PURPOSE AND SCOPE:
Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.
Under the general direction of the Supervisor/Manager, The Senior Credit Analyst approves or declines credit orders in accordance with established policies, practices and procedure in a manner that will result in maximum sales, sound receivables and prompt conversion of receivables into cash with a minimum of past due accounts.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Maintains Credit and Collections policies and procedures in accordance with FMCNA Compliance programs.
- Principle responsibility is to maintain all aspects of Credit and Collections for a designated portfolio of customer accounts.
- Performs general analysis of customer's credit risk; identify accounts requiring further investigation; Prepares overview of customer's credit worthiness with recommendations to Management for review.
- Applies the company credit policies, practice and procedures to the credit requirements of the customer accounts within specified dollar limits or normal credit lines.
- Meets or exceed monthly cash forecasts and works to reduce Days Sales Outstanding (DSO) to meet business and departmental goals.
- Identifies, analyzes and researches systemic issues that cause aged receivables and make recommendations for resolution.
- Reconciles accounts in dispute by researching account balances, correcting errors and following up with customers as needed.
- Exercises good judgment to improve sales potential of the company while minimizing bad-debt losses.
- Maintains an audit trail by gathering appropriate documentation throughout the Credit/Collections process and resolution.
- Enters account data in systems with integrity, including credit information, text details and conversation logs.
- Prepares and maintains monthly/quarterly reporting relating to Departmental goals.
- May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.
- Builds productive working relationships with, both, internal & external partners
- Assists with various projects as assigned by direct supervisor.
- Other duties as assigned.
EXPERIENCE AND REQUIRED SKILLS:
- Bachelor's Degree and/or relevant course work required
- 3 - 5 years related experience.
- SAP Preferred
- Strong computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
- Ability to work independently and contribute to team.
- Detail oriented with good analytical and organizational skills.
- Good time management skills with the ability to multitask concurrent priorities in an organized manner.
- Good oral and written communication skills to effectively communicate with all levels of management.
