Total 43 job vacancies in Malaysia

專案規劃與協調：

*制定和管理詳細的專案進度計劃，確保按時完成里程碑。

*與建築師、工程師、承包商和客戶合作，確定專案範圍、目標和交付成果。

*審核專案藍圖、圖面和規範，確保所有工作均依要求標準執行。

*識別專案風險並制定緩解策略。

預算和成本管理：

*編制和管理專案預算，包括成本追蹤和報告。

*透過管理變更訂單和處理任何成本超支，確保所有成本都控制在既定預算範圍內。

*負責合約談判及材料及服務採購管理。

團隊管理：

*領導和監督施工團隊、分包商和供應商。

*定期召開團隊會議，討論專案進度，解決問題，並確保與專案目標保持一致。

*監控和管理績效、生產力和資源分配，以確保專案按時完成。

品質控制與合規性：

*確保所有施工活動均符合安全法規、品質標準和法律要求。

*定期進行現場檢查，以監控施工進度和品質。

*確保遵守所有地方、州和聯邦法規以及行業標準和規範。

風險管理與問題解決：

*主動識別專案潛在風險並制定應急計劃。

*及時有效地處理和解決現場出現的任何問題、延誤或衝突。

*根據需要調解承包商、分包商和客戶之間的糾紛，以解決爭議。

* 建築管理、土木工程、建築或相關領域的學士學位。

*願意搬遷

福利待遇

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 定期團隊活動
• 個人休假
• 開放文化
• 個人發展機會

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

• Develop individual and team sales action plans in line with overall business strategies to achieve targeted revenue growth.
• Create comprehensive sales plans to capture new market opportunities and materialize current sales leads.
• Identify, research, plan, and engage potential clients to establish new business relationships.
• Anticipate, identify, and understand client pain points and needs, converting them into actionable sales opportunities.
• Maintain strong client relationships through regular engagement and customized solutions.
• Maintain and nurture positive relationships with current and potential clients through regular communication and tailored solutions.
• Track market trends, emerging technologies, and competitor activities to refine strategies and maintain a competitive edge.
• Stay updated on all SGS services to ensure comprehensive solutions are offered, maximizing cross-selling opportunities.
• Liaise with technical and operations teams to ensure smooth and effective execution of business opportunities.
• Recruit, train, and mentor the sales team to meet high standards of performance and professionalism.
• Foster a collaborative work environment to drive team success.
• Responsible for sales planning, budgeting, and forecasting.
• Prepare a monthly sales performance reports on sales activities.
• Be abreast of SGS new products and services and propose to clients as appropriate.
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior.

• To handle daily sample receiving, registration, sorting & after sales service with client
• Assist walk in client and incoming call regarding on lab test enquiry including to provide quotation to client
• Communicate with client on the sample submission & any related issue.
• Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
• Direct liase with SGS affiliate for subcon job at oversea.
• Handle any assigned task by superior.

We are seeking an experienced Operational Technology (OT) & Cybersecurity Manager to lead the growth and delivery of cybersecurity advisory, assurance, certification, and compliance services across the Asia Pacific region.

The successful candidate will play a key role in developing market-facing solutions, driving commercial growth, managing strategic customer relationships, and supporting the delivery of OT cybersecurity projects for industrial and critical infrastructure sectors. This role requires a blend of technical expertise, business development capability, stakeholder management, and leadership experience.

• Drive the growth and expansion of OT cybersecurity services across the APAC region.
• Develop and execute go-to-market strategies for cybersecurity advisory, assessment, certification, and assurance services.
• Identify and develop new business opportunities within key industries including oil & gas, energy, utilities, manufacturing, transportation, and critical infrastructure.
• Build and manage strategic customer relationships and support consultative sales engagements.
• Lead proposal preparation, bid management, contract negotiations, and customer presentations.
• Provide technical leadership for OT cybersecurity assessments, advisory projects, certification readiness reviews, and compliance programs.
• Advise clients on cybersecurity frameworks, standards, regulations, and industry best practices.
• Support clients in cybersecurity risk assessments, gap assessments, governance programs, and regulatory compliance initiatives.
• Develop scalable service offerings, methodologies, delivery frameworks, and market solutions.
• Collaborate with regional and global teams to ensure consistent service delivery and customer satisfaction.
• Support capability development through training, mentoring, competency building, and knowledge sharing.
• Engage with industry bodies, standards committees, and professional networks to strengthen market presence and thought leadership.
• Manage project delivery, operational performance, and business objectives in alignment with regional growth plans.

