Total 39 job vacancies in Malaysia

職責：

• 透過陸路運輸金屬成品和原料往返於製造工廠或零售和配送中心。
• 檢查車輛的機械部件和安全問題，並進行預防性維護。
• 管理路線並按時完成配送。
• 記錄工作/休息時間、駕駛里程，並保留燃油/過路費收據。
• 在我們的自動化系統中輸入“巨集”，用於裝卸流程的每個階段。
• 遵守卡車駕駛規則和條例（尺寸、重量、路線指定、停車和休息時間）以及公司政策和程序。
• 引導卡車進入裝卸貨位置。
• 收集並核實送貨說明。
• 報告缺陷、事故或違規行為。

要求：

• 必須持有3噸卡車駕駛執照
• 熟悉吉隆坡和雪蘭莪地區
• 擁有卡車司機工作經驗。
• 具備電子設備及軟體（GPS、AVL 設備、CB 等）的實際操作經驗。
• 能夠長時間駕駛並經常出差。
• 精通相關的卡車駕駛規則和法規。
• 近期無交通違規紀錄。
• 具備適應能力和預見能力，能夠應付意外狀況（交通、天氣狀況等）。
• 願意接受背景/藥物調查並提供就業推薦信。
• 最低要求為SPM/O水平或同等水平。
• 持有有效的卡車駕駛執照。

福利待遇

• 醫療保險
• 獎金

Tanggungjawab:

• Baca pelan tindakan dan arahan untuk memahami jangkaan kualiti untuk produk dan bekalan.
• Meluluskan atau menolak bahan mentah berkenaan dengan piawaian kualiti dan merekodkan prestasi pembekal.
• Pilih sampel output dan semaknya menggunakan kaedah yang sesuai (mengukur dimensi, menguji fungsi, membandingkan dengan spesifikasi dll.).
• Menggunakan sistem automatik untuk melaksanakan prosedur ujian yang kompleks.
• Mengurus rekod pengujian, maklumat dan pelbagai metrik seperti bilangan produk yang rosak setiap hari dan sebagainya.
• Mengawasi prosedur keseluruhan kitaran pengeluaran bagi memastikan ia cekap dan mematuhi piawaian keselamatan.
• Pantau penggunaan peralatan bagi memastikan ia selamat dan diselenggara dengan baik dan buang mana-mana yang tidak memenuhi keperluan.
• Mendokumentasikan dan menghantar laporan kepada pengurus kualiti.

Keperluan:

• Pengalaman terbukti sebagai pemeriksa kualiti atau peranan yang berkaitan.
• Mata yang tajam terhadap perincian dan pendekatan yang berorientasikan hasil.
• Bertanggungjawab dan boleh dipercayai.
• Berpengalaman dengan mesin dan sistem ujian kualiti.
• Pengetahuan menyeluruh tentang piawaian kawalan kualiti dan metodologi pengujian.
• Pensijilan kawalan kualiti merupakan satu kelebihan yang kukuh (ISO 9000 dll.).
• Pengetahuan tentang MS Office.
• Minimum SPM/O level atau setaraf; Kelayakan selanjutnya akan menjadi satu kelebihan.

Faedah & Kebaikan

• Insurans perubatan

職責：

• 閱讀藍圖和說明書，了解產品和材料的品質要求。
• 根據品質標準批准或拒絕原料，並記錄供應商績效。
• 選擇輸出樣本，並使用適當的方法進行檢查（測量尺寸、測試功能、與規格進行比較等）。
• 利用自動化系統執行複雜的測試程序。
• 管理測試記錄、資訊和各種指標，例如每天的缺陷產品數量等。
• 監督整個生產週期的各項流程，確保其高效運作並符合安全標準。
• 監督設備的使用情況，確保其安全且維護良好，並丟棄任何不符合要求的設備。
• 向品質經理提交文件和報告。

要求：

• 具備品質檢驗員或相關職位的工作經驗。
• 敏銳的洞察力和以結果為導向的工作方式。
• 負責任且值得信賴。
• 熟悉品質檢測設備和系統。
• 精通品質控制標準和測試方法。
• 品質控制認證是一項很大的優勢（ISO 9000 等）。
• 熟練微軟辦公軟體。
• 最低要求為SPM/O水準或同等學歷；擁有更高學歷者優先考慮。

