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Sales Order / Sales Coordinator

Satellite Office

3.0
13 reviews
Satellite Office
Job Type   /   Job Level
Other   /   Others/Any
Company Location
Philippines
Overview

  • The role will be positioned primarily as a Sales Order–focused function.
  • Core responsibility is post-sales order processing and coordination, not direct selling.

Responsibilities

  • Enter B2B purchase orders to our order management system
  • Send Tracking numbers
  • Forward all request for invoices to accounting – or possible look up invoices for accounting to help.
  • Reference checks on customers – for