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Employee Services Specialist

CAES

CAES
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Taguig City, Philippines
  • Create and distribute offer letters  

  • Collect onboarding documentation and processes  

  • Coordinate with relevant stakeholders on changes to offer of employment  

  • Act as point of contact for all questions related to pre-employment activities from candidates, recruiting, hiring managers and HR  

  • Ensure compliance with all state and corporate regulations and laws  

  • Ensure strict adherence with standard protocols for electronic personnel file management and document storage  

  • Order background checks, track completion, and assist in review and analysis of results  

  • Prepare and communicate candidate background check clearances 

  • Connect with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition  

  • Ensure all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed 

  • Keep track of daily productivity, volume reports, and other relevant reports as required  

  • Perform and track onboarding data entry for large volume of hires   

  • Ensure accuracy of all data processed and entered in HR systems 

  • Engage and build relationships with key stakeholders  

  • Escalate and analyze identified issues and concerns to the Team Lead for timely resolution  

  • Assess identified issues and collate information from relevant stakeholders to assist in investigating and in resolving common and recurring issues  

  • Maintain current processes and incorporate documentation updates  

  • Support selected simple process improvements to streamline processes   

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