What Awaits You
- Be part of an operational team focused on maintaining seamless system operations and ensuring the reliability of key processes
- Take an active role in ensuring the smooth functioning of systems through effective monitoring, troubleshooting, and proactive maintenance practices
- Monitor system performance and usage, proactively identifying potential issues and bottlenecks to ensure system stability
- Build experience in diagnosing and resolving technical issues, ensuring prompt and effective solutions to minimize disruptions
- Take responsibility for identifying and tracking system issues, collaborating closely with development teams to resolve them effectively and ensure continuous improvement
- Be part of a team that values knowledge sharing, problem-solving, and center around efficiency and reliability to drive overall success
- You'll gain additional knowledge and skills needed to operate with Salesforce and Mulesoft, one of the leading CRM and integration platforms. You'll receive guidance and mentorship to confidently tackle real-world challenges with these platforms
What Should You Bring Along
- University Degree in Engineering, Computer Science, Business or a related field
- Minimum of 1-3 years of experience in an operational role is required
- Any previous operational experience with Salesforce, MuleSoft or ETL will be a plus
- Comprehensive knowledge of ITSM (IT Service Management) and ITIL (Information Technology Infrastructure Library) and experience applying them to IT service management processes
- Experience in troubleshooting, problem management, and communication, contributing to the seamless operation of our IT infrastructure
- Detail-oriented and proactive professional to manage and resolve technical issues while ensuring the integrity of our systems and data
- Proven expertise in problem management, addressing recurring issues with effective, long-term solutions
- A strong focus on maintaining data accuracy, consistency, and reliability through regular audits and validations
- The ability to quickly identify, analyze, and resolve technical issues, minimizing operational disruptions.
- A technical mindset with the capability to analyze code, interpret log files, and monitor performance metrics like latency and response times
- Proficiency in proactive system monitoring and setting up alerts using tools such as Splunk
- Excellent communication skills to collaborate effectively and support root cause identification and resolution.
- A proactive, open-minded, and curious approach to investigating and resolving issues
- The ability to establish and maintain feedback loops that enhance processes and system performance.
- Eagerness to learn and adapt to new technologies and methodologies
- Excellent collaboration skills with development teams to support resolve technical problems
- Excellent English verbal and written skills
What do we offer?
- Challenging projects with which we are shaping the mobility of tomorrow
- Great team spirit within an international team
- State-of-the-art global IT landscape and processes
- 100% implementation of the Agile Working Model methodology
- Wide range of personal & professional development opportunities
- High level of job security
- Work-Life-Balance and flexible working hours
- Attractive and performance-related remuneration
- Dynamic and highly-motivating work environment
At BMW TechWorks Romania, we view diversity and inclusion in all its forms as a cornerstone of our team's strength. Equal opportunities are a priority, and fair treatment of all applicants and employees is a fundamental principal of our corporate policy. Our recruitment decisions ensure a balanced and inclusive approach, valuing our people’s different personalities and skills, experience and viewpoints, regardless of sexual orientation, national origin or citizenship, gender identity, age, race, color, ethnicity, religion, or disability.
