The MDM Manager will own and govern all Item/Product Master Data processes and systems. This is a key leadership role responsible for ensuring the accuracy, consistency, and integrity of master data while driving governance strategy and operational excellence.
You will lead a team of Data Stewards, manage day-to-day data workflows, and serve as the final authority on data approvals. This role partners cross-functionally to strengthen data governance frameworks and support critical business operations.
Key Responsibilities:
Data Governance & Oversight
- Serve as the final approver for new product item requests and data changes
- Ensure adherence to data governance policies and business rules
- Maintain accountability for the accuracy, consistency, and quality of item master data
- Act as the escalation point for complex data issues and exceptions
Team Leadership
- Lead, mentor, and develop a team of Data Stewards
- Provide ongoing coaching, training, and performance feedback
- Oversee daily operations to ensure efficiency, quality, and SLA adherence
Strategy & Cross-Functional Collaboration
- Partner with IT, Supply Chain, Finance, and Sales teams to align data practices with business needs
- Develop and enhance data governance standards and frameworks
- Drive continuous improvement initiatives across data quality, processes, and documentation
- Define and track KPIs related to data quality and operational performance
Tools, Systems & Reporting
- Support the development of dashboards and reporting tools to monitor data quality and team performance
- Ensure effective use of MDM and ERP systems to enforce governance standards
- Contribute to enhancements in data management tools and processes
Core Competencies
- Leadership and team development
- Strategic thinking and problem-solving
- Strong communication and stakeholder management
- Sound decision-making in high-impact situations
Qualifications:
Education
- Bachelor’s degree in Business, Information Technology, Computer Science, or a related field
Experience
- 5+ years of experience in Master Data Management, Data Governance, or Data Quality
- 2+ years of experience leading or managing data-focused teams
- Experience working with item/product master data in ERP or MDM platforms (e.g., SAP, Oracle, Informatica, Stibo)
Technical Skills
- Strong understanding of MDM principles and best practices
- Experience with SQL or similar data querying tools
- Familiarity with data visualization tools such as Tableau or Power BI
- Understanding of how master data impacts downstream systems (Inventory, Purchasing, Finance, POS)
What You’ll Gain
- A collaborative, performance-driven environment
- Opportunities for professional growth and advancement
- Competitive benefits, including health coverage and retirement plans
- Paid time off and company holidays
- The opportunity to contribute to impactful, large-scale initiatives
