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Spanish Bilingual Customer Service Representative. 100K Salary.

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Philippines
Description

  • Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and effective manner.
  • Collaborate with team members to develop solutions for customer issues.
  • Maintain accurate records of customer interactions and feedback.
  • Assist in the development of FAQs and training materials for new representatives.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 3-5 years of experience in customer service or a related field.
  • Skills and Competencies: Fluent in Spanish and English; strong communication and interpersonal skills.
  • Responsibilities and Duties: Proven ability to handle difficult customer situations with empathy and professionalism.
  • Qualities and Traits: Detail-oriented, patient, and adaptable to fast-paced environments.
  • Working Conditions: Ability to work various shifts, including weekends and holidays as required.
Jobs in Philippines   »   Jobs in Mandaluyong, National Capital Region, Philippines   »   Spanish Bilingual Customer Service Representative. 100K Salary.

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