生拜訪、跟進和預約合格的演示）。
• 提供引人入勝的 Leaf CRM 演示，主導試用洽談，準備提案和合同，並完成月度和年度訂閱。
• 深入了解產品知識，以便有效地將 Leaf CRM 功能與每個潛在客戶的銷售和工作流程需求相匹配。
• 建立並維護牢固、持久的客戶關係，以促進客戶留存、業務拓展和客戶推薦。
• 識別並建立策略合作夥伴關係和經銷商管道，以擴大 Leaf CRM 的覆蓋範圍。
• 與行銷、產品和客戶支援團隊緊密合作，確保順利完成新用戶導入交接，並將市場洞察回饋到產品路線圖中。
• 代表 Leaf CRM 參加行業活動、會議和交流活動，以建立品牌並產生潛在客戶。
• 維護準確的客戶關係管理記錄，並定期編制有關銷售管道、銷售業績和市場趨勢的報告。

你需要準備什麼

• 擁有工商管理、行銷或相關領域的學士學位。
• 至少 2 年業務拓展或銷售經驗，最好是銷售 SaaS、CRM 或其他科技產品。
• 熟悉 CRM 和線索管理工具如何支援銷售和行銷團隊，並了解軟體和企業解決方案領域。
• 過往業績證明其能夠達到或超過銷售目標。
• 英語流利
• 具備出色的溝通、談判和簡報技巧，能夠自信地向決策者演示軟體。
• 具備建立和維護客戶關係的成熟能力。
• 較強的分析和策略思考能力。

福利待遇

• 有權獲得佣金
• 臨床和牙科報銷
• 年假：14天

Branch Manager – Join Our Growing Team!

Are you a dynamic leader with strong business development and team management skills? We are looking for an experienced Branch Manager to drive business growth, lead a high-performing team, and strengthen our market presence.

Key Responsibilities

• Lead and oversee the branch's daily operations, including sales, marketing, technical support, and administration, ensuring smooth and efficient business performance.
• Drive sales growth by identifying new business opportunities and implementing effective sales and marketing strategies.
• Build, develop, and maintain strong relationships with customers, consultants, developers, dealers, government agencies, and M&E contractors.
• Actively promote the company's products and solutions to key industry stakeholders and decision-makers.
• Manage customer enquiries professionally and prepare accurate and competitive sales quotations.
• Monitor branch performance, sales targets, and profitability while ensuring excellent customer service.
• Lead, motivate, and develop branch staff to achieve individual and team objectives.
• Ensure compliance with company policies, procedures, and operational standards.

Why Join Us?

• Attractive remuneration package with performance incentives.
• Career advancement opportunities within a growing organization.
• Dynamic and supportive working environment.
• Opportunity to work with leading products and industry professionals.

Requirement

• Bachelor's Degree / Diploma / Advanced Diploma in Mechanical or Electrical Engineering, with knowledge in air conditioning.
• Preferably working experience in the air conditioning industry.
• With at least 2 - 3 years working experience in same role.
• Good command of English and Bahasa Malaysia.
• Good interpersonal and communication skills at all levels.
• Highly motivated, result-oriented, dynamic team player, self-driven, willing to work under pressure, and with high integrity.

Perks & Benefits

• Commission and bonus
• Allowance (Car, transportation, etc.)
• Medical insurance

分行經理 – 加入我們不斷成長的團隊！

您是否是一位充滿活力、擁有卓越業務拓展和團隊管理能力的領導者？我們正在尋找一位經驗豐富的分行經理，以推動業務成長、領導高效團隊並鞏固我們的市場地位。

主要職責

• 領導和監督分公司的日常運營，包括銷售、行銷、技術支援和行政管理，確保業務順利有效率地開展。
• 透過發現新的商機並實施有效的銷售和行銷策略來推動銷售成長。
• 與客戶、顧問、開發商、經銷商、政府機構和機電承包商建立、發展和維護牢固的關係。
• 積極向關鍵產業利害關係人和決策者推廣公司的產品和解決方案。
• 專業地處理客戶諮詢，並準備準確且有競爭力的銷售報價。
• 監控分行業績、銷售目標和獲利能力，同時確保提供優質的客戶服務。
• 領導、激勵和培養分公司員工，以實現個人和團隊目標。
• 確保遵守公司政策、程序和操作標準。

為什麼要加入我們？

• 具競爭力的薪酬方案，並設有績效獎金。
• 在不斷發展的公司中獲得職業晉昇機會。
• 充滿活力且互助的工作環境。
• 有機會與領先的產品和行業專家合作。

福利待遇

• 佣金和獎金
• 津貼（汽車、交通等）
• 醫療保險

教育背景：行銷、商業或同等學歷/學位/研究生學位

經驗：歡迎應屆畢業生申請；有1-2年相關工作經驗者優先考慮。

1. 高額佣金：RM4000 + 佣金及獎金

2. 普通代理：RM2500 + 佣金和獎金

3.具體工作時間、地點可透過面試確認。

4.我們可以接受應屆畢業生。

5.我們需要馬來西亞華人、馬來西亞本地人和馬來西亞印度人。

6.該職位分為三個級別，薪資和佣金各不相同，具體情況可在面試中根據您的個人情況確定。

7. 需前往吉隆坡出差或長期居住。

1.EPF

2.社會保險機構

3.環境影響評價

4.年假

5.獎勵

.....

我們正在尋找什麼

• 食品科學、食品技術、化學或相關技術學科的學位
• 至少5年品質保證工作經驗，食品製造業經驗者優先。
• 具備較強的分析和解決問題的能力，注重細節。
• 具備優秀的溝通和人際交往能力，能夠與跨職能團隊高效合作。
• 了解食品安全法規和品質管理系統（例如 HACCP、ISO 22000）

你將要做什麼

• 負責監督品質保證實驗室的日常運作。
• 為確保所有品質控制事項和測試均按照所述工作指導書執行。
• 核實所有品質控制測試記錄。
• 協助品質保證經理調查來料、半成品和成品不合格的根本原因。
• 協助品質保證經理調查消費者投訴。
• 協助品質保證經理進行研發工作。
• 確保實驗室設備按照校準計畫進行校準。
• 協助品質保證經理評估供應商提供的原料和包裝材料樣品的適用性。
• 向品質保證經理報告來料、半成品和成品中的任何不合格情況。
• 參與內部品質和食品安全審核計劃。
• 隨時了解行業法規和品質標準
• 品質保證經理不時分配的其他任務。

1. 2個月合約獎金
2. 薪資成長
3. 醫療和住院
4. 以折扣價購買公司產品。
5. 雇主額外繳交的公積金。

 Finance manager's job description includes overseeing an organization's financial health, which involves creating and managing budgets, conducting financial analysis, preparing financial reports, and developing strategies for long-term financial benefit and growth. Key responsibilities also include ensuring regulatory compliance, managing financial risks and overseeing a finance department's operations. 

Job Responsibilities:

• Oversee the company's financial operations, accounting, and administrative functions.
• Prepare monthly, quarterly, and annual financial reports and management accounts.
• Manage budgeting, forecasting, cash flow, and financial planning activities.
• Ensure compliance with tax regulations, statutory requirements, and company policies.
• Coordinate audits and liaise with external auditors, bankers, and government authorities.
• Monitor accounts payable, accounts receivable, and general ledger activities.
• Develop and improve administrative procedures and internal controls.
• Supervise administrative staff and support overall business operations.
• Assist management in financial analysis and strategic decision-making.
• Maintain accurate financial and administrative records.

Job Requirements:

* Bachelor's Degree in Accounting, Finance, or related field.

* Professional qualification (ACCA, CPA, CIMA, or equivalent) preferred.

