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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve customer issues and complaints in a timely manner.
  • Maintain accurate records of customer interactions.
  • Collaborate with other departments to enhance customer satisfaction.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: No experience required; entry-level position.
  • Skills and Competencies: Proficiency in English language.
  • Skills and Competencies: Strong customer service orientation.
  • Skills and Competencies: Excellent interpersonal and communication skills.
  • Qualities and Traits: Ability to handle difficult situations with professionalism.

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