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Customer service Representative in Top Bpo.

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Assist customers with inquiries and provide accurate information regarding products and services.
  • Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
  • Maintain a positive and professional attitude towards customers at all times.
  • Document all customer interactions and follow up as necessary to ensure satisfaction.
  • Collaborate with team members to improve customer service processes and share feedback.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years of experience in customer service or related field.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience, empathy, and a customer-focused mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Customer service Representative in Top Bpo.

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