* Minimum 5 years of experience in finance and accounting, with managerial experience preferred.

* Strong knowledge of financial reporting, budgeting, cash flow management, and taxation.

* Experience in trading businesses is an advantage.

* Proficient in accounting software and Microsoft Excel.

* Strong analytical, leadership, and communication skills.

* Ability to ensure compliance with statutory, tax, and audit requirements.

* High level of integrity, accuracy, and attention to detail.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

財務經理的職責包括監督組織的財務狀況，具體涉及製定和管理預算、進行財務分析、編制財務報告以及製定長期財務收益和成長策略。其主要職責還包括確保合規性、管理財務風險以及監督財務部門的運作。

工作職責：

• 負責公司的財務營運、會計和行政職能。
• 編制月度、季度和年度財務報告和管理帳目。
• 管理預算、預測、現金流和財務規劃活動。
• 確保遵守稅務法規、法律要求和公司政策。
• 協調審計工作，並與外部審計師、銀行家和政府部門聯絡。
• 監控應付帳款、應收帳款和總帳活動。
• 制定和改進行政程序和內部控制措施。
• 監督行政人員並支援整體業務運作。
• 協助管理階層進行財務分析和策略決策。
• 保持準確的財務和行政記錄。

職位要求：

* 會計、金融或相關領域的學士學位。

* 具備專業資格（ACCA、CPA、CIMA 或同等資格）者優先考慮。

* 至少5年財務會計工作經驗，有管理經驗者優先。

* 具備紮實的財務報告、預算編制、現金流量管理和稅務知識。

* 有貿易業務經驗者優先考慮。

精通會計軟體和微軟Excel。

* 具備較強的分析能力、領導能力及溝通能力。

* 能夠確保遵守法律、稅務和審計要求。

高度誠信、準確、注重細節。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Your responsibilities as Assistant Manager, Human Resources will include but not limited to:

Payroll Administration

• Manage end-to-end payroll processing and administration.
• Perform checks for multi-payroll runs, to ensure proper compliance and accuracy in payroll processing.
• Conduct reconciliation of salary, wages and bonuses information to ensure the accuracy of monthly payroll payment.
• Stay updated on relevant legislation, regulations, and trends related to compensation and benefits, and ensure compliance with all legal requirements.
• Maintain accurate employee payroll records in HR systems.

Benefits Management & Administration

• Manage employee benefits programs including insurance, welfare claims, and other welfare initiatives.
• Liaise with service providers for renewals, claims, and policy updates.
• Monitor benefits utilization and recommend improvements where necessary.

Compensation Management

• Assist in the development, review, and implementation of salary structures, grading systems, and compensation frameworks.
• Support annual salary review, promotion and bonus exercises, including data validation and budget tracking and control.
• Conduct market benchmarking and salary surveys to ensure competitiveness.
• Ensure proper documentation and audit trail for all compensation-related decisions

Data Analysis & Reporting

• Assist in annual budget preparation and forecast.
• Prepare reports on compensation trends, headcount costs, incentive effectiveness, and benefits utilization.
• Analyze HR data to support management decision-making.
• Ensure data accuracy and confidentiality in line with PDPA requirements.

Recruitment

• Manage recruitment processes for managerial positions.
• Manage employee master data update in HRIS for managerial positions.

Policies & Governance

• Assist in the development and review of HR policies relating to compensation and benefits.
• Ensure all compensation and benefits practices are audit-compliant and aligned with internal governance standard and business objectives.

Employee Communication

• Respond to employee queries related to payroll and benefits matters.
• Prepare employee communication on compensation and benefits related matters.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Others

• Any other legal assignments requested by the Management from time to time.

Get to Know the Team

The Marketplace team works with Mobility teams across Southeast Asia to manage driver supply, consumer pricing, and marketplace strategy. You'll dig into data, surface insights, and build solutions that move the needle on business outcomes. The team owns marketplace products and keeps the marketplace healthy and performing well. You'll join a regional setup with primary focus in Malaysia — you'll work with local leadership while stay connected to the broader regional agenda.