Crown Equipment Sdn. Bhd. is looking for a dedicated and skilled individual to join our team as a Service Technician in our Workshop. In this hands-on role, you will be responsible for the diagnosis, maintenance, and repair of a variety of forklift, reach truck, pallet truck, other material handling equipment, ensuring reliability and safety for our clients. Our workshop is equipped with state-of-the-art facilities, and you will play a critical role in maintaining the high standards of service that Crown is known for.

Your expertise will be instrumental in troubleshooting technical issues, performing scheduled maintenance, and executing repairs in a timely and efficient manner. You will work closely with our service team and other technicians to enhance customer satisfaction and ensure equipment performance meets industry standards.

We are seeking a proactive individual with a strong technical background and a passion for problem-solving. If you are eager to develop your skills and contribute to a team that values quality, safety, and innovation, Crown Equipment Sdn. Bhd. is the perfect place for you to advance your career.

Responsibilities

• Diagnose and repair mechanical and electrical issues on various types of material handling equipment specifically Forklift.
• Perform scheduled inspections and preventative maintenance to ensure optimal performance.
• Maintain detailed records of service activities and parts used in repairs.
• Collaborate with the workshop team to improve processes and enhance service delivery.
• Stay current with industry standards, safety protocols, and technical advancements.
• Provide exceptional customer service and communicate effectively with clients regarding repairs and maintenance.
• Participate in training programs to enhance technical skills and knowledge of equipment.

• SPM, Diploma or equivalent in Mechanical Engineering, Electrical Engineering, or a related field SKM, etc.
• Proven experience as a forklift / service technician or mechanic in a similar industry.
• Strong mechanical and electrical troubleshooting skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment.
• Good communication skills and committed to work.

Regional Senior Business Development Manager (CSM) is responsible for driving growth of Clinical Supplies Management services across the APAC region. The role focuses on identifying and securing new opportunities with pharmaceutical and biotech companies, particularly in clinical trial supply, comparator sourcing, and global logistics solutions.

This position requires strong understanding of clinical trial operations, supply chain complexity, and regulatory environments, combined with a proven ability to build strategic partnerships and deliver commercial outcomes.

Key Responsibilities :

Business Development & Pipeline Growth

• Drive performance and achievement of assigned business development targets

• Business Development & Pipeline Growth
• Identify and pursue new business opportunities for:

o Clinical trial supply services

o Comparator sourcing and procurement

o Global logistics and distribution solutions

• Build and manage a robust pipeline of pharma and biotech clients across APAC.
• Lead end-to-end sales cycle including prospecting, proposal development, and contract negotiation.
• Liaising with global Business Development team – with respect to the effective evaluation exploitation and implementation of various business opportunities in designated territories.

Strategic Account Management

• Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
• Develop strong relationships with:

o   Clinical operations teams

o   Procurement and sourcing functions

o   CRO partners and sponsors

• Position the organization as a trusted partner for clinical supply solutions.
• Drive account growth through cross-selling and long-term partnerships.
• Compiling and maintaining a database of all agreed target clients.
• Ensure that all queries received from customers which relates to products are handled within reasonable time in accordance with the company’s SOPs
• Monitor trends in:

o   Clinical trial activity across APAC

o   Therapeutic areas (e.g., oncology, rare diseases)

o   Comparator drug demand and supply challenges

Cross Functional Collaboration & Administration

• Work closely with:

o   Supply chain & logistics teams and network partners

o   Quality & compliance

o   Regulatory and QA teams

• Ensure feasibility and operational alignment for all proposals.
• Support seamless transition from sales to execution.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Assist in business development forecasting and infrastructure utilisation.
• Compiling, reconciliation and submission of monthly sales reports related to the position.
• Understand and operate within:

o   GxP requirements (GMP/GDP)

o   Import & export regulations across APAC

 Marketing

• Formulate a marketing and engagement plan to effectively position Clinigen and communicate with prospective clients within the region
• Develop promotional material  and marketing campaigns for responsible service portfolios
• Monitor market research organization data to assess trends, changes and adapt strategies accordingly to counteract competitor activities
• Assist with arranging of regional activities, conferences, speakers, programmes and other promotional events

