THIS ROLE
A leadership position responsible for managing a team of depositary professionals while ensuring operational excellence. This role oversees team performance, service delivery, and compliance while providing technical guidance and developing team capabilities.
WHAT WILL YOU DO
- Lead team performance and development
- Drive service delivery excellence
- Ensure compliance requirements
- Maintain and manage stakeholder relationships
- Oversee complex matters
- Develop team capabilities
- Direct process improvements
- Manage operational risk
- Review team deliverables
- Conduct performance reviews
- Manage stakeholder relationships
- Monitor workflow and capacity
- Ensure regulatory compliance
- Handle escalated issues
- Review compliance cases
- Establish quality standards
- Manage team resources
WHAT WE OFFER
- Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
- Health and wellness support – HMO coverage from Day 1 (with 2 free dependents), life and accident insurance, mental health support, and medical allowances
- Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
- Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
- Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards