Total 104 Manager job vacancies

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

• Category Management
  • Provides cross-functional team leadership within assigned category(ies); leads cross-functional category team meetings
• Collaborates with manager and cross-functional peers to create long-term supplier strategies and roadmaps. Engages with internal stakeholders to develop and influence category strategy that aligns with long-term business objectives.
• Co-leads direct procurement supplier selection process with collaboration from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Collaborates with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in collaboration with manager and ensures team goals and objectives are achieved
• Leverages knowledge of commodity trends to propose strategies and educate stakeholders
• Develops and presents category strategy review

• Supplier Performance Management
• Leads supplier scorecarding and supplier business reviews for assigned suppliers
• Proactively collaborates with supply base and procurement team to understand and communicate demand changes and minimize excess inventory or material shortages
• Leads continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with support and guidance of manager

• Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; collaborates with manager and cross-functional peers to drive implementation
• Leads capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

• Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to support Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to support production and/or sales requirements within the business
• Leads identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category(ies)

• Operational Management

• Supports plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing principles to enable 100% material availability and optimization of on-hand inventory levels
• Embraces continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May lead change management/change order implementation for complex projects
• Supports master data integrity for suppliers and parts

Intellect is the global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100 countries and 100+ languages, making mental health support truly accessible across borders and cultures.

Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.

Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes, and transformative care experiences.

We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.

The Role

The Head of Finance / Financial Controller will drive key parts of Intellect’s finance function, reporting directly to the CEO and VP Finance, and partnering closely with executive leaders and external stakeholders.

At this stage of our journey, Intellect is scaling rapidly while strengthening its financial operations, governance, and reporting infrastructure. This role will play a critical part in ensuring strong financial discipline, accurate reporting, effective cash management, and scalable financial processes to support sustainable growth.

We are looking for a hands-on finance leader with strong controllership capabilities who is comfortable operating across both strategic and operational finance responsibilities. The ideal candidate combines attention to detail with commercial awareness, and is equally comfortable managing monthly closes, improving internal controls, supporting budgeting exercises, and helping leadership make informed financial decisions.

This is an opportunity to build and strengthen the finance foundation of one of Asia’s fastest-growing mental health companies operating on a global scale.

Your Responsibilities

Financial Control & Reporting

• Oversee day-to-day finance operations, including accounting, reporting, treasury, tax, and compliance
• Ensure accurate and timely monthly, quarterly, and annual financial reporting
• Establish and maintain strong internal controls, accounting policies, and financial governance processes
• Manage cash flow, working capital, and financial risk monitoring
• Coordinate audits and manage relationships with external auditors, tax advisors, and accounting partners

Financial Planning & Analysis

• Lead budgeting, forecasting, and management reporting processes
• Support leadership with financial analysis, scenario modeling, and performance insights
• Monitor business performance against budgets and identify risks and opportunities
• Improve visibility into operational and financial KPIs across the business

Operational Finance

• Drive efficiency and discipline across G&A spending, procurement, and vendor management
• Partner with department leaders to align budgets with business priorities
• Implement systems, processes, and reporting structures that can scale with company growth
• Support finance transformation and automation initiatives where appropriate

Investor & Corporate Support

• Support preparation of board and investor reporting materials
• Assist with financial due diligence, fundraising support, and data room preparation as needed
• Contribute financial insights to support strategic planning and decision-making

Team Leadership & Collaboration

• Build, mentor, and manage a high-performing finance team and external finance providers
• Foster a culture of accountability, accuracy, and continuous improvement
• Partner cross-functionally to improve financial literacy and budget ownership across the organization

• Bachelor’s degree in Finance, Accounting, or related field; CPA, ACCA, or equivalent preferred
• 8–12 years of progressive finance and accounting experience, ideally across high-growth startups and structured environments
• Strong controllership and accounting foundation, including financial reporting, compliance, treasury, and internal controls
• Experience leading budgeting, forecasting, and FP&A processes
• Strong understanding of accounting standards, audit processes, and financial governance
• Experience managing external auditors, tax advisors, and accounting partners
• Strong analytical, organizational, and problem-solving skills
• Hands-on operator with high attention to detail and ability to work independently in a fast-paced environment
• Experience with multi-entity or international finance operations is a plus
• Excited by the opportunity to help scale a mission-driven company redefining mental health care across Asia Pacific and globally
• Open to Singapore (hybrid), Malaysia (hybrid), Philippines (remote) and Indonesia (remote)

As the Head of Shops, your primary mission is to accelerate the growth and scale of foodpanda Malaysia’s Marketplace vertical. You are the business owner of our partner ecosystem, responsible for driving GMV, increasing order penetration, and ensuring foodpanda is the preferred digital destination for Malaysia’s top retailers. While driving the topline, you also hold full P&L ownership, balancing rapid expansion with sustainable commercial health and operational excellence.

Key Responsibilities

1. Growth & Market Expansion

• Drive Topline Performance: Take full accountability for scaling GMV and order volume; identify and unlock new growth levers across diverse retail categories.
• Lead the expansion into new cities and high-potential segments to increase foodpanda's marketplace footprint nationwide.

2. Strategic Partnerships & Acquisition

• Lead high-level negotiations with national retail groups to secure market-leading partnerships and portfolio density.
• Build long-term Joint Business Plans (JBPs) with major external stakeholders that align partner success with our commercial goals.

3. P&L & Sustainable Revenue

• Financial Accountability: Manage the vertical’s full P&L, optimizing commission structures and costs to deliver on profitability targets.
• Grow other revenue streams by providing partners with high-impact advertising and digital visibility opportunities.

4. Operational Excellence & Feature Adoption

• Virtual Storefront Quality: Own Catalog Integrity, ensuring partners maintain high-standard content, accurate imagery, and real-time inventory updates.
• Operational Efficiency: Drive the adoption of platform features (e.g., Item Replacement) to improve picking accuracy, reduce cancellations, and ensure a seamless customer journey.

5. Cross-Functional Leadership

• Collaborate with Logistics, Marketing, or Product teams to ensure delivery speed and a best-in-class experience for both vendors and customers.
• Translate complex partner feedback into actionable product enhancements that reduce friction for external retailers.

6. Team Leadership

• Performance Culture: Lead and mentor a team of Strategic Account Managers, fostering a culture of data-driven decision-making and relentless execution.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Lead and oversee the end-to-end procurement and sourcing function across the Teleport Group, driving procurement governance, strategic sourcing, supplier management, procurement operations, cost optimization, and process transformation initiatives.

You'll work closely with stakeholders across functions and geographies, acting as a trusted business partner to deliver commercial value, improve operational efficiency, and ensure compliance with internal policies. In doing so, you'll balance the need for speed and agility with strong procurement governance and disciplined decision-making in a fast-paced environment.

Most of your time will be spent driving impact through:

1. Procurement Strategy & Leadership

• Develop and execute the overall procurement strategy aligned with Teleport’s business objectives and growth plans.
• Lead the procurement function across all spend categories including technology, logistics, operations, marketing, professional services, facilities, and corporate functions.
• Build and strengthen procurement governance, policies, controls, and operating procedures across the Group.
• Drive procurement transformation initiatives, automation, and continuous process improvement.
• Lead, mentor, and develop the procurement team to build a high-performing and commercially driven function.
  
  

2. Strategic Sourcing & Category Management

• Lead strategic sourcing initiatives, commercial negotiations, RFQs/RFPs, contract renewals, and supplier selection exercises.
• Develop category strategies to optimize cost, quality, service levels, and supplier performance.
• Identify cost-saving opportunities and deliver measurable procurement value and operational efficiencies.
• Partner closely with business stakeholders to understand procurement requirements and support business priorities.
  
  

3. Supplier & Contract Management

• Establish and maintain strong supplier relationship management practices.
• Negotiate commercial terms, service agreements, and contracts to ensure favorable outcomes for the Group.
• Monitor supplier performance, service delivery, risk exposure, and contractual compliance.
• Manage supplier escalations, dispute resolution, and business continuity considerations.
  
  

4. Procurement Operations & Governance

• Oversee the end-to-end procurement process, ensuring operational effectiveness and compliance.
• Ensure procurement activities comply with internal policies, audit requirements, and regulatory standards.
• Drive segregation of duties, approval governance, and procurement controls across the organization.
• Collaborate with other departments on procurement-related matters.
  
  

5. Systems & Process Improvement

• Lead procurement systems enhancement initiatives, including ERP, procurement platforms, vendor onboarding systems, and workflow automation.
• Improve procurement analytics, reporting, spend visibility, and data-driven decision-making capabilities.
• Standardize procurement processes and documentation across entities and regions where applicable.
  
  

6. Risk & Compliance Management

• Identify and mitigate supplier, operational, contractual, and procurement-related risks.
• Support internal and external audit requirements relating to procurement activities.
• Ensure ethical sourcing practices and adherence to company governance standards.

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s Degree in Procurement, Supply Chain, Finance, Business Administration, or related field.
• Minimum 10 years of relevant procurement and sourcing experience, including leadership experience managing regional or group-level procurement functions.
• Strong experience in strategic sourcing, procurement operations, supplier negotiations, and procurement governance.
• Experience supporting fast-paced, high-growth, or multinational environments is highly preferred.
• Strong commercial acumen with proven track record in cost optimization and stakeholder management.
• Familiarity with procurement systems, ERP platforms, and procurement digitalization initiatives.
• Excellent negotiation, communication, leadership, and problem-solving skills.
• Ability to manage cross-functional stakeholders and drive alignment across multiple business entities.

These are preferred experience for the role:

• Experience in logistics, aviation, technology, e-commerce, or regional operational environments.
• Exposure to procurement transformation and process automation projects.
• Experience managing procurement across multiple countries or business units.

LOCATION REQUIREMENT: Please note that this role requires on-site presence at both RedQ, Sepang (2 days per week) and Teleport HQ, Plaza Zurich Damansara Heights (2 days per week).

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Lead and manage all MEP construction activities on-site for the data center project
• Coordinate with consultants, contractors, vendors, and stakeholders to ensure project alignment
• Oversee installation, testing, and commissioning (ITC) of mechanical and electrical systems
• Ensure compliance with project specifications, design drawings, and international standards
• Monitor project timelines, budgets, and resource allocations
• Identify and mitigate risks related to MEP works
• Conduct regular site inspections and progress reporting
• Drive quality control and assurance processes across all MEP disciplines
• Ensure strict adherence to health, safety, and environmental (HSE) regulations
• Support client meetings, technical reviews, and project updates

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Moomoo was created because we realized that the investment platforms available were either too complicated with no real support, or the tools and data needed for users to invest smarter were inaccessible. The investment world was filled with barriers and paywalls which made investing seem like it was only for professionals or the wealthy. We wanted investors of all levels to confidently take on the market and have a platform that provides all the needed tools and data, along with the support and inspiration from a global community of investors. Together, we strive to make smarter investing accessible to everyone.

If you are looking to be a part of one of the most trend-setting fintech company in the industry and contributing to the revolution of how investors are investing?  You are looking at the right place to be as we are currently hiring!

Responsibilities

• Proactively identify and evaluate potential finfluencers and financial ecosystem partners within the target market, assessing audience quality, content style, and brand alignment.
• Build and maintain long-term relationships with KOLs and business partners, continuously exploring collaboration opportunities and affiliate referrals.
• Collaborate with the content team and KOLs to co-create content, ensuring accurate and effective communication of investment concepts, brand values, and product usage scenarios.
• Develop KOL collaboration plans aligned with acquisition targets, track campaign performance, and continuously optimize ROI.
• Handle partnership negotiations and contract execution, balancing mutual interests and driving successful collaborations.

• At least 2-5 years of experience in KOL/influencer collaboration, business development, or channel partnerships. Preferable with experience within fintech, financial services, or stockbroking firms.
• Preferable candidates with self stock trading or stock investment experience.
• Outgoing and socially driven personality, with the ability to build strong relationships with KOLs and business partners, as well as manage and attend both online and offline events.
• Familiarity with major content and social media platforms such as YouTube, Instagram, Facebook, TikTok, and Xiaohongshu (RED).
• Experience in contract negotiation and commercial partnership management.
• Strong content judgment and understanding of content quality, audience engagement, and brand alignment.
• Strong analytical and commercial acumen, with the ability to evaluate collaboration ROI and identify high-value partnerships.
• Experience working in an MNC environment will be an added advantage.
• Familiarity with Moomoo products and services will be an added advantage.
• Bumiputera candidates are encouraged to apply.
• Language proficiency in English, Malay is a must, while Chinese/Mandarin is advantageous.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training will be provided).

We are seeking a passionate Retail Assistant Store Manager who will be starting in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channels. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Aeon Bukit Tinggi. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Purpose

You will own the full lifecycle and commercial performance of Teleport’s contract portfolio — the rates, terms, and capacity commitments we lock in with customers on a longer-term basis. This is not a back-office filing role. You are the person who ensures contracts are commercially sound before we sign them, that they stay current once live, and that we are strategically growing the share of our capacity that sits under contract.

You sit at the intersection of Sales, Finance, and Pricing. You will push the sales organisation on best practices, build the analytical frameworks that determine where and how much capacity should be contracted, and make sure nothing leaks between what we agree and what we bill.

Key Responsibilities

1. Contract Strategy & Capacity Planning

• Develop and maintain a target framework that determines how much of Teleport’s capacity per lane/market should be under contract vs. spot, balancing yield optimisation with volume security.
• Identify lanes and customers with low contract penetration. Work with sales teams to convert ad-hoc volumes into structured contract commitments.
• Before committing to any long-term contract, run a structured assessment against lane performance benchmarks, comparable customer terms, and margin thresholds — build and own this pre-commitment checklist.

2. Commercial Terms & Contract Quality

• Own the wording and commercial terms in all contract-rate agreements. Continuously improve standard clauses to protect Teleport’s position (e.g. Fuel Surcharge mechanisms, volume commitment definitions, penalty/ramp structures).
• Push best practices on the sales organisation: what a well-structured commitment looks like, how to negotiate volume floors, when to escalate.
• Ensure all necessary commercial information (lanes, surcharges, volume commitments, competitive context) is fully documented before any contract proceeds to approval.

3. Contract Lifecycle & Renewals

• Maintain the master database of all active customer contracts and bespoke rate agreements.
• Proactively trigger the renewal process 30–60 days before expiry. Flag contracts where terms should be renegotiated based on performance data.
• Initiate timely contract updates when market conditions, surcharges, or commercial terms change. Ensure no contract runs on stale terms.

4. Billing Accuracy & Finance Coordination

• Track and coordinate with Finance to ensure every contract is billed exactly as agreed — correct rates, correct surcharges, correct lanes.
• Perform regular spot-check audits: rates live in the Cargo Management System must match the signed contract. Troubleshoot and resolve discrepancies.
• Liaise with the relevant teams to ensure approved rates are accurately uploaded into the CMS.

5. Workflow & Approvals

• Act as the central follow-up point to keep rate proposals moving through the internal approval hierarchy without bottlenecks.
• Verify that all proposed rates align with Teleport’s pricing strategy and margin requirements before final sign-off. Flag deviations immediately.

6. Reporting & Process Improvement

• Provide weekly reporting on contract portfolio status: pending deals, renewal pipeline, penetration rates by lane/customer, margin performance vs. spot.
• Identify process pain points and propose automation or system improvements to reduce manual effort and cycle times.

Qualifications & Skills

• 3–5 years in air cargo, logistics, or freight forwarding — specifically in Pricing, Revenue Management, or Commercial Operations.
• You understand yield, contract structures, and what makes a deal good or bad. Not just data entry — commercial judgment.
• High proficiency in Excel (pivot tables, lookups, modelling). Experience with Cargo Management Systems. Comfort with data.
• Near-obsessive focus on accuracy. One wrong surcharge or missed renewal has real revenue consequences.
• Confident following up with senior stakeholders and sales managers. You keep things moving without being asked.
• Bachelor’s degree in Business, Supply Chain, Logistics, or related field.

Success Metrics

• Growing share of total capacity/revenue under contract vs. spot, by lane and market.
• Days from rate request to system-live. Target: continuous reduction.
• Zero discrepancies between signed contracts and CMS entries / invoiced amounts.
• Percentage of contracts renewed or renegotiated before expiry (target: 100% touched pre-expiry).
• 100% of new contracts pass the lane benchmark and margin assessment before sign-off.
• Measurable reduction in leakage from stale terms, missing surcharges, or incorrect system rates.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Purpose

You will own the full lifecycle and commercial performance of Teleport’s contract portfolio — the rates, terms, and capacity commitments we lock in with customers on a longer-term basis. This is not a back-office filing role. You are the person who ensures contracts are commercially sound before we sign them, that they stay current once live, and that we are strategically growing the share of our capacity that sits under contract.

You sit at the intersection of Sales, Finance, and Pricing. You will push the sales organisation on best practices, build the analytical frameworks that determine where and how much capacity should be contracted, and make sure nothing leaks between what we agree and what we bill.

Key Responsibilities

1. Contract Strategy & Capacity Planning

• Develop and maintain a target framework that determines how much of Teleport’s capacity per lane/market should be under contract vs. spot, balancing yield optimisation with volume security.
• Identify lanes and customers with low contract penetration. Work with sales teams to convert ad-hoc volumes into structured contract commitments.
• Before committing to any long-term contract, run a structured assessment against lane performance benchmarks, comparable customer terms, and margin thresholds — build and own this pre-commitment checklist.

