The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation closely work with Call Center & Marketing team.
Qualifications
Entry-Level: minimum of 1-2 years professional experience (BPO, Corporate, LeadGen, Agency)
Excellent verbal and written communication skills
Business Analysis And Requirements Gathering Abilities
Must have a technical skills
Familiarity with Meta Advertising & Analytics
Proficient into Excel Vlookup, Pivot & CRM, Looker Studio
Highlights Of The Role
Recommend and ensure that quality assurance standards and processes are implemented and achieved.
Working on KPI, Statistic, Lead Generation analytics, campaign testing for both manual and automated testing
Collaborate: Collaborate with sales/call center/marketing teams to reproduce, analyze, and debut issues.
Demonstrate ownership and accountability through self-directed task management.
Review functional/operational requirements for lead generation, sales and advertising campaigns
Automation Testing: Determine which test campaigns and calls under what statistics will improve effectiveness and efficiency for lead generation and sales analytics.
Work Schedule: (Monday-Friday) (10AM-7PM)
Salary
30,000 - 40,000
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