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Logistics Support Officer

CAES

CAES
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Taguig, Philippines
  • Monitors inbound deliveries using carrier provided tracking tools, identify delayed shipments within transit process, and escalate to logistics/planning stakeholders for further action.
  • Monitors outbound deliveries to export customers using carrier provided tracking tools, to provide value added services including pre-alert notification and where shipments deviate from plan.
  • Monitors outbound deliveries to domestic AU and NZ customers using carrier provided tracking tools.  Identify delivery exceptions and follow pre-determined resolution matrix to pre-emptively inform and resolve customer facing delivery impacts.
  • Source data and update weekly AU and NZ WHS backlog and domestic transit time information and share with PT stakeholders across the business.
  • Assist logistics/planning stakeholders with resolution of WHS delivery quality topics (e.g. incorrect supply, damage, faulty related documentation to ensure correct systematic handling and outcome.
  • Monitors quality blocked inventory that is beyond target aging (e.g. >6 months) and escalate to logistics/marketing stakeholders for resolution actions.
  • Support with co-ordination of rework activities between logistics and technical stakeholders or 3P providers (e.g. local TEF modifications, re-labelling activities).
  • Support with identification of gaps and facilitate updating of missing dimensional and volumetric UoM information to enhance quality of system material masterdata and dependant processes. 
  • Co-ordinate consolidation of weekly AU<>NZ inventory transfers request from planners and escalate any delays to logistics/planning stakeholders.
  • Support with other PT Logistics related projects and activities as required.
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