Okay Flexibility, But Room for Improvement
Working at AXA Philippines was an experience with its ups and downs, especially regarding schedule flexibility.
As a claims associate, I appreciated the hybrid work arrangement they offered sometimes. It was nice to have some days working from home, which really helped cut down on the tough Manila traffic commute. My team members were pretty supportive of each other.
The work flexibility isn't consistent for all roles in this insurance industry. For a corporate environment, they could offer more WFH days, especially since the tech setup supports it. Sometimes you feel like you're tied to the office too much.
Management should seriously look into offering more consistent remote or hybrid options across all departments. It would greatly boost employee morale and retention in this competitive insurance market, especially for roles like claims processing.