Get to Know the Role

You'll own the health and strategic direction of the Malaysia Mobility Marketplace — combining data-driven thinking with business strategy to drive real impact on the ground.

You'll be the go-to person for the Malaysia mobility marketplace, leading the local team while also representing Malaysia in regional conversations.

You will report to our Head of Mobility Marketplace, and you will be based onsite at our Grab Malaysia office.

Key ownership areas include:

• Defining and driving the country strategy for driver-partner supply health, productivity, quality, and retention
• Owning consumer pricing frameworks to grow the business sustainably and profitably
• Leading country-level strategic projects focused on service quality and platform reliability
• Representing the Malaysia mobility marketplace team in both local and regional discussions
• Developing and mentoring the rest of the Malaysia mobility marketplace team

The Critical Tasks You Will Perform

• Define and own the strategic vision for consumer pricing and marketplace mechanics for GrabCar in Malaysia, keeping it aligned with growth targets and profitability goals
• Design and iterate on driver-partner engagement models and incentive structures to drive healthy acquisition, retention, and cost efficiency
• Lead initiatives to improve platform reliability and ride experience, working with cross-functional teams to make things better for both passengers and drivers
• Collaborate with Product and Data Science teams on mobility-related features and algorithms (e.g., dynamic pricing, ride matching, surge) to improve marketplace performance
• Be a thought partner to regional Product teams, helping shape the product roadmap based on what the Malaysia market actually needs
• Monitor marketplace metrics, investigate anomalies, and translate data into clear, actionable recommendations for senior stakeholders
• Run end-to-end experiments — from design and rollout to analysis — to test and validate new ideas
• Manage, develop, and mentor your team, helping them grow both analytically and strategically

Role Purpose 

The Head of Key User Management leads and grows the Key User business with corporate, industrial, and professional customers who rely on productivity, safety, and total cost of ownership improvements. 
This role owns the strategy, performance, and team driving solution-based selling across industries such as Industrial Assembly, Manufacturing, Construction, and Metal Working, positioning the company as a long-term productivity partner rather than a tools supplier. 

Key Responsibilities 

Business execution 

• Responsibility for the Key User business, including revenue growth, margin, and customer pipeline 

• Lead penetration into manufacturing and assembly line environments and build a strong industry-focused growth roadmap 

• Drive major project conversions, on-site demonstrations, and application selling 

• Drive solution selling combining tools, accessories, services, and application know-how 

• Collaborate closely with marketing, product management, and regional teams 

Business development  

• Define and execute the country Key User strategy aligned with regional priorities 

• Acquire, develop, and retain strategic corporate and industrial Key User accounts 

• Establish long-term partnerships, framework agreements, and project-based collaborations 

• Lead competitive take-away strategies and industry-focused initiatives 

Team Leadership 

• Lead, coach, and develop a high-performing Key User team 

• Create accountability and implement disciplined sales call cycles and pipeline management 

• Foster a strong hunting, opportunity-driven sales culture 

We Are

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

Job Description:

YouBiz is revolutionizing the way small and medium-sized businesses manage their operations and finance. Our cutting-edge platform streamlines everything from expense management to remittance, empowering entrepreneurs to focus on what they do best. With YouBiz, businesses can increase efficiency, reduce costs, and drive growth—all from a single, user-friendly interface.

YouBiz is rapidly becoming a leader in the SMB space, with thousands of customers experiencing increased productivity and profitability since joining our platform. Our team, composed of experts from top tech and financial companies, is passionate about delivering innovative solutions that meet the evolving needs of modern businesses.

You Will:

• Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume.
• Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business.
• Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers.
• Provide customer feedback and valuable insights that shape YouBiz’s product roadmap and enhance the customer experience.

