Retail Sales Operation Manager

3.0

Job Type   /   Job Level

Full-time   /   Senior Manager

Company Location

Philippines

Responsibilities

Ensure at least 70% of total production (eggs) is channeled through retail stores and mobile outlets.
Work closely with Production Planning to align output with store demand and seasonal trends.
Develop sales initiatives, promotions, and bundling strategies to push retail volume.
Drive sales performance across all outlets to meet monthly and annual targets.
Grow the same store sales while managing the profitability of each outlet.
Launch and scale mobile retail units as a growth channel.
Standardize SOPs across stores and ensure operational efficiency.
Oversee inventory control, shrinkage management, and proper handling of fresh produce.
Implement best practices for merchandising and customer-facing displays.
Lead Area Supervisors/Cluster across the network.
Recruit, train, and motivate store staff for performance and customer service.
Design performance-based incentives for retail teams.
Strengthen customer experience and loyalty programs.
Gather customer insights to improve products, pricing, and promotions.
Manage brand visibility through stores and mobile units.
Provide weekly/monthly performance reports (sales, inventory, and production absorption).
Identify underperforming outlets and execute corrective action.
Support retail expansion planning with data-driven insights.

Qualifications

Bachelors degree in Business Administration or a related field preferred.
At least 5 years of experience in retail operations, specifically in a supervisory or team lead role.
Strong understanding of daily retail operations, including opening/closing procedures, inventory control, and staffing.
Familiarity with sales reporting, performance analysis, and compliance with company and government regulations.
Great customer service skills including upselling and resolving customer complaints effectively.
Experience in supervising, scheduling, and training retail staff.
Excellent leadership skills.
Knowledge of inventory systems, receiving procedures, stock rotation, and loss prevention.

Other Benefits

Work Schedule/Set-up: On-site: 8am 5 pm

Jobs in Philippines » Jobs in Cebu, Central Visayas, Philippines » Retail Sales Operation Manager

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