Discover your 100% YOU with MicroSourcing!
Position: Reservations & Revenue Manager
Location: Mall of Asia Complex, Pasay City
Work setup & shift: Onsite | Shifting
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Responsibilities:
- Provide hands-on Opera Cloud support to the Revenue Manager(s) to maximise hotel revenue performance
- Maintain, load, and audit rates, inventory, and restrictions in Opera Cloud and SiteMinder
- Support Wyndham rate, content, and data loadings, follow-ups, and technical coordination
- Prepare and distribute daily, weekly, and monthly revenue reports (pace, pick-up, ADR, RevPAR, occupancy)
- Collect, validate, and input data from multiple systems ensuring accuracy and consistency
- Support forecasting processes through data preparation and demand tracking
- Monitor booking pace, channel performance, and inventory discrepancies
- Assist with distribution management across OTAs, wholesalers, and direct channels
- Conduct competitor rate shopping and market trend monitoring
- Liaise with system providers, channel managers, and brand partners to resolve technical or mapping issues
- Act as the key chase and follow-up resource for in- progress technical, system, or brand matters
- Ensure data integrity across all revenue and distribution platforms
Qualifications
- Minimum 2–4 years' experience in:
- Hotel revenue, reservations, or distribution support roles
- OR hotel systems, inventory, or channel management roles
- Hands-on experience with:
- Opera Cloud PMS
- SiteMinder Channel Manager
- Prior exposure to:
- Wyndham systems, reporting, or brand processes highly advantageous
- Experience supporting multi-property portfolios preferred
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
