Role Summary
The Accounts Payable Clerk is part of a centralised offshore shared services team responsible for high-volume, end-to-end accounts payable processing across multiple business units and legal entities. The role focuses on standardised processing, strict adherence to controls, and consistent service delivery against defined KPIs.
Key Responsibilities
Standardised High-Volume Processing
• Process high volumes of supplier invoices in line with global Accounts Payable (AP) policies, standard operating procedures (SOPs)
• Perform 2-way and 3-way matching using ERP and invoice workflow systems
• Ensure correct coding, approvals, and timely posting of invoices
• Manage invoice exceptions through defined escalation and resolution workflows
Supplier Reconciliations to NetSuite AP
• Perform supplier reconciliations from statements to NetSuite AP and resolve discrepancies within agreed timelines
Master Data
• Maintain supplier master data in line with data governance and change-control requirements
Controls, Compliance & Quality
• Comply with segregation of duties, approval authorities, and internal control frameworks
• Support month-end close activities, ensuring proper cut-off, and monitoring AP ageing
• Participate in quality reviews and necessary remediation actions
• Provide audit support by supplying documentation and evidence as required
Service Delivery & Stakeholder Support
• Act as a point of contact for AP queries from regional finance teams, other internal stakeholders, and suppliers
• Communicate clearly and professionally across time zones and geographies
• Escalate issues in line with agreed governance models and service protocols
Continuous Improvement & Automation
• Support process improvement initiatives, including automation, standardisation, and workload optimisation
• Provide input into SOP updates and automation initiatives
• Adapt quickly to system enhancements and process changes
Key Skills & Experience
• Experience in a centralised or offshore shared services AP environment
• Proven ability to process high transaction volumes accurately and consistently
• Strong understanding of AP controls, approval frameworks, and audit requirements
• Experience working with ERP systems and invoice automation tools in AP
• Ability to work to KPIs and other quality metrics
• Experience supporting multiple regions, entities, or currencies
• Exposure to global AP process standards
• Familiarity with continuous AP process improvement
Personal Attributes
• Process-driven with strong attention to detail working in a structured, rules-based environment
• Resilient and adaptable in a fast-paced operational setting
• Clear communicator with a strong internal customer-service satisfaction mindset
Candidates must be located in the Philippines
AU Office hours (Mondays to Fridays)