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Overall employee rating

3.0
Based on 39 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 28 reviews rated 3 out of 5 stars. 11 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
5
4
3
2
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
3.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Account Manager
2.6
5 July 2026

Leadership Can Be Hit or Miss

Working here as an Account Manager, I've seen how leadership really shapes the daily grind. It's definitely a mixed bag when you look at different levels of management.


Pros

Some immediate team leads are genuinely supportive. They really help you grow in your client services role here. It's a big corporate environment, so there are decent resources if you look for them.


Cons

Upper management often feels out of touch. There's not always clear direction from the top for us in the New York City office, especially with digital advertising trends. It makes executing campaigns tough sometimes.


Advice to Management

Improve communication from senior leadership down to the teams. More transparency on big decisions would help everyone, especially for folks working in client services roles.


Ratings by topic
2.0
Work life balance
3.0
Career Growth
2.0
Work flexibility
3.0
Job Security
3.0
Pay and benefits
2.0
Leadership
3.0
Company Culture

Similar reviews
Digital Media Planner
3.4
29 April 2026
Solid Place for Media Professionals to Grow
Pros: Great learning in digital advertising and media planning. Colleagues are supportive, fostering a collaborative culture for professional growth. The hybrid work setup is a big plus, and it's a solid environment for a media agency career.
Cons: Workload gets intense for a Digital Media Planner during launches, challenging work-life balance. Also, being a large global media services company, internal approval processes can sometimes feel slow or bureaucratic.
Advice to Management: Focus on optimizing workflow and resource allocation to help manage peak workloads for Digital Media Planners, especially during intense campaign periods, to better support employee well-being.
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Account Manager
3.1
24 April 2026
Leadership is hit or miss at WPP Media
Pros: Some senior leaders are genuinely inspiring, especially within the digital marketing teams. You can learn a lot if you're lucky to work under them. The benefits package is pretty solid for a large media agency.
Cons: Other leaders don't provide much direction or support, which can be frustrating for an Account Manager. There's a real lack of consistent vision from the top, especially in the New York City office. It feels like too many cooks in the kitchen sometimes.
Advice to Management: Focus on leadership development programs that ensure consistent management quality across all departments. Clearer communication on company goals would also help everyone.
Show more
Media Planner
3.0
4 April 2026
Solid Team, But Pay Needs Adjustment for NYC
Pros: The healthcare benefits are decent, which is always a plus in a big corporate agency. There's also a standard 401k match, which is fine, and some employee perks like discounts.
Cons: As a Media Planner, the base salary in New York City felt pretty low for the demanding workload. Raises are slow to come, and the annual bonus structure for digital media professionals felt inconsistent and not very transparent. It's tough when you're working hard on client ad campaigns.
Advice to Management: WPP should really look at adjusting the compensation bands for Media Planner roles, especially for those in major markets like New York City. More clarity on performance-based bonuses would also be appreciated by employees working on client services and ad campaigns.
Show more

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