About Us
TalentPop App is building a team of dedicated Customer Service Representatives who are passionate about delivering exceptional customer experiences and making a meaningful impact with every interaction. We’re a fast-growing remote company that values collaboration, growth, and long-term success.
Perks & Benefits
- Annual performance-based increases
- Paid time off
- Health and dental insurance or a monthly health stipend
- Holiday bonuses
- Permanent work-from-home setup
- Opportunities for career advancement within TalentPop App
Responsibilities
- Support Customers: Assist customers through email, phone, live chat, and/or social media channels.
- Manage Customer Needs: Help customers with orders, shipping updates, product information, returns, and general inquiries.
- Deliver Excellent Service: Provide thoughtful, professional, and high-quality support aligned with TalentPop App’s customer experience standards.
Requirements
- Proficiency in English (written and verbal).
- At least 1 year of remote or online customer service experience.
- Experience using platforms such as Gorgias, Zendesk, or Shopify is a plus.
- Strong communication and problem-solving skills.
- Adaptable, proactive, and solutions-oriented mindset.
Technical Requirements
- Personally owned PC or laptop with an i5 processor or equivalent.
- Minimum internet speed of 25 Mbps for both upload and download.
APPLICATION INSTRUCTIONS
To ensure your application is processed correctly, please follow these steps:
- Select "Customer Service" when choosing the position.
- Use the application code: CS
Ready to grow your career with TalentPop App? Join a supportive remote team where your contributions are valued, your growth is encouraged, and your work makes a real impact. Apply today and become part of the TalentPop App team!
