Loan Processor
A Queensland-based Australian mortgage brokerage dedicated to simplifying the home loan process for clients is seeking an experienced Loan Processor to support the end-to-end processing of loan applications, working closely with brokers, lenders, and clients to ensure a seamless and efficient experience from initial submission through to settlement.
Full-time: 40 hours/week
Work Set-Up: Fully remote, Independent Contractor
Work Hours: AEST
Monthly Salary: $960-1600
What You'll Be Doing:
- Prepare, review, and process loan applications from initial submission through to settlement
- Liaise with brokers, lenders, and clients to obtain, verify, and manage all required documentation
- Accurately input and maintain client records within Infynity CRM and associated platforms (Trello, Microsoft Teams, WhatsApp)
- Monitor application progress, proactively follow up on outstanding requirements, and ensure compliance with lender policies and guidelines
- Coordinate submissions and manage processes through aggregator platforms, including Finsure
- Identify potential issues early in the application process and take initiative to implement timely solutions
- Provide comprehensive administrative support to the Mortgage Broker as required
- Prepare and manage compliance documentation, ensuring all files meet regulatory and internal standards
- Follow up with clients to obtain missing documents, signatures, and additional information in a timely manner
- Track critical dates and deadlines to ensure smooth and efficient settlements
- Conduct data entry, valuations, loan processing, credit input, and preliminary credit analysis
- Maintain strict confidentiality of sensitive client and financial information at all times
Who You Are:
- Minimum of 5 years experience as a Loan Processor
- Proactive mindset with the ability to take ownership, work independently, and problem-solve effectively
- Excellent written and verbal English communication skills
- Strong attention to detail with exceptional organisational and time-management abilities
- Comfortable using cloud-based systems, CRMs, and digital collaboration tools
- Self-motivated and confident in taking initiative rather than simply following instructions
- Demonstrated eagerness to learn and upskill, particularly in credit analysis
- Strong work ethic with a commitment to going above and beyond to achieve team outcomes
Preferred Qualifications:
- Familiarity with the Australian mortgage industry and lender requirements
- Experience using Infynity CRM and aggregator platforms such as Finsure
- Understanding of compliance and documentation standards within mortgage lending
Recruitment Process:
- Initial Interview
- Client Interview
- Offer and Onboarding
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