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Call center Representative Hiring.

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Philippines
Description

  • Handle customer inquiries and provide information about products and services.
  • Resolve customer complaints and ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate effectively with team members and management to improve service delivery.
  • Follow communication procedures, guidelines, and policies.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 35 years of experience in a call center environment.
  • Skills and Competencies: Strong verbal and written communication skills.
  • Skills and Competencies: Proficient in using call center software and CRM systems.
  • Qualities and Traits: Excellent problem-solving and conflict resolution abilities.
  • Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.

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