Job Overview
The Dental Appointment Coordinator is responsible for managing patient appointment confirmations and ensuring all required dental forms are completed accurately and submitted prior to treatment. This role supports smooth patient flow, improves office efficiency, and ensures compliance with clinical and administrative requirements.
Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM | Eastern Time
Responsibilities
- Confirm patient appointments via phone, text, email, or automated systems.
- Follow up with patients who have not confirmed appointments to reduce no-shows and cancellations.
- Maintain and update daily confirmation logs and appointment schedules.
- Ensure patients complete required forms prior to their visit (medical history, consent forms, HIPAA forms, financial agreements, etc.).
- Verify that all forms are accurately completed, signed, and properly documented in the practice management system.
- Communicate missing or incomplete documentation to front desk staff.
- Coordinate with the insurance verification team and to ensure patient records are complete.
- Maintain patient confidentiality in compliance with HIPAA regulations.
- Assist with general front office administrative tasks as needed.
Qualifications
- High school diploma or equivalent required.
- Previous dental office or administrative experience preferred.
- Familiarity with dental office workflows and patient intake processes is a plus.
- Experience with dental software systems (Dentrix, Eaglesoft, Open Dental, etc.) preferred.
- High attention to detail and accuracy in documentation.
- Comfortable using phone systems, email, and digital form platforms.
Independent Contractor Perks
- Health insurance in eligible locations
- Permanent work from home
- Immediate hiring
Note
- Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
Reminder
- Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.
