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PRIMARY RESPONSIBILITIES:
SPECIFIC RESPONSIBILITIES:
Registers samples onto LIMS based on client’s request and/or Sample Submission Form (SSF) to create work orders accurately.
Communicates any discrepancies or other issues relating to the SSF or other aspects of the clients requests to supervisor or appropriate Canadian resource for resolution
Applies correct QC protocols to each work order to ensure it meets QP21 guidelines and clients requirements. Liaises with relevant QC chemists and Canadian management when requirements are unclear.
Generates Acknowledgement for Work Order and distributes to clients.
Links appropriate price list and sales quotations to work orders.
Ensures clients test requests and invoicing instructions are followed to help improve efficiency for production.
Generates customer invoices and statements, and distributes to clients’ accounts payable contacts
Follows up with clients regarding payment.
Accountable for accurate and timely data input.
Maintains and prepares reports from manual or electronic files, inventories, mailing lists and databases.
Follow all company health, safety and environmental policies.
May be assigned and coordinate special or ad hoc projects as needed.
Preferred candidate with experience in SAP