• Bachelor’s degree in Life Sciences, Pharmacy, or Business (MBA preferred)
• 8–15+ years of experience in:

o   Clinical trial supply

o   Pharma logistics

o   Contract Research Organization (CRO)/Contract Development & Manufacturing Organization (CDMO)/ Comparator Sourcing

• Proven track record in business development or commercial roles within pharma services
• Experience managing multi-country or regional portfolios (APAC preferred)
• Strong understanding of clinical trial supply chain & operations
• Proven track record in Business Development in Clinical Supply Management
• Up to date knowledge of market dynamics
• Good relationship with key customers in the healthcare sector within the region
• Analytical and solution-oriented mindset
• Ability to manage complex, multi-market dynamics
• Strong stakeholder management and influencing skills
• Excellent communication and interpersonal skills

PRIMARY RESPONSIBILITIES 

• Manage and follow up on day-to-day customer enquiries, ensuring timely and accurate response. 
• Coordinate and execute scheduled sampling activities in accordance with SGS SOPs and client requirements. 
• Ensure all activities comply with ISO/IEC 17025, SAMM policies, SGS QA/QC system, and GCSC requirements. 
• Support business growth through effective customer engagement and service delivery. 

SPECIFIC RESPONSIBILITIES – CUSTOMER CARE  

• Responsible for sample handling from sample collection to sample registration  
• Maintain and develop Key Accounts, including building long-term customer relationships. 
• Collaborate with internal teams to ensure smooth service delivery. 
• Identify opportunities to promote SGS services and expand business scope. 
• Monitor KPI compliance for response time and service quality. 

SPECIFIC RESPONSIBILITIES – SAMPLING & FIELD OPERATIONS 

• Conduct food, water, swab, and air sampling in accordance with SGS SOPs. 
• Perform hygiene audits based on specified checklists. 
• Ensure proper sample identification, labeling, and documentation. 
• Submit samples to laboratory within required timelines. 
• Ensure timeliness and accuracy in field execution and reporting. 
• Handle customers professionally during onsite activities. 

In this role you will be part of a Field Service team providing a prompt and effective service to customers within the Water, Power, Petrochemical oil & gas and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

We’re looking for a motivated and dynamic Service Operations Executive / Field Biologist to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Entomology background will be an added advantage
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

As our Warehouse Manager / Assistant Manager, you aren't just "moving boxes." You are the backbone of our service operations. You will ensure our technicians have exactly what they need, when they need it, to keep our customers safe. From layout optimization to leading a high-performing team, you will own the efficiency of our warehouse.

In this role you will be responsible for:

• Operational Excellence: Oversee all receipt, storage, and dispatch activities, ensuring maximum efficiency and compliance with Rentokil’s global standards.
• Inventory Integrity: Achieve zero stock variance. Implement strict FIFO/LIFO principles and manage the "Non-Conformance Report" (NCR) process to maintain quality control.
• Strategic Planning: Optimize space layout to maximize capacity, manage demand forecasting, and initiate stock ordering to prevent stockouts or overstocking.
• Leadership & Coaching: Lead, mentor, and upskill the warehouse team. You will be responsible for fostering a culture of teamwork, safety (SHE), and accountability.
• Cross-Functional Collaboration: Act as the key bridge between Procurement, Service, and Commercial teams to coordinate order fulfilment and resolve supply issues.
• Data & Documentation: Maintain meticulous records for audits and utilize data-driven insights to improve inventory turnover and reduce waste.