2. Commercial Terms & Contract Quality

• Own the wording and commercial terms in all contract-rate agreements. Continuously improve standard clauses to protect Teleport’s position (e.g. Fuel Surcharge mechanisms, volume commitment definitions, penalty/ramp structures).
• Push best practices on the sales organisation: what a well-structured commitment looks like, how to negotiate volume floors, when to escalate.
• Ensure all necessary commercial information (lanes, surcharges, volume commitments, competitive context) is fully documented before any contract proceeds to approval.

3. Contract Lifecycle & Renewals

• Maintain the master database of all active customer contracts and bespoke rate agreements.
• Proactively trigger the renewal process 30–60 days before expiry. Flag contracts where terms should be renegotiated based on performance data.
• Initiate timely contract updates when market conditions, surcharges, or commercial terms change. Ensure no contract runs on stale terms.

4. Billing Accuracy & Finance Coordination

• Track and coordinate with Finance to ensure every contract is billed exactly as agreed — correct rates, correct surcharges, correct lanes.
• Perform regular spot-check audits: rates live in the Cargo Management System must match the signed contract. Troubleshoot and resolve discrepancies.
• Liaise with the relevant teams to ensure approved rates are accurately uploaded into the CMS.

5. Workflow & Approvals

• Act as the central follow-up point to keep rate proposals moving through the internal approval hierarchy without bottlenecks.
• Verify that all proposed rates align with Teleport’s pricing strategy and margin requirements before final sign-off. Flag deviations immediately.

6. Reporting & Process Improvement

• Provide weekly reporting on contract portfolio status: pending deals, renewal pipeline, penetration rates by lane/customer, margin performance vs. spot.
• Identify process pain points and propose automation or system improvements to reduce manual effort and cycle times.

Qualifications & Skills

• 3–5 years in air cargo, logistics, or freight forwarding — specifically in Pricing, Revenue Management, or Commercial Operations.
• You understand yield, contract structures, and what makes a deal good or bad. Not just data entry — commercial judgment.
• High proficiency in Excel (pivot tables, lookups, modelling). Experience with Cargo Management Systems. Comfort with data.
• Near-obsessive focus on accuracy. One wrong surcharge or missed renewal has real revenue consequences.
• Confident following up with senior stakeholders and sales managers. You keep things moving without being asked.
• Bachelor’s degree in Business, Supply Chain, Logistics, or related field.

Success Metrics

• Growing share of total capacity/revenue under contract vs. spot, by lane and market.
• Days from rate request to system-live. Target: continuous reduction.
• Zero discrepancies between signed contracts and CMS entries / invoiced amounts.
• Percentage of contracts renewed or renegotiated before expiry (target: 100% touched pre-expiry).
• 100% of new contracts pass the lane benchmark and margin assessment before sign-off.
• Measurable reduction in leakage from stale terms, missing surcharges, or incorrect system rates.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Lead and manage all CSA construction activities on-site for the data center project
• Oversee earthworks, substructure, superstructure, architectural, and finishing works
• Coordinate with design consultants, contractors, and project stakeholders
• Ensure CSA works align with MEP coordination, interfaces, and sequencing requirements
• Review and manage construction drawings, method statements, and shop drawings
• Monitor project progress, schedules, and budgets for CSA packages
• Ensure compliance with local authority regulations, building codes, and project specifications
• Implement and enforce quality assurance and quality control (QA/QC) processes
• Ensure strict adherence to health, safety, and environmental (HSE) standards
• Conduct site inspections, manage defects, and support handover and close-out activities

WHAT YOU’LL DO​​
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

You will:​

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.​

• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.​

• Manage team planning, scheduling, and ensure seamless opening and closing routines.​

• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.​

• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH​​
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

WHO YOU ARE​​

We are looking for people with…​​

• Experience in retail management and operations.​

• Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.​

• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. ​

​

And people who are…​​

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.​

• Thriving in collaborative, dynamic environments, with a solution-focused mindset.​

• Motivated to create great customers experiences while promoting and selling our products.​

• A keen interest in fashion trends, commerciality, and competitor insights to drive sales.​

• Effective communicators, creative, and curious.​

• Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.​

​

WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

​​

WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

 ​

JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

​​

Take the next step in your career together with us. The journey starts here.​​

​​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

Operations:

• Conduct manpower planning for the area according to approved headcount, festive/ high seasons, promotional period etc. Liaise with HR for recruitment and other procedures.
• Ensure all team members observe and practice company’s policies and rules & regulation.
• Monitor overall shop operations and ensure consistency in the standard of retail operations within the Area.
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are handled.
• Manage and monitor product display arrangement as VM guideline.
• Manage and supervise all shop managers in overall daily operations and customer relationship within the area.
• Monitor and follow up with respective departments on various matters to ensure smooth operations within the area.
• Plan and execute stock take (routine, ad-hoc & annual), follow up with relevant investigations & reporting.
• Weekly Effective Communication with shop managers to ensure information, policies, practices, troubleshoots are well informed and supported.
• To ensure all Operational and Customer Service SOPs are followed within the shop.

Sales:

• Analyzing sales data, shop performance in all aspects and update to Line Manager.
• Monitor and ensure Shop Managers implement/execute sales & promotion plans as per guideline.
• Reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Provide feedbacks to Line Manager on sales & promotions campaigns' effectiveness.
• Understand business and customer expectation and motivate the team to deliver an excellent customer experience.
• Understand product features and benefits and train your team to maximize sales opportunity.
• Propose sales / promotion ideas to Line Manager to improve sales achievement.
• Understand the retail industry, business challenges, competitors, and customers, with a strong commercial awareness.