福利待遇

• 醫療保險

Responsibilities:

• Read blueprints and instructions to comprehend the quality expectations for the product and supplies.
• Approve or reject raw materials with respect to quality standards and record supplier performance.
• Choose output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications etc.).
• Utilise automated systems to perform complex testing procedures.
• Manage records of testing, information and various metrics such as number of defective products per day etc.
• Oversee procedures of the entire production cycle to ensure they are efficient and comply with safety standards.
• Monitor the use of equipment to ensure it is safe and well-maintained and discard any that doesn't meet requirements.
• Document and submit reports to the quality manager.

Requirements:

• Proven experience as quality inspector or relevant role.
• A sharp eye for detail and a results-driven approach.
• Responsible and trustworthy.
• Experienced with quality testing machines and systems.
• Thorough knowledge of quality control standards and testing methodologies.
• Certification of quality control is a strong advantage (ISO 9000 etc.).
• Working knowledge of MS Office.
• Minimum SPM/O level or equivalent; Further qualifications will be a plus.

Perks & Benefits

• Medical insurance

Responsibilities:

• Transport metal finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers.
• Inspect vehicles for mechanical items and safety issues and perform preventative maintenance.
• Manage routes and meet delivery schedules.
• Document and log work/rest periods and kilometres spent driving and retain fuel/toll receipts.
• Input 'macros' into our automated system for each stage of the loading and unloading process.
• Adhere with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures.
• Navigate trucks into loading or unloading positions.
• Collect and verify delivery instructions.
• Report defects, accidents or violations.

Requirements:

• Must have a driving license 3 ton
• Familiar with KL & Selangor area
• Proven work experience as a truck driver.
• Hands on experience with electronic equipment and software (GPS, AVL units, CB etc).
• Able to drive long hours and travel regularly.
• Extensive knowledge of applicable truck driving rules and regulations.
• No recent moving or driving violations.
• Adaptability and foresight to handle unexpected situations (traffic, weather conditions etc).
• Willing to submit to background/drug checks and provide employment recommendations.
• Minimum SPM/O level or equivalent.
• Possess valid truck driving licence.

Perks & Benefits

• Medical insurance
• Bonus

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We are seeking a creative and detail-oriented Performance Marketing Specialist to drive our social media strategies and campaigns across various platforms. The ideal candidate will have expertise in creative strategy, ad creation, and design coordination, along with strong skills in competitor research, data analytics, and multi-platform ad management. This role involves collaborating with agencies to enhance our social media presence and performance.

• Develop and implement strategies aligned with company objectives.
• Execute campaigns across multiple social media channels to drive engagement and conversions.
• Create strategies to boost brand visibility and collaborate with social media teams on effective ad content.
• Collaborate with design teams to ensure engaging and visually appealing ads.
• Assist in managing ads across platforms and communities with Meta and Tiktok account managers.
• Monitor and adjust ad strategies based on performance metrics.
• Conduct research to identify industry trends and opportunities, and prepare reports.
• Analyze campaign data to assess performance and generate reports on key metrics.
• Work with and manage external agencies to ensure campaign alignment and achieve results.

Preferred Qualifications:

• At least 2-3 years of experience with Meta, TikTok, Twitter(X) or DSP ads.
• Experience in industries like Financial services, Fintech or Gaming.
• Strong organizational and communication skills.
• Ability to work both independently and collaboratively.

Sweat Pants Agency is a performance marketing agency and the ONLY agency behind multiple INC #1 fast-growing brands. We create, test, and scale ads across Meta, TikTok, Instagram, and other paid social platforms.

We are looking for a Performance Creative Video Editor, Paid Social who can turn raw UGC, talking-head footage, product clips, client assets, AI-generated b-roll, and social references into engaging, platform-native ads.

Most of our creative is built for Meta, so this role is ideal for someone who understands paid social ads, direct response creative, UGC-style editing, short-form hooks, and fast creative iteration.

This is not just a “make it look nice” editing role. We are looking for someone who understands the difference between a beautiful edit and an effective ad.

You should be able to look at a video and think:

“Where would someone drop off?”
“How do we make the hook stronger?”
“Does this feel native to the platform?”
“Does the edit support the angle?”
“Is this persuasive from a consumer’s perspective?”

You will work closely with creative strategists, media buyers, and creative directors to edit paid social ads for ecommerce brands. The ideal candidate has strong instincts around hooks, pacing, retention, direct response structure, captions, audio, b-roll, AI tools, and what makes content feel native to platforms like Meta, Instagram, and TikTok.

You should also be comfortable using AI tools to improve the creative process. This may include generating natural-looking filler footage, creating product b-roll, producing AI voiceovers, transcribing scenes, analyzing competitor ads, or speeding up editing workflows.

What You’ll Do

Edit Paid Social Ads

• Edit performance-driven video ads for Meta, Instagram, TikTok, Reels, and other short-form platforms
• Turn raw UGC, talking-head footage, testimonials, product demos, founder content, and creator-style clips into finished ads
• Create multiple hooks, angles, and video variations for creative testing
• Build strong first-three-second hooks with visual impact
• Repurpose existing footage into new ad concepts and variations
• Make videos feel native to the platform, not like overproduced brand commercials

Bring Direct Response Creative Instincts

• Edit videos around direct response structures such as problem, agitation, solution, proof, and CTA
• Match the editing style to the footage, offer, brand, and creative angle
• Know when an ad should feel organic, handheld, raw, and native
• Know when an ad should feel more polished, premium, or brand-forward
• Use pacing, captions, pattern interrupts, b-roll, visual proof, and sound to keep people watching
• Make the ad feel cohesive rather than stitched together with random filler
• Think from the consumer’s perspective, not just the editor’s perspective

Improve Hooks, Pacing, and Retention

• Strengthen hook visuals and opening moments
• Improve pacing, scene order, and visual flow
• Add captions, overlays, text callouts, screenshots, sound cues, and pattern interrupts
• Identify moments where viewers may drop off and improve the edit accordingly
• Create edits that are clear, engaging, persuasive, and easy to follow
• Use sound design and audio pacing to make videos more engaging

Use AI Tools in the Creative Workflow

• Use AI tools to generate natural-looking filler footage or additional product b-roll when client footage is limited
• Match AI-generated footage to the quality, lighting, environment, and realism of the original clips
• Use AI voiceover tools when applicable
• Use AI tools for transcription, scene analysis, competitor ad comparison, and creative research
• Understand when AI improves an edit and when it makes the video feel unnatural
• Stay curious about new creative tools and workflows

Collaborate With the Creative Team

• Read creative briefs and ask smart questions when something is unclear
• Communicate estimated completion times before starting work
• Send an initial draft for review when working on a new format or a brief with multiple variants
• Take feedback from strategists, media buyers, and creative directors
• Revise quickly and communicate clearly around blockers, timelines, and priorities
• Pull inspiration from winning ads, organic content, competitor ads, and top creators
• Recommend new creative angles, hooks, structures, and references when appropriate

You’re a Great Fit If...

• You have 2 to 5+ years of video editing experience
• You have experience editing paid social ads, UGC-style content, short-form content, or DTC ecommerce ads
• You understand what makes content feel native to Meta, Instagram, TikTok, and Reels
• You have strong instincts for hooks, pacing, retention, and visual flow
• You understand direct response advertising and performance creative
• You can tell the difference between content that is visually aesthetic and content that is persuasive to a consumer
• You know how to adapt the edit based on the footage style, whether it should feel raw and organic or polished and premium
• You are strong with captions, typography, sound design, overlays, and voiceover pacing
• You can create multiple ad variations quickly without sacrificing quality
• You ask questions when a brief is unclear
• You communicate clearly about timelines, revisions, and blockers
• You are comfortable using AI tools in your creative workflow
• You have a strong sense of what keeps viewers watching

Tools You Should Be Comfortable With

You do not need to know every tool listed, but you should be fast at learning new creative tools.

• Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve
• CapCut
• Meta ad creative references and competitor research
• TikTok native editor
• Instagram native editor
• ElevenLabs or similar AI voiceover tools
• Higgsfield or similar AI image and video tools
• Gemini, ChatGPT, or similar tools for transcription, scene analysis, and creative research
• AI tools for image, video, voiceover, b-roll, and clip generation
• Google Drive, Slack, Notion, Frame.io, or similar collaboration tools

Nice to Have

• Experience editing direct response DTC ads
• Experience working with paid social creative teams
• Experience editing Meta ads specifically
• Experience researching Meta Ad Library, TikTok Creative Center, or competitor ads
• Experience creating viral organic short-form content
• Experience creating platform-native content for TikTok, Instagram, or Reels
• Experience inside a marketing agency
• Motion graphics or typography skills
• Understanding of Meta and TikTok ad performance metrics
• A strong portfolio of UGC, paid social, or organic short-form edits
• Experience with AI-generated b-roll, AI voiceovers, or AI-assisted editing workflows

Get to Know the Team

At Grab, we are driving the next phase of growth by expanding our network of F&B merchants and enhancing omnicommerce solutions. This team is the engine of our expansion, focusing on acquiring new partners for services such as Dine-Out Deals, Reservations and Loyalty. This commercial role plays a pivotal role in identifying opportunities and ensuring a seamless onboarding experience for new merchants entering the Grab ecosystem.

Get to Know the Role

As part of the GrabFood Commercial Malaysia team, you will identify and build relationships with F&B merchants to drive the adoption of Grab's innovative services. Reporting to the Sales Team Leader, you will work with potential partners to implement acquisition strategies that align with Grab's goals. Your role will involve sourcing high-value leads, managing sales pipelines, and onboarding merchants onto platforms such as Dine-Out Deals and Reservations. You will work in Johor Bahru, onsite, and may require travel to outer cities/ Klang Valley.

The Critical Tasks You Will Perform

Merchant Acquisition & Onboarding

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals and Reservations.

Lead Generation & Pipeline Management

• Independently source strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.

Strategy Execution & Market Insights

• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

To serve as the primary bridge between on-ground logistics execution and digital order orchestration. This role ensures system availability to deliver a successful "shipment" end to end by translating physical warehouse and in-transit cargo constraints into system requirements.

We are looking for a Talent Acquisition Specialist to join our HR team. You will own end-to-end recruitment across a broad range of functions, from technology and product to commercial and corporate, partnering closely with hiring managers to build high-quality, diverse pipelines and deliver an outstanding candidate experience. 

This is an excellent opportunity for someone with 3–6 years of in-house or agency recruiting experience who is ready to take on greater ownership, influence hiring strategy, and grow within a fast-paced environment.  

Responsibilities

• Manage the full recruitment lifecycle for a portfolio of roles spanning multiple business functions, from initial briefing through to offer and onboarding handover. 

• Partner with hiring managers to define role requirements, craft compelling job briefs, and align on candidate profiles and assessment criteria. 

• Create accurate, engaging, and inclusive job descriptions and advertisements across relevant channels. 

• Proactively source passive talent through LinkedIn Recruiter, talent databases, networking, and creative outreach strategies. 

• Deliver a consistently positive and timely candidate experience at every stage of the process. 

• Conduct initial screening interviews and add structured feedback to our ATS (Workable). 

• Manage offer processes including compensation benchmarking, negotiation support, and pre-boarding communication. 

• Act as a trusted advisor to hiring managers, coaching them on best-practice interviewing and assessment techniques. 

• Provide regular updates on role progress, market insights, and pipeline health. 

• Collaborate with the broader HR team on employer branding, talent programmes, and process improvements. 

• Maintain accurate and up-to-date records in the ATS (Workable) throughout the recruitment process. 

• Track and report on key recruitment metrics including time-to-hire, cost-per-hire, and pipeline conversion rates. 

• Identify opportunities to streamline processes and improve the efficiency and quality of hiring. 

• 3+ years of end-to-end recruitment experience, either in-house or in a fast-paced agency environment. 

• Demonstrable experience hiring across multiple functions (e.g. tech, commercial, operations, corporate). 

• Proficiency with an ATS and LinkedIn Recruiter; comfortable working in data-driven recruitment workflows. 

• Strong stakeholder management skills, able to influence, advise, and push back constructively. 

• Excellent written and verbal communication skills with high attention to detail. 

• A proactive, ownership mindset with the ability to manage multiple roles simultaneously. 