The ideal candidate will possess:

• Education: Minimum Diploma in Warehouse/Logistics, Business Management, or a related field.
• Experience: 4–5 years of proven track record in warehouse management.
• Mindset: Analytical, data-driven, and proactive in solving "shortage" issues before they affect operations.
• Leadership: A strong coach who can manage daily activities while maintaining a high-level view of KPIs.
• Tech-Savvy: Proficient in computer systems (WMS/ERP) and inventory software.

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• A strong track record of reducing stock losses and improving accuracy

The main purpose of the Service Administrator is to support Service Manager and wider service team with essential administration tasks whilst ensuring compliance is followed.  The role requires someone with the ability to multitask, work at a fast pace and execute actions with a high degree of accuracy. You will be required to work independently on tasks whilst also forming a key part of the Service Team.

Key Responsibilities and Outcomes:

Supporting service engineers in preparing documents for projects, shutdown activities etc.

Sending requested technical information to customers, locating this on the Rotork Internal Management System and emailing them as appropriate.

To maintain the data management system, which includes sales order registration, order entry and service order and revenue.

Any other duties deemed suitable in support of the department.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

Are you a problem-solver with a passion for people?

We are looking for a motivated and dynamic Customer Relations Executive, you are the voice of Rentokil Initial. You won’t just be answering phones; you’ll be building relationships, ensuring our customers receive world-class pest control and hygiene solutions, and supporting our field teams to deliver excellence.

In this role you will be responsible for:

Work with Customer Relations Manager and team to:

• Manage inquiries from customers through website, email and telephone
• Responsible for customer satisfaction survey programme by making outbound calls to existing Rentokil Initial Customers
• Data entry - key in lead and enquiry details into Rentokil Initial’s customer management system
• Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
• Adhere to standard procedures for enquiries/ leads/ CVC handling
• Adhere to standard script for enquiries/ leads/ CVC handling
• Support in customer loyalty and world class programme

Specific areas of responsibilities:

• Manage web enquiries that are submitted through Rentokil Initial official websites or toll free lines featured in websites
• Handle enquiries or sales leads for Rentokil Initial businesses
• Handle complaints or issues raised by customers or callers through web feedback form, toll free, email or fax
• Perform satisfaction follow up call to re-gain customer’s confident
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services
• Support in customer loyalty and world class programme
• Key in sales leads/enquiries into iCABS Contact Management Module and inform the ‘person in charge’ to follow up and close the ticket
• Follow up with Customer Development Personnel on prospect status
• Prepare weekly and monthly calls, customer feedback and outbound call reports

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care / telemarketing environment
• Customer oriented and KPI results driven
• Possess initiative and the ability to work independently with minimum supervision
• Good communication skills and has the ability to communicate fluently on the phone
• Call center experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Autonomous and thrive on challenges
• Normal working hours
• Permanent employment

Highly Desirable:

• Excellent customer service via phone & negotiation skills
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Good sense of humour and passionate about work and takes pride in what he/she does.

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

• Develop individual and team sales action plans in line with overall business strategies to achieve targeted revenue growth.
• Create comprehensive sales plans to capture new market opportunities and materialize current sales leads.
• Identify, research, plan, and engage potential clients to establish new business relationships.
• Anticipate, identify, and understand client pain points and needs, converting them into actionable sales opportunities.
• Maintain strong client relationships through regular engagement and customized solutions.
• Maintain and nurture positive relationships with current and potential clients through regular communication and tailored solutions.
• Track market trends, emerging technologies, and competitor activities to refine strategies and maintain a competitive edge.
• Stay updated on all SGS services to ensure comprehensive solutions are offered, maximizing cross-selling opportunities.
• Liaise with technical and operations teams to ensure smooth and effective execution of business opportunities.
• Recruit, train, and mentor the sales team to meet high standards of performance and professionalism.
• Foster a collaborative work environment to drive team success.
• Responsible for sales planning, budgeting, and forecasting.
• Prepare a monthly sales performance reports on sales activities.
• Be abreast of SGS new products and services and propose to clients as appropriate.
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior.

In this role you will be part of a Field Service team providing a prompt and effective service to customers within the Water, Power, Petrochemical oil & gas and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

We’re looking for a motivated and dynamic Service Operations Excellent Executive to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

requirements.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Experience in Operations and service industries will be an added advantage.
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen