We're looking for a detail-oriented and proactive
Loan Processing Officer to support an offshore mortgage broking operation serving Australian clients. If you have hands-on experience in end-to-end mortgage processing and enjoy working in a fast-paced, quality-driven environment this could be for you.
Role Overview
You will manage the full mortgage application lifecycle from submission to settlement ensuring accuracy, compliance, and smooth lender coordination.
Key Responsibilities
- Manage end-to-end mortgage application processing
- Collect and verify supporting documentation per lender requirements
- Liaise with brokers, lenders, and clients for outstanding information
- Prepare and lodge applications via AFG Flex or BrokerEngine
- Track application progress and follow up on conditions
- Maintain accurate CRM/workflow updates
- Ensure compliance with Australian lending guidelines
- Support post-submission and settlement tasks
- Identify process improvements to enhance turnaround times
What Were Looking For
- 34 years experience in mortgage loan processing (Australian market preferred)
- MUST have hands-on experience with AFG Flex or BrokerEngine
- Strong knowledge of Australian mortgage products and compliance
- Excellent attention to detail and organisational skills
- Strong English communication skills
- Ability to manage multiple files and deadlines
- Proficiency in Microsoft Office and CRM systems
Preferred Attributes
- Experience working with offshore mortgage teams
- Ability to work independently with minimal supervision
- Strong stakeholder management skills
- Flexibility to work shifts aligned with Australian business hours
For interested applicants, please submit your application through our careers page at
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We look forward to hearing from you!