• Demonstrated commitment to inclusive hiring practices. 

Main Purpose

The Digital Capability & BI Specialist develops, implements and sustains plant competency development programs and digital solutions to improve workforce capability, operational performance and continuous improvement. The role works closely with Operations, HR, Engineering and CI teams to identify capability gaps, deploy digital use cases and support strategic business initiatives.

Direct Link to KPI's

Delivering team/area Key Performance Indicators (KPI) linked to the Compelling Business Need (CBN) in Safety, Quality, Delivery, Cost and Engagement through capability building, digital transformation and continuous improvement initiatives.

Safety, Health and Environment

• Drive a strong Safety, Health & Environment culture and role model safe behaviors.

• Ensure compliance with SHE policies, PPE requirements, and safety standards.

• Conduct BOS and OFS activities according to plant requirements.

• Support competency development related to SHE and operational excellence.

Quality

• Promote and support a strong quality culture across all functions.

• Ensure training and competency programs align with quality management requirements.

• Support capability building initiatives that strengthen product quality and compliance.

Leadership & Capability Development

Competency Management

• Own and manage the plant competency management system, including competency matrices, skills assessments, and gap closure plans.

• Develop and monitor competency KPIs to ensure workforce capability requirements are achieved.

• Partner with HRBP, CI Manager, and functional leaders to establish and implement standardized competency development programs.

• Drive Train-the-Trainer programs and capability-building initiatives across the plant.

• Support workforce flexibility through multi-skilling and cross-functional development.

• Lead competency development in Continuous Improvement methodologies, including:

• Root Cause Analysis (RCA)
• Kaizen
• SMED
• 5S
• Problem Solving
• Autonomous Maintenance
• Basic Six Sigma tools

• Own the plant idea generation and improvement suggestion system to strengthen CI culture.

• Lead selected capability-building and loss-reduction projects linked to MOS priorities.

Digital & Data Leadership

• Promote digital transformation and data-driven decision making across the plant.

• Act as local champion for Business Intelligence (BI), analytics, and digital solutions.

• Collaborate with plant teams, Digital Engineering, IT/OT, and central digital communities to identify and deploy digital use cases.

• Support digital capability development and digital literacy across all plant functions.

• Actively benchmark and share best practices with internal and external stakeholders.

Delivery & Continuous Improvement

Digital Solutions & Business Intelligence

• Develop, implement, maintain, and improve digital solutions including:

• Power BI dashboards
• Automated reporting
• Applications and workflow solutions
• Data visualization tools
• Analytics and optimization models

• Drive intelligent automation initiatives including RPA and workflow automation.

• Support implementation of predictive analytics and machine learning use cases where applicable.

• Act as Product Owner for local digital solutions and ensure sustainability of deployed tools.

• Create training materials, user guides, and documentation for digital solutions.

Project & Stakeholder Management

• Lead digital and capability projects using agile project management principles:

• Requirement gathering
• Solution evaluation
• Design and testing
• User training
• Deployment and sustainment

• Work closely with MOS Pillars, Operations, Engineering, Quality, Supply Chain, HR, and CI teams to identify improvement opportunities.

Support Kaizen events and continuous improvement workshops through data analysis and capability development.

Systems & Reporting

• Serve as Super User for competency management and digital learning systems.

• Maintain competency records, training databases, digital dashboards, and KPI reporting.

• Monitor training effectiveness and digital solution performance through agreed KPIs.

• Provide regular reporting and insights to support business decision-making.

Cost & Business Performance

• Support delivery of the plant's CBN, AOP, and VCP objectives through capability building and digitalization initiatives.

• Identify opportunities for cost reduction, productivity improvement, and operational efficiency through data analytics and workforce capability enhancement.

• Manage relationships with external training providers and digital solution partners to ensure value delivery.

As a Sales CRM Controller & Process Specialist, you will serve as the primary contact for users and corporate teams (Sales, IT, and others) on all CRM topics related to sales processes. You will work closely with sales teams and system users to ensure process adherence, data quality, and operational efficiency. Acting as the link between business needs and technical solutions, you will maintain master data integrity, enforce corporate sales process standards, and proactively push automation initiatives that enhance sales performance across the organization.