Controls:

• Be organized and consistent with daily structure to ensure store within your area meet compliances, customer service and security standards.
• Drive excellent performance on wage controls through floor-based observations and efficient practices.
• Ensure accurate tills report and cash collection within your area.
• Guide the team to work within timeframes set by the business and set realistic expectations.
• Manage compliance with processing of payroll issues and problem-solve effectively.
• Ensure all store schedules in line with store trading patterns and business expectation.
• Monitor stock take process and result to ensure they are within the passing rates.
• Support shop managers within your area to act on suspicious activities within the premises.

Development

• Be self-driven in own personal development and take on developmental feedback constructively.
• Create an environment that encourages and rewards performance fairly and equitably.
• Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance.
• Lead, train, motivate and manage outlet team in delivering best services in all departments.
• Plan for development and create a clear team succession plan to encourage next generation and support business growth.
• Work close with L&D team to ensure effective training delivered to your team within the area.

Leadership & Management

• Develop relationships with your store team and ensure everyone is working to the same goals.
• Develop, coach and motive your team to achieve success, holding them accountable where appropriate.
• Inspire your team and act as a role model.
• Participate in recruitment process to identify potential talents for all Supervisors and above positions.
• Lead and work with the team to achieve monthly sales target of the Area.
• Review and appraise staff performance to identify talents and retain staff.
• Take responsibility of your Area and be accountable for any outcomes.
• Work closely with the Line Manager and contribute to the success of  your area as a whole.

WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

→Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.

→Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.

→Manage team planning, scheduling, and ensure seamless opening and closing routines.

→Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.

→Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.

→Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

→Experience in retail management and operations.

→Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.

→Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. 

And people who are…

→Strong and confident leaders who inspire, coach, and develop their teams with integrity.

→Thriving in collaborative, dynamic environments, with a solution-focused mindset.

→Motivated to create great customers experiences while promoting and selling our products.

→A keen interest in fashion trends, commerciality, and competitor insights to drive sales.

→Effective communicators, creative, and curious.

→Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Talent Acquisition 

• Support management in workforce planning and organisational changes, ensuring proper communication and compliance with applicable requirements.
• Oversee and support end-to-end recruitment activities, including manpower planning, candidate sourcing, selection, and hiring processes.
• Manage onboarding processes to ensure all required documentation is completed accurately and within stipulated timelines.
• Continuously review and enhance recruitment and onboarding practices to align with organisational standards and best HR practices.
• Support the execution of probation and confirmation review processes in accordance with company guidelines.
• Monitor labour market trends and recommend suitable sourcing channels to meet evolving hiring needs.
• Coordinate and participate in employer branding initiatives and recruitment-related events.

HR Data & Administration

• Review and update employment contracts, offer letters, and related HR documentation to ensure compliance with applicable laws and internal policies.
• Assist in maintaining and monitoring records relating to statutory and labour law compliance.
• Oversee payroll-related data inputs, ensuring accuracy and timeliness for new hires, terminations, and employee data changes in the HRIS.
• Ensure accurate and up-to-date payroll inputs, including employee details and attendance records.
• Perform periodic reconciliations to ensure consistency and accuracy across payroll systems and Group HR databases.
• Ensure adherence to data confidentiality standards and compliance with data protection regulations

Industrial Relations

• Provide guidance on employment-related matters and resolve issues in accordance with company policies and legal requirements.
• Lead investigations and disciplinary processes independently, including recommending outcomes in line with company policies and legal considerations.
• Support the preparation of documentation and coordination for domestic inquiries or disciplinary hearings, where required.
• Liaise with external parties, including labour authorities, legal advisors, or relevant government bodies, on employment-related matters as necessary.
• Assist in monitoring and mitigating employee relations risks by identifying potential issues early and recommending appropriate actions.
• Provide advisory support to line managers on handling employee misconduct, performance issues, and workplace conflicts in a consistent and compliant manner.

Employee Relations

• Monitor employee feedback, engagement outcomes, and workplace trends, and provide recommendations to management for improvement.
• Promote a positive employee value proposition by supporting initiatives that enhance employee experience and workplace culture.
• Support audits, due diligence, or internal reviews relating to HR practices, policies, and employee management processes.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Encourage a culture of accountability, collaboration, and service orientation within the HR team.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Annual performance Review

• Coordinate and administer the annual performance review cycle, ensuring compliance with timelines, guidelines, and approval processes.
• Maintain and update performance review templates, forms, and evaluation frameworks.
• Consolidate performance ratings and analyse trends to support management decision-making.

Others

• Ensure alignment between HR practices and overall business objectives to support organisational effectiveness.
• Assist in developing and implementing HR policies, procedures, and frameworks to strengthen employer governance and consistency.
• Support continuous improvement initiatives within HR processes, including system enhancements and process optimisation.
• Prepare HR-related reports and provide insights to support management decision-making.
• Oversee end-to-end management of foreign workers, including recruitment, coordination, onboarding, and repatriation processes. Ensure compliance with all applicable statutory and regulatory requirements (e.g., immigration, labour laws, levy payments, and permit renewals).

• Program Management & Performance Oversight: Own and manage the KYB program across multiple regions, ensuring that all operational and regulatory requirements are met. Monitor and optimize program performance to ensure the success of the KYB process from end to end.

• Standardization and Scalability: Drive standardization of processes across all Markets ensuring  a lean and efficient set-up across Pandora markets 

• Regulatory Compliance & Risk Management: Work closely with the Regulatory AML & Compliance team from our licensed entity and ensure the program meets all regulatory commitments across our APAC markets. Maintain up-to-date knowledge of regulatory requirements and industry standards

• Frictionless Vendor Onboarding: Lead efforts to align the KYB program with the vendor onboarding process, ensuring smooth integration while building a frictionless experience that maximizes conversion and minimizes delays.

• Strategic Initiatives & Project Leadership: Serve as the project lead for key strategic initiatives, including the rollout of KYB processes in new markets, implementation of regulatory changes, and remediation actions for identified compliance gaps.

• Cross-Functional Collaboration: Partner closely with internal teams (e.g., compliance, legal, product, and COE and BPO operational teams) to ensure the successful execution of KYB initiatives, and maintain communication with stakeholders across multiple regions.

