Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.
The Role
As an Administrative Assistant you will provide administrative support to ensure the efficient operation of the assigned portfolio. You will communicate effectively with your respective supervisor and assist them in managing their portfolios. This role is expected to have a strong understanding of time management and prioritization skills. Excellent communication skills, confidence, and an eagerness to learn are necessities. Yardi will be the main tool used but training provided.
Location: Must be in Philippines – Remote.
Environment: Philippines and International Teams.
Language: Advanced English (C1)
Timezone: Monday–Friday, 8:00 AM – 5:00 PM Pacific Time, follows Philippine holidays
Contract: Full Time
Requirements
Education: Bachelor's degree in a related fieldExperience:- At least 3-5 years of experience as an Administrative Assistant
Skills:- Proficient in Microsoft Word, Excel, Outlook, and SharePoint/Teams
- A background in property management support is preferred
- Strong organization skills
- Ability to learn quickly
- Excellent oral and written communication skills
- Analytical skills with particular attention to detail
- Ability to function in an autonomous environment—independent worker, self-directed
- Characteristics:
- Highly Organized. You naturally create systems and processes that keep information accurate, accessible, and easy to manage.
- Detail-Oriented. You catch small errors before they become larger problems and ensure documentation is accurate and complete.
- Proactive Communicator. You follow up when information is missing, clarify details when needed, and keep supervisors informed.
- Confident
- Reliable and Accountable. Supervisors trust that assigned tasks will be completed accurately and on time.
- Comfortable with Systems and Technology. You enjoy working with platforms like Yardi (training provided), Outlook, Teams, and Excel to manage workflows and data.
- Service-Minded. You understand that the work ultimately supports affordable housing communities and the residents who live there.
- Eager to learn new skills
Responsibilities
- Manage deposits on a weekly basis and ensure checks are mailed out per the security deposit accounting process. Ensure dispositions with amounts due over $100 are forwarded processed for collections.
- Communicate with all levels of staff via phone, Outlook, and Microsoft Teams
- Create and save documents via SharePoint/Teams
- Use Microsoft Excel and Microsoft Word to sort data
- Yardi will be used to complete deadline driven tasks (training provided)
- Provide administrative support to regional property supervisor
- Assist with administrative onboarding of new properties and new vendor setup
- Assist with administrative offboarding and closing out properties
- Process rent payments
- Forward incoming invoices to property manager and process upon request
- Prepare monthly expense reports for the supervisor
- File, type, copy, and scan documents
- Organize and schedule meetings and appointments as directed by the supervisor
- Screen calls from residents, vendors, and managers