We are looking for a professional with hands-on experience in CRM-enabled sales operations and process controlling, ideally within a B2B environment. Strong communication skills, a results-oriented and analytical mindset, and technical proficiency in Microsoft Dynamics 365, Power Automate or comparable workflow tools, Power BI, and Microsoft Excel are essential to succeed in this role.

Position description – Your fields of activity at a glance

• Ensure adherence to corporate sales processes within CRM; identify deviations, track resolution, and report on compliance KPIs to sales leadership
• Own pipeline data integrity: monitor stage progression, flag stale opportunities, and enforce entry/exit criteria across the sales funnel
• Maintain and govern core CRM master data (accounts, contacts, opportunities); run regular cleansing cycles and manage deduplication
• Design and deploy Power Automate flows to reduce manual CRM tasks — from opportunity updates and approval routing to activity reminders and data validation triggers
• Build and maintain dashboards tracking pipeline health, data quality scores, and process adherence; translate findings into actionable recommendations
• Act as the main contact for users and internal teams for all operational CRM questions, including user support, training, and documentation

Get to Know the Team

The Business Intelligence & Operations Solution (BIOS) team supports Malaysian Operations across two functions: the Business Intelligence arm delivers dashboards and analytics to surface insights that guide operational decisions, while the Operations Solution arm builds automation solutions and streamlines processes to drive efficiency.

Together, we equip the operations team with the tools and data they need to move faster and work smarter.

Get to Know the Role

You will report to the Team Lead of the Business Intelligence & Operations Solution team. This team builds the automation solutions that Malaysian Operations relies on to run efficiently. The solutions involve streamlining workflows and ensuring data flows seamlessly into the tools you build.

This role is based onsite at our Petaling Jaya office.

You will own end-to-end solution delivery: from scoping problems with stakeholders to seeing your solutions adopted in the field. You'll deepen your expertise across solution architecture, data engineering, and the application of AI tools to real operational challenges.

If you enjoy turning messy operational problems into clean, scalable solutions, this role is for you.

The Critical Tasks You Will Perform

• Analyze existing operational processes to identify inefficiencies and areas for improvement.
• Design, develop, and implement solutions to optimize workflows and enhance operational efficiency.
• Utilize Python to automate repetitive tasks and processes, ensuring solutions are robust, scalable, and maintainable.
• Use SQL to extract data from databases as required for processing and operational needs, ensuring data integrity and consistency.
• Document all operational processes, including design, development, and implementation phases.
• Create comprehensive user guides and technical documentation to support the deployment and maintenance of solutions.
• Work closely with stakeholders within MY Operations to understand their needs and develop tailored solutions.
• Provide ongoing support and troubleshooting for existing solutions.

PURPOSE OF THE JOB

The Marketing & Customer Engagement Specialist is responsible for supporting the planning and execution of customer-focused marketing initiatives that strengthen brand engagement, drive customer loyalty, and contribute to commercial growth. Working closely with internal stakeholders and external partners, the specialist will execute targeted marketing activities, support customer engagement programs, and help translate business priorities into meaningful interactions that increase brand affinity, customer retention, and visitation across online and offline channels.

RESPONSIBILITIES OF THE JOB

• Support the planning and execution of customer engagement and marketing initiatives that strengthen customer relationships, increase brand affinity, and drive repeat visitation and purchases.
• Support the implementation of integrated marketing campaigns, ensuring seamless execution across digital, social, in-store, and other customer touchpoints.
• Coordinate campaign assets, timelines, and stakeholder requirements to ensure campaigns are delivered on time and according to plan.
• Work closely with internal teams and external agencies to support campaign delivery and customer engagement objectives.
• Assist in the development of campaign briefs, communication plans, and post-campaign evaluations.
• Prepare regular reports and insights to evaluate campaign effectiveness and customer engagement performance.
• Support testing and learning initiatives to improve engagement, recruitment, retention, and customer experience outcomes.
• Collaborate with cross-functional teams including Marketing, E-commerce, Sales, Customer Experience, Communications, and Store teams to deliver customer engagement initiatives.
• Coordinate with external agencies, vendors, and partners to ensure deliverables meet agreed timelines, budgets, and quality standards.
• Support administrative processes including purchase orders, budget tracking, campaign documentation, and project coordination.