We are seeking a customer-focused Application Engineer to support AC/DC and DC/DC power supply solutions for North American customers and distributor partners. Based in the Philippines, this role will work US business hours and serve as a key technical interface between distributors, customers, internal teams, and suppliers in Asia.
Key Responsibilities
- Provide timely technical support and respond to enquiries from North American distributor sales teams and customers
- Deliver product training to distributors and channel partners
- Recommend and support design-in of power supply solutions based on customer requirements
- Perform basic electrical testing and validation for customer-specific applications (as needed)
- Troubleshoot application issues related to integration, EMI/EMC, and thermal performance
- Act as primary or secondary technical contact with suppliers in Asia supporting North American business
- Coordinate with North America Applications Engineering to resolve technical questions and customer concerns
- Document technical details of customer engagements and customized solutions in the company CRM system