• Continuous Improvement: Identify opportunities for process optimization, including automation and scalability, to enhance efficiency while maintaining compliance and improving overall operational effectiveness.

Lead and grow IKEA Klang Valley as a strong and relevant market for the many people by driving commercial growth, operational excellence, people development and an inspiring customer experience across all customer meeting points.
The Store Manager plays a key role in strengthening the totality of the market through close collaboration across functions, leading with IKEA values, and creating sustainable long-term business growth.

Purpose of Job:

I am overall responsible for developing IKEA in the local store market, where the IKEA Store is one of my means to do this – it is not just about running and operating the IKEA Store. I build, lead and develop IKEA and The IKEA store in my local market in accordance with the IKEA vision, IKEA business idea and the IKEA Human Resources Idea to secure the short, medium and long­term growth, and profitability of our business. I do this by leading and inspiring my team to create and implement a store business plan that combines our national priorities with the local needs, thereby communicating a coherent and consistent message to our customers and local market consumers. My aim is to:

• grow our market share by making my IKEA store more accessible to the many people and encouraging existing customers to shop more frequently over time and new consumers to become regular customers. An excellent shopping experience is always top of mind.
• secure a competent and highly performing team and to attract develop and inspire our co-workers in order to position the IKEA retailer as the best employer in our local market.

Assignment:

Consumers/Customers

• I broaden our customer base, by positioning the IKEA retailer as the leader in life at home in my local market. I do this through securing a consistent implementation of the IKEA Concept and showing the depth and breadth of the IKEA range through relevant, affordable, functional, inspiring and sustainable home furnishing solutions.
• I take the IKEA national business plan and ensure our store plan is aligned to this while meeting our local consumer needs. Our aim is to communicate a consistent message to our consumers and sell the benefits and uniqueness of the IKEA idea, attracting consumers to our stores, and supporting the conversion of visitors into loyal, long-term IKEA customers.
• I ensure we actively work towards fulfilling the four tasks of the IKEA store: o to act as a highly efficient, and staffed, sales mechanism

o to show home furnishing solutions full of inspiring home furnishing ideas

o to serve as a well-qualified home furnishing specialist

o to provide a day out for the whole family.

• I regularly walk the store at different times of day and take the opportunity to actively engage with our customers and co-workers, I use the insights I gain from this to work with my team to help improve the shopping experience for our customers.
• I actively promote our social and environmental commitment in the local market and work with my team and our customers to understand how, together, we can contribute to sustainability.
• I work with my management team to ensure our stores are always safe, secure and healthy environments for visitors and co-workers.
• I am the IKEA spokesperson in my local market. It is my responsibility to ensure that our external communication reflects the IKEA vision and values.

Commercial

I lead, manage and inspire my team to grow our business with sustained long-term profitability. I do this by:

• working with my management team to ensure we identify and capitalise on business opportunities in our local market in order to grow our market share. I do this in line with our commitment to creating a sustainable life at home and being a good neighbour.
• securing the co-ordination of the store business plan process. I lead and inspire my team to work together to ensure that the store is steered towards common IKEA directions and objectives and that we identify and capture local potentials and opportunities. I secure the implementation of this plan and lead the follow-up and analysis of results. We use these insights to influence and guide our future plans.
• understanding our local market demographics, the economy, our competitors, consumers’ living situations and shopping behaviours. I use this knowledge to adapt costs and resources in order to meet our agreed financial goals, while growing our long-term profitability.
• working with my team and the country retail manager to evaluate our performance, in order to constantly improve our operational efficiency, which will benefit our customers and our business. I use benchmarking and best practice to achieve this.
• working with my team and my country retail manager to secure the effective implementation of tools, working methods and proven solutions and following up on these in order to maximise their impact and benefit.
• securing that we invest in projects that give a good return on investment. I do this by working with the country retail manager and my service office colleagues. We analyse the benefits and costs of proposed investments to ensure we effectively prioritise our investment plans in line with country priorities.
• ensuring we comply with our local and national legislative obligations.

People

• I am the leader of the IKEA HR direction in IKV stores. My responsibility is to create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.
• I ensure that we focus on effective recruitment, competence development and job knowledge so that as a store we have well-informed, commercially focused co-workers who can support the retail processes.
• I provide an inspiring and motivating direction for my team and engage them fully in the tasks of becoming leaders in life at home and generating sales growth.
• I am committed to the development of my team and together we create their individual personal development plans to reflect their business and personal development needs. I support them in achieving these goals.
• I delegate responsibility to my team members to help them grow and develop, according to their individual ability and experience.
• I create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues.
• I actively lead and ensure that I have in place a living succession plan.
• I set clear goals and expectations, and make time to follow these up with my team.
• I reward good performance and take action to improve poor performance.
• I encourage my managers to work as a team and network between stores in order to share good examples and successes.
• I actively work to encourage clear communication and co-operation between my managers and their matrix partners at the Service Office in order to share good examples that will support our overall store development.
• I am responsible for my own development and look to my manager and my matrix for support in improving my competence.

Financial

• I ensure our store business plan supports the country business plan and focuses on our global commercial priorities.
• I set key performance indicators (KPIs) for my team based on the achievement of our country goals in the team’s specialist areas.
• I constantly monitor our performance against IKEA objectives and agreed goals. I adapt and take action accordingly to achieve them.
• I evaluate the return on investment of any store initiatives to ensure value for money and the achievement of our stated objectives.
• I ensure all store initiatives grow our business and support the sustaining of long-term profitability.
• I control costs by working in a lean, simple and cost-conscious way using good examples and encouraging my team and my colleagues to discover even more effective ways of working.
• I secure that purchasing is made according to the principles defined in the Purchase Policy:

• Operational participation in procurement projects
• Compliance of Retail Purchase Toolkit (if applicable), IWAY and signed agreements

PURPOSE OF THE ROLE & RESPONSIBILITIES OF THE JOB

As a sales leader for IKEA Malaysia, you will take ownership for a specific portfolio of HFBs to drive long term sales growth and optimise profitability across your range. You have a deep understanding of your product range, your national market & competition, your consumers, and your internal commercial opportunities. You will develop and create commercial actions, secure competitive pricing and ensure the preconditions are in place to deliver our volume commitments to the total IKEA value chain.