You Are:

• 2 to 4 years of account management or support experience in a B2B environment.
• Strong verbal and written communication skills, with the ability to build rapport with clients.
• Proactive approach to identifying customer needs and growth opportunities across diverse accounts.
• Thrive in a fast-paced, evolving environment. Self-starter with a proactive approach to identifying and addressing challenges.

Talent Acquisition 

• Support management in workforce planning and organisational changes, ensuring proper communication and compliance with applicable requirements.
• Oversee and support end-to-end recruitment activities, including manpower planning, candidate sourcing, selection, and hiring processes.
• Manage onboarding processes to ensure all required documentation is completed accurately and within stipulated timelines.
• Continuously review and enhance recruitment and onboarding practices to align with organisational standards and best HR practices.
• Support the execution of probation and confirmation review processes in accordance with company guidelines.
• Monitor labour market trends and recommend suitable sourcing channels to meet evolving hiring needs.
• Coordinate and participate in employer branding initiatives and recruitment-related events.

HR Data & Administration

• Review and update employment contracts, offer letters, and related HR documentation to ensure compliance with applicable laws and internal policies.
• Assist in maintaining and monitoring records relating to statutory and labour law compliance.
• Oversee payroll-related data inputs, ensuring accuracy and timeliness for new hires, terminations, and employee data changes in the HRIS.
• Ensure accurate and up-to-date payroll inputs, including employee details and attendance records.
• Perform periodic reconciliations to ensure consistency and accuracy across payroll systems and Group HR databases.
• Ensure adherence to data confidentiality standards and compliance with data protection regulations

Industrial Relations

• Provide guidance on employment-related matters and resolve issues in accordance with company policies and legal requirements.
• Lead investigations and disciplinary processes independently, including recommending outcomes in line with company policies and legal considerations.
• Support the preparation of documentation and coordination for domestic inquiries or disciplinary hearings, where required.
• Liaise with external parties, including labour authorities, legal advisors, or relevant government bodies, on employment-related matters as necessary.
• Assist in monitoring and mitigating employee relations risks by identifying potential issues early and recommending appropriate actions.
• Provide advisory support to line managers on handling employee misconduct, performance issues, and workplace conflicts in a consistent and compliant manner.

Employee Relations

• Monitor employee feedback, engagement outcomes, and workplace trends, and provide recommendations to management for improvement.
• Promote a positive employee value proposition by supporting initiatives that enhance employee experience and workplace culture.
• Support audits, due diligence, or internal reviews relating to HR practices, policies, and employee management processes.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Encourage a culture of accountability, collaboration, and service orientation within the HR team.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Annual performance Review

• Coordinate and administer the annual performance review cycle, ensuring compliance with timelines, guidelines, and approval processes.
• Maintain and update performance review templates, forms, and evaluation frameworks.
• Consolidate performance ratings and analyse trends to support management decision-making.

Others

• Ensure alignment between HR practices and overall business objectives to support organisational effectiveness.
• Assist in developing and implementing HR policies, procedures, and frameworks to strengthen employer governance and consistency.
• Support continuous improvement initiatives within HR processes, including system enhancements and process optimisation.
• Prepare HR-related reports and provide insights to support management decision-making.
• Oversee end-to-end management of foreign workers, including recruitment, coordination, onboarding, and repatriation processes. Ensure compliance with all applicable statutory and regulatory requirements (e.g., immigration, labour laws, levy payments, and permit renewals).

• Responsible in developing and reviewing the annual compensation review process which include job evaluation, salary and benefits market competitiveness benchmarking, merit increase recommendations and all other policies and guidelines related to total compensation and benefits.
• Active involvement and lead in the role out of country or worldwide compensation programs or deployment of Corporate Rewarding/Compensation strategies.
• Collaborate with internal stakeholders such as HR Business partners and Location HR, Business division leader, Senior management in designing and implementing the annual compensation and benefits plan that aligned with business objectives.
• Conduct robust market research and analysis to benchmark compensation levels, benefits, and incentive structures against industry standards and competitors for local and international compensation schemes.
• Monitor market trends and legislative changes related to compensation and benefits, providing recommendations and guidance, and ensuring compliance with local and global regulations.
• Exchange with external networking groups and rewards consultants to keep abreast of latest compensation practices and trends.
• Drive the communication, competencies and knowledge management of compensation and benefits program and its applications, ensuring users have a clear understanding of the total rewards offerings available to them.

