Controller

Oxalis Logistics is a trusted logistics partner to global energy and industry leaders. We deliver excellence through innovation, agility, and safety, powered by our people. With over 2,700 colleagues across the UK and Europe, we’re proud to build careers that matter.

We live by our values: Innovation, Responsibility, Agility, and Respect, and we’re looking for team members who do the same.

Our Benefits

At Oxalis, people power our progress. We offer competitive reward and benefits packages, and a supportive environment where your contributions are recognised and valued.

Some of the benefits we offer:

• Competitive salary of £30,000 to £37,000 plus Shift Allowance of £2,400 and Attendance Bonus of £800
• Pension Scheme with enhanced Employer Contributions
• 13 weeks Holiday (mostly built into the shift pattern)
• Career development opportunities
• Cycle to work Scheme
• Gym discounts
• Life Assurance

Role Summary

To manage the delivery work plans produced for any Oxalis vehicle across the UK and Ireland, ensuring required customer service levels are met whilst optimising the efficiency of the operation and meeting key performance indicators.

Key Responsibilities

Our controllers have direct responsibility for ensuring that the delivery schedules for over 300 vehicles are completed on time and in full.

Our ideal candidate will have experience of dispatching and controlling work using planning software. You will be responsible for ensuring that plans are vetted for errors and used to co-ordinate the drivers during the shift in order to ensure that their individual schedules are implemented and completed safely, this will also include advising customers of any delays or changes to their deliveries. You will be required to resolve any issues that arise during the shift and demonstrate continuous improvement against various internal and external service and efficiency KPIs. Liaising with the Planning Supervisor and field management team, in order to ensure that resources are provided at the appropriate times and that downtime in resource is escalated and managed, is a key part of the role. You will also be required to assist the Customer Service Administrators in investigating customer complaints and delivery queries.

Hours of work: Working 12 hours shifts, approximately 33 hours per week, on a rotating shift pattern that covers days, nights and weekends.

Requirements

Essential

• A confident and friendly telephone manner and be able to liaise with people at all levels of our organisation.
• Demonstrate a high level of attention to detail and organisational skills.
• Be a team player who is able to work to individual and shared deadlines.
• Be proficient in IT, particularly Microsoft Office - Outlook and Excel.
• Live within a commutable distance
• Be flexible in their working hours, and have the ability to cover shifts when required.
• Have strong communication and interpersonal skills, and the ability to build effective working relationships.
• Have the ability to work a shift pattern that covers mornings, evenings, nights, and weekends.
• Have working knowledge of UK geography.
• Be educated to A-Level (or equivalent) standard.

Desirable

• Have an understanding of Drivers’ Hours Regulations
• Have experience of working in “just in time” road-haulage environment, dealing directly with drivers
• Have experience working in the transport industry

Why Join Us?

At Oxalis, your growth is our priority. You’ll benefit from tailored training and access to our Employee Development Programme. We offer a collaborative environment where your expertise helps shape the future of our Control team.

• Apply today and become a valued part of the Oxalis team.