You will develop a close collaboration and partnership with the IKEA stores and other IKEA sales channels (Physical, Digital and Remote CMP's) to ensure that everyone understands the plan and how to present the range in the most commercial way. You will proactively foster a supportive matrix relationship with the Shopkeepers and Sales Managers in the IKEA stores to execute the action plans, understand performance and act on commercial opportunities throughout the year.

You will build a strong relationship with your colleagues in Inter IKEA/IKEA of Sweden to ensure that we understand and act on current trends and commercial opportunities, implement an efficient and market relevant range, and collaborate on the future development of the IKEA product range.

You will work closely with colleagues in the Malaysia Service Office and Ikano Retail on topics that will support our business plan deliverables. This will include, but not limited to: develop range presentation guidelines, formulate external communication and Marketing approaches, execute supply & availability actions, address training and competence development needs, co-create commercial calendar and activation plans, and follow up on KPI's and financial performance metrics to deliver to our agreed goals.

Get to Know the Role

This is a unique opportunity to help shape a high‐growth company operating in a fast‐paced and dynamic global industry.

As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.

You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.

You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.

You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role, based in either Malaysia or Indonesia.

The Critical Tasks You Will Perform

• Contribute to shaping Grab's corporate brand and equity story
• Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
• Manage thought leadership programmes for Grab executives
• Build and maintain strong regional media relationships
• Handle issues management
• Oversee the review process for external communications and create multi-format content development for owned channels
• Track PR outcomes according to budget and business requirements

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

New Business Manager/Growth Manager

We are looking for a commercially savvy New Business Manager/Growth Manager to join our team. This role is responsible for originating, developing, and closing new revenue opportunities while ensuring a seamless handover to Operations. Reporting directly to the Head of Growth, you will own the sales process, manage a solid pipeline, and work closely with the management team to drive our next phase of expansion across APAC.

The ideal candidate needs to have a strong growth mindset, be confident in senior-level conversations, and be disciplined in pipeline management. You will bridge the gap between Sales and Operations, translating commercial agreements into successful delivery expectations.

Role:

Revenue Generation & Pipeline Management

• Build and convert a qualified pipeline of new business opportunities through outbound prospecting and nurturing inbound leads.
• Leverage and expand an existing network of CMOs, Marketing Directors, and brand-side decision-makers.
• Own monthly pipeline reporting and revenue forecasting to provide regular updates to leadership.
• Use sales tools and software to evaluate activity and pivot tactics in real-time based on effectiveness.

Strategic Selling & Pitching

• Diagnose client challenges and position tailored solutions that articulate value beyond cost (e.g., embedded teams, in-housing, performance models).
• Lead chemistry meetings, credentials presentations, and the end-to-end pitch process.
• Elevate conversations from project-based assignments to long-term strategic partnerships.
• Raise the agency’s profile by communicating our unique value proposition and services through targeted channels.

Commercial & Deal Structuring

• Lead proposal development, scope definition, and pricing strategy to ensure models are profitable and scalable.
• Negotiate MSAs, SOWs, and fee structures while protecting margins and maintaining competitiveness.
• Oversee budget planning and fiscal management processes with a focus on driving results.
• Interpret market intelligence and data to improve conversion rates and targeting methods.

Operational Alignment & Handover

• Ensure a structured and documented handover of signed contracts to the Operations team.
• Align with cross-functional stakeholders on resourcing, timelines, KPIs, and potential risk factors.
• Remain involved during the onboarding phase to protect relationship continuity and minimise scope leakage.

You:

• Experience: Approximately 8+ years of experience in an agency (advertising, digital, or creative), marketing services, or consultancy.
• Track Record: Proven success in closing mid-to-large scale retainers and managing a full-funnel sales cycle.
• Network: An existing professional network within the Singapore and/or APAC marketing community, particularly in sectors like Technology, FMCG, or Financial Services.
• Commercial Acumen: Strong financial literacy with experience handling complex contracts, pricing models, and business reviews.
• Communication: Confident presenter able to navigate various personality types and communicate complex issues to senior stakeholders.
• Soft Skills: Highly organised with CRM discipline, a positive motivator, and comfortable operating with a high degree of ambiguity and change.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Product Manager

Reporting into the Sr. Product Manager, the Product Manager will drive the strategic direction of GBG’s Predator and Instinct fraud detection platforms. With strong product management experience, you will own the roadmap, shape prioritisation decisions and long-range modernization phases, and bridge the gap between customer needs, engineering capabilities, and commercial objectives. You will champion the voice of our banking and fintech customers while navigating the complexities of incremental platform modernization.

What you will do

• Own and maintain the GFS product roadmap across tactical and modernization workstreams,
• Deep understanding of customer needs, pain points, and market trends to influence product decisions and strategy.
• Engage directly with banking and financial services customers to capture pain points, validate priorities and translate these into actionable product requirements.
• Work with Product Owners to lead product discovery and requirements definition for GFS product suite. Work closely with engineering, pre-sales, business development and customer success teams.
• Proficient in data-driven decision making relying on analytics, market research and competitor analysis to guide prioritization and measure success.
• Work with Product leadership team to establish and drive relevant cadences within the Product and Delivery lifecycle such as Product Council/Committee, Roadmap Planning, Prioritization meetings, Business Canvas Development, Release/Sprint Planning, grooming, daily standups, sprint reviews, demo’s, showcases and retrospectives etc.
• Strong experience with AGILE delivery frameworks (Scrum, Kanban)
• Work with PO’s to drive release planning and sprint-level prioritisation working alongside Agile squads, ensuring commitments are realistic and delivery is on track.
• Develop compelling business cases and obtain buy-in from executive stakeholders, including Product Committee and C-suite.
• Monitor market trends in fraud detection, AML, and banking technology to maintain competitive product positioning.
• Collaborate with pre-sales and professional services teams to support deal cycles and manage customer expectation-setting.
• Produce and communicate product updates, release notes, and roadmap communications to internal and external stakeholders.
• Participate in Go to Market activities to support new releases, feature enhancements etc.

Skills we’re looking for

Technical Skills

• Strong experience of product management experience, preferably in fraud detection, AML, financial crime compliance, or broader banking/fintech technology.
• Demonstrated success in owning and scaling product portfolios in a product-led organization.
• Obsessed with customer satisfaction in order to create exceptional product capabilities and User Experiences by understanding and anticipating customer needs.
• Expertise in managing product roadmaps, backlogs, grooming and release planning.
• Familiarity with common Product development and AGILE delivery tools such as Miro, Trello, Jira, Confluence, Figma etc.
• Deep understanding of financial services regulations, data privacy, and security standards (e.g., PCI-DSS, GDPR) across various markets.
• Proficiency with data and product analytics and experimentation tools (e.g., Amplitude, Mixpanel, Optimizely).
• Experienced in navigating complex stakeholder environments, including compliance, legal, and financial operations. Able to negotiate, understand trade-offs and achieve alignment.
• Sufficient technical knowledge in system and data architecture, microservices, API-first approach, security and compliance, performance optimization, technical debt, tooling and frameworks in order to better collaborate with Engineering teams.
• Strong commercial acumen and financial literacy to understand pricing models, customer segmentation strategies, value proposition design, subscription management strategies, business case development and other relevant Product P&L levers.
• Deep understanding of fraud monitoring workflows, transaction risk scoring, and rule engine-based decisioning systems is a major plus.
• Working knowledge of cloud infrastructure concepts (AWS, Azure, GCP) and modern software architecture patterns (microservices, API-first, event-driven design).
• Thrives in a fast-paced and high-growth environment.

Interpersonal Skills

• Exceptional stakeholder management skills — able to influence and align across engineering, sales, customer success, and executive leadership.
• Strong written and verbal communication with the ability to translate complex technical concepts for non-technical audiences and vice versa.
• Customer-centric mindset with a track record of leveraging customer insights to drive product decisions.
• Comfortable operating with ambiguity in a fast-paced, transformational environment.
• Collaborative and inclusive approach, valuing diverse perspectives across global teams.
• High attention to detail with strong analytical thinking and data-driven decision making.
• Self-starter who can independently drive workstreams while remaining responsive to shifting priorities.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Senior Agile Project Manager

The Senior Agile Project Manager will provide the governance, delivery discipline, and cross-functional coordination required to execute GFS product modernization program successfully. With deep experience in both Agile and Waterfall methodologies, you will oversee multiple concurrent delivery squads, manage stakeholder reporting, and ensure the program remains on track against committed roadmap milestones. You will play a critical role in standing up delivery governance structures, managing risks, resourcing/vendor oversight activities and procurement processes.

What you will do

• Lead end-to-end program management for the GFS modernization initiative, coordinating across multiple concurrent delivery squads.
• Establish and maintain program governance structures: steering committee reporting, risk registers, issue logs, and decision registers, published to Confluence.
• Work with Product team to ensure sprint planning, sprint reviews, and retrospectives across Agile squads; ensure squad velocity is tracked and impediments are escalated and resolved promptly.
• Apply Project Management rigour for fixed-scope workstreams: milestone planning, dependency mapping, critical path analysis, and formal sign-off gates.
• Manage the program budget, resource planning, and onboarding of new hires and contractors.
• Manage relationships with the executive steering committee, providing concise program status updates, escalations, and budget approvals.
• Coordinate cross-functional dependencies across product, engineering, professional services, InfoSec teams — ensuring blockers are surfaced and resolved.
• Support Product team to maintain the overall Roadmap including Modernization deliveries as living documents, communicating changes clearly to all stakeholders.
• Ensure compliance with InfoSec and regulatory requirements in the finance industry.

Skills we’re looking for

• Extensive experience of project/program management experience, including managing complex technology delivery programs in banking, fintech, or financial crime/fraud detection.
• A certified Agile practitioner (SAFe, CSM, PMI-ACP, or equivalent) with demonstrable experience running multi-squad Agile delivery programs at scale is a major plus.
• Proven experience applying Waterfall and hybrid delivery methodologies for regulated or compliance-driven workstreams, including formal governance gates and audit trails.
• Experience managing programs involving both cloud-hosted/SaaS product delivery and on-premises customer deployments simultaneously.
• Proficiency with Agile tooling: Jira (advanced), Confluence, and program-level tracking tools (MS Project, or equivalent).
• Familiarity with software architecture concepts (microservices, cloud-native, APIs) sufficient to engage credibly with engineering leads and the ARC.
• Experience managing third-party vendor/partner delivery within a blended delivery model (staff augmentation, nearshore/offshore).
• Working knowledge of compliance and security frameworks relevant to banking SaaS: PCI DSS, ISO 27001, SOC 1/2/3, PDPA/GDPR.
• Financial management capability: program budget tracking, resource costing.
• Familiarity with change management and organisational transformation practices relevant to a team undergoing significant modernization.
• Exceptional stakeholder management and communication skills — able to navigate complex organisational dynamics from C-suite to engineering squad level.
• Strong facilitation skills for multi-stakeholder workshops, cross-team planning sessions, and executive steering committees.
• Pragmatic problem solver who can balance delivery pace against governance rigour — knowing when to apply Agile flexibility versus Waterfall discipline.
• High degree of emotional intelligence — able to build trust, manage conflict, and maintain team morale during a challenging multi-year transformation.
• Meticulous organiser with a strong sense of accountability for delivery commitments and milestone adherence.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.