We Are:

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

You will:

• Own and shape YouTrip’s brand and content strategy, ensuring our brand narrative, messaging, tone of voice, and storytelling are consistent, compelling, and relevant to consumers.
• Lead the full content ecosystem across key owned and organic channels, including social media, website, blogs, EDM newsletters, in-app content, product education, and campaign content.
• Develop and manage the content roadmap, translating business priorities, campaign plans, product features, travel moments, and cultural trends into engaging content that builds awareness, trust, engagement, and conversion.
• Drive YouTrip’s social media strategy and day-to-day content planning, including platform strategy, content pillars, publishing calendar, caption writing, content ideation, community-facing content, and campaign amplification.
• Lead website and blog content planning, including SEO-led articles, product explainers, travel guides, educational content, and evergreen content that strengthens YouTrip’s visibility and authority.
• Plan and execute EDM and in-app campaign content in collaboration with product teams, ensuring newsletters, campaign announcements, and promotional messages are clear, engaging, and conversion-focused.
• Support integrated marketing campaigns by developing campaign narratives, content angles, messaging frameworks, creative briefs, and channel-specific content adaptations across social, website, EDM, in-app, PR, partnerships, and paid channels.
• Guide creative and content production by working closely with designers, videographers, creators, agencies, and internal stakeholders to deliver high-quality assets that meet brand standards, campaign objectives, and channel requirements.
• Collaborate closely with cross-functional team members including Product, Data, Customer Support, and regional teams to ensure content and brand initiatives are aligned, well-executed, and performance-informed.
• Measure and report on brand and content performance, including social engagement, content reach, website/blog traffic, EDM performance, campaign content effectiveness, and audience insights to guide ongoing optimisation.

You are:

• A Content Aficionado: the social and digital space is your playground. You stay ahead of trends, understand what drives engagement, and know how to turn insights into thumb-stopping content that resonates with consumers.

• Brand-First in Your Thinking: you understand how to build a brand from the ground up and can translate strategy into consistent messaging, narratives, and creative storytelling across all channels.
• A Strong Storyteller: you know how to simplify complex product propositions into clear, engaging, and consumer-friendly content across social, web, blog, EDM, in-app, and campaign formats.
• Socially & Culturally Fluent: you understand internet culture, consumer behaviour, travel trends, social platforms, and content formats, and can spot relevant moments for the brand to participate in.
• SEO & Content-Led: you understand the value of evergreen content, search intent, keyword-led planning, product education, and long-form content in building organic discovery and trust.

• Technically Savvy: you are comfortable with marketing tools, content management systems, social media platforms, analytics dashboards, AI tools, and CRM/email platforms, and can use data to guide content and campaign decisions.
• A Natural Campaign Storyteller: you can support integrated campaigns by developing the right messaging, content angles, creative direction, and channel adaptations across social, EDM, blog, in-app, paid, PR, and partnership touchpoints.
• An Excellent Multi-Tasker: you thrive in a fast-moving environment. You can manage multiple content workstreams, campaign deadlines, stakeholders, and approvals without losing sight of quality.
• A Fearless Self-Starter: you take ownership, suggest bold ideas, and execute with confidence. You are comfortable getting hands-on with writing, briefing, coordinating, editing, reviewing, and troubleshooting when needed.
• Strategic Yet Practical: you can zoom out to see the bigger brand and content direction, while still being tactical enough to execute, optimise, and solve day-to-day content and campaign challenges.

Get to Know the Team

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.

