Purpose of Role
Responsible for the design, integrity, and enablement of technology platforms supporting data, integration, development, and innovation for internal operations and external customer experiences. Leads internal engineering, oversees outsourced technical partners, defines architectural standards, and governs technical execution across enterprise systems. Ensures all development (internal or vendor-led) aligns to architecture, platform strategy, and security. Enables scalable design, reusable integration, and secure solutions. Leads adoption of AI, low-code automation, and advanced analytics. Acts as key design authority.
Leadership at Fantastic (Learners, Collaborators, Changemakers)
Prioritises personal growth; authentic; seeks feedback; learns from mistakes. Invites others' involvement; embraces input; asks for help. Explores alternative ways of working; tests ideas; checks customer satisfaction; shares lessons learned.
Accountabilities
Serious on Safety: Participate in safety programs; identify and report hazards. Support business safety targets; complete Learning Lounge safety modules.
Right People – Lead & Collaborate: Build high-performing multi-disciplinary team with clear expectations and accountability. Lead recruitment, performance feedback, succession planning, capability development. Foster collaboration, inclusion, continuous improvement. Set direction; coach and mentor. Role model inclusive leadership, psychological safety, respect.
KPIs: Strong engagement results; improved team capability, cross-skilling, reduced single-point knowledge risks; succession readiness.
Customer at the Centre – Partner for Success: Understand customer needs; ensure solutions support them. Collaborate with Business Technology Delivery to translate requirements into scalable, secure, sustainable designs. Prioritise supportability, UX, long-term viability. Deliver high-quality outputs minimising rework, defects, testing burden. Provide transparency and responsiveness. Stay abreast of trends. Provide clear technical input during solution shaping.
KPIs: Solutions aligned to business intent with minimal rework; outputs meet quality standards reducing defects, UAT issues, downstream testing effort.
Operational Excellence – Drive Technical Integrity, Reliability, Alignment: Define/maintain architectural principles, reference models, design standards. Govern solution design via architecture review. Lead internal development/data teams. Introduce/scale AI-enabled development for code quality, velocity, testing, documentation. Guide integration patterns and shared services. Oversee outsourced vendors for quality, security, architectural adherence. Promote DevOps (CI/CD, version control, testing, release discipline). Oversee third-party platforms (ERP, POS, WMS, CRM) for compliance with architecture, documentation, supportability. Own enterprise data environment (data pipelines, lakes, semantic models, warehouse). Oversee ETL/ELT performance, data quality, resilience. Ensure DevOps practices (backlog management, sizing, sprint alignment, transparent delivery). Collaborate with delivery/reporting teams for governed data structures. Align with operations and cybersecurity. Provide senior technical escalation for design, integration, performance, production issues.
KPIs: Consistent application of standards; improved velocity/quality via AI; platform stability, scalability, readiness; prompt escalation resolution; consistent sprint planning/backlog hygiene; documentation and support readiness pre-go-live.
Grow the Business – Enable Innovation & Platform Evolution: Explore emerging tech (AI, automation, low-code). Collaborate with business, delivery, data leaders to translate innovation into scalable, secure solutions. Guide long-term evolution of data and integration platforms for agility and insight. Support AI/automation adoption by ensuring platforms and data are enterprise-ready. Contribute to technology roadmaps. Foster innovation culture and technical curiosity.
KPIs: Emerging tech piloted with measurable outcomes; platform/architecture strategies evolved for new business models, agility, scalable innovation.
Success Profile
Work Experience – Essential: Proven experience leading architecture, engineering, data, or platform teams across enterprise environments. Demonstrated technical governance across application and data platforms. Track record overseeing internal teams and managing outsourced vendors. Background managing integration/data flows across complex, multi-system landscapes. Experience influencing technical design across business and customer-facing digital platforms. Experience in agile/hybrid delivery (sprints, backlog, architecture alignment).
Work Experience – Desirable: Enabling emerging tech (AI, low-code, cloud-native). Retail/consumer-facing industry exposure. Shaping enterprise data environments or modernising platform strategies.
Qualifications – Essential: Tertiary qualification in Computer Science, Information Systems, Engineering, or equivalent practical experience.
Qualifications – Desirable: Training/credentials in architecture, cloud, data engineering, or development leadership.
Technical Skills – Essential: Enterprise data platforms (data lakes, warehouses, pipelines, semantic models). Architecture governance, integration patterns, platform alignment. Microsoft Fabric, Power BI, Azure development. DevOps (CI/CD, version control, release management). Technical standards, support readiness, documentation.
Technical Skills – Desirable: Low-code/automation (Power Platform, Logic Apps). Security, privacy, compliance. AI-assisted development, test automation. Azure DevOps, Jira, Confluence. API management, microservices, hybrid integration.
Traits & Attributes – Essential: Strategic mindset (present & future). Technically credible; influences developers, data teams, vendors. Structured, analytical, strong decision-making in complex environments. Collaborative, inclusive, builds trust. Simplifies complex concepts for non-technical stakeholders. Passionate about innovation, quality, sustainable platforms.
Traits & Attributes – Desirable: Curious, adaptable. Commercially aware (business drivers, risk, trade-offs). Resilient under competing priorities, change, delivery pressure.
Join the awesome team and enjoy these benefits & perks
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
