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Customer Service Agent Hiring.

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Manager
Company Location
Philippines
Description

  • Serve as the primary point of contact for customer inquiries and issues.
  • Provide exceptional customer service and support to enhance customer satisfaction.
  • Address customer complaints and resolve issues in a timely manner.
  • Maintain comprehensive knowledge of company products and services to assist customers effectively.
  • Document customer interactions and feedback for continuous improvement.

Requirements

  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:58 years of experience in customer service
  • Skills and Competencies:Strong communication and interpersonal skills
  • Qualities and Traits:Empathetic, patient, and problem-solving mindset
  • Responsibilities and Duties:Ability to multi-task and manage time effectively
  • Working Conditions:May involve working in a call center environment
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