We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to Know the Role

As part of Regional GrabAds SMB Strategy & Planning team, you will support various regional business development initiatives and co-create strategic business plans to drive self-serve ads growth. Promote and deliver self-serve advertising services to Grab's ecosystem participants. You'll work cross-functionally with leaders from GrabAds, Product, Marketing, Food & CE and relevant stakeholders to identify compelling advertising solutions for broad merchants adoption.

An ideal candidate will embody a strategic business mindset, analytical. Enjoy exploring ideas with internal function stakeholders. Understanding business levers and how to piece critical drivers together to grow business. The candidate will also enjoy challenging the status quo, chasing results, diving deep into troubleshooting and working with their peers to share solutions and raise the bar for the entire team. We hope this sounds like you and you are excited about this opportunity!

The Critical Tasks You Will Perform

• Strategic Persuasion: Co-create and execute strategies and special projects to grow business potential via cross-functional and country enablement.
• Performance Tracking: Oversee performance tracking, analysis, and reporting to ensure the financial health of business operations. Identify opportunities and escalate issues in collaboration with the data analytics team.
• Market Intelligence: Conduct industry and trend analysis to identify opportunities for innovation and differentiation.
• Business Insights: Consolidate and synthesize critical business insights for opportunities, learnings, and provide direction for business decision-making.
• Leadership Alignment: Manage business review cadences and executive updates for leadership alignment.
• AI & Process Innovation: Champion an AI learner/builder mindset by proactively identifying opportunities to leverage AI tools to identify business opportunities, automate workflows, build lightweight solutions, and drive operational efficiency.

Get to Know the Role

This is a unique opportunity to help shape a high‐growth company operating in a fast‐paced and dynamic global industry.

As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.

You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.

You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.

You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role, based in either Malaysia or Indonesia.

The Critical Tasks You Will Perform

• Contribute to shaping Grab's corporate brand and equity story
• Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
• Manage thought leadership programmes for Grab executives
• Build and maintain strong regional media relationships
• Handle issues management
• Oversee the review process for external communications and create multi-format content development for owned channels
• Track PR outcomes according to budget and business requirements

Lead and grow IKEA Klang Valley as a strong and relevant market for the many people by driving commercial growth, operational excellence, people development and an inspiring customer experience across all customer meeting points.
The Store Manager plays a key role in strengthening the totality of the market through close collaboration across functions, leading with IKEA values, and creating sustainable long-term business growth.

Purpose of Job:

I am overall responsible for developing IKEA in the local store market, where the IKEA Store is one of my means to do this – it is not just about running and operating the IKEA Store. I build, lead and develop IKEA and The IKEA store in my local market in accordance with the IKEA vision, IKEA business idea and the IKEA Human Resources Idea to secure the short, medium and long­term growth, and profitability of our business. I do this by leading and inspiring my team to create and implement a store business plan that combines our national priorities with the local needs, thereby communicating a coherent and consistent message to our customers and local market consumers. My aim is to:

• grow our market share by making my IKEA store more accessible to the many people and encouraging existing customers to shop more frequently over time and new consumers to become regular customers. An excellent shopping experience is always top of mind.
• secure a competent and highly performing team and to attract develop and inspire our co-workers in order to position the IKEA retailer as the best employer in our local market.

Assignment:

Consumers/Customers

• I broaden our customer base, by positioning the IKEA retailer as the leader in life at home in my local market. I do this through securing a consistent implementation of the IKEA Concept and showing the depth and breadth of the IKEA range through relevant, affordable, functional, inspiring and sustainable home furnishing solutions.
• I take the IKEA national business plan and ensure our store plan is aligned to this while meeting our local consumer needs. Our aim is to communicate a consistent message to our consumers and sell the benefits and uniqueness of the IKEA idea, attracting consumers to our stores, and supporting the conversion of visitors into loyal, long-term IKEA customers.
• I ensure we actively work towards fulfilling the four tasks of the IKEA store: o to act as a highly efficient, and staffed, sales mechanism

o to show home furnishing solutions full of inspiring home furnishing ideas

o to serve as a well-qualified home furnishing specialist

o to provide a day out for the whole family.

• I regularly walk the store at different times of day and take the opportunity to actively engage with our customers and co-workers, I use the insights I gain from this to work with my team to help improve the shopping experience for our customers.
• I actively promote our social and environmental commitment in the local market and work with my team and our customers to understand how, together, we can contribute to sustainability.
• I work with my management team to ensure our stores are always safe, secure and healthy environments for visitors and co-workers.
• I am the IKEA spokesperson in my local market. It is my responsibility to ensure that our external communication reflects the IKEA vision and values.

Commercial

I lead, manage and inspire my team to grow our business with sustained long-term profitability. I do this by:

• working with my management team to ensure we identify and capitalise on business opportunities in our local market in order to grow our market share. I do this in line with our commitment to creating a sustainable life at home and being a good neighbour.
• securing the co-ordination of the store business plan process. I lead and inspire my team to work together to ensure that the store is steered towards common IKEA directions and objectives and that we identify and capture local potentials and opportunities. I secure the implementation of this plan and lead the follow-up and analysis of results. We use these insights to influence and guide our future plans.
• understanding our local market demographics, the economy, our competitors, consumers’ living situations and shopping behaviours. I use this knowledge to adapt costs and resources in order to meet our agreed financial goals, while growing our long-term profitability.
• working with my team and the country retail manager to evaluate our performance, in order to constantly improve our operational efficiency, which will benefit our customers and our business. I use benchmarking and best practice to achieve this.
• working with my team and my country retail manager to secure the effective implementation of tools, working methods and proven solutions and following up on these in order to maximise their impact and benefit.
• securing that we invest in projects that give a good return on investment. I do this by working with the country retail manager and my service office colleagues. We analyse the benefits and costs of proposed investments to ensure we effectively prioritise our investment plans in line with country priorities.
• ensuring we comply with our local and national legislative obligations.

People

• I am the leader of the IKEA HR direction in IKV stores. My responsibility is to create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.
• I ensure that we focus on effective recruitment, competence development and job knowledge so that as a store we have well-informed, commercially focused co-workers who can support the retail processes.
• I provide an inspiring and motivating direction for my team and engage them fully in the tasks of becoming leaders in life at home and generating sales growth.
• I am committed to the development of my team and together we create their individual personal development plans to reflect their business and personal development needs. I support them in achieving these goals.
• I delegate responsibility to my team members to help them grow and develop, according to their individual ability and experience.
• I create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues.
• I actively lead and ensure that I have in place a living succession plan.
• I set clear goals and expectations, and make time to follow these up with my team.
• I reward good performance and take action to improve poor performance.
• I encourage my managers to work as a team and network between stores in order to share good examples and successes.
• I actively work to encourage clear communication and co-operation between my managers and their matrix partners at the Service Office in order to share good examples that will support our overall store development.
• I am responsible for my own development and look to my manager and my matrix for support in improving my competence.

Financial

• I ensure our store business plan supports the country business plan and focuses on our global commercial priorities.
• I set key performance indicators (KPIs) for my team based on the achievement of our country goals in the team’s specialist areas.
• I constantly monitor our performance against IKEA objectives and agreed goals. I adapt and take action accordingly to achieve them.
• I evaluate the return on investment of any store initiatives to ensure value for money and the achievement of our stated objectives.
• I ensure all store initiatives grow our business and support the sustaining of long-term profitability.
• I control costs by working in a lean, simple and cost-conscious way using good examples and encouraging my team and my colleagues to discover even more effective ways of working.
• I secure that purchasing is made according to the principles defined in the Purchase Policy:

• Operational participation in procurement projects
• Compliance of Retail Purchase Toolkit (if applicable), IWAY and signed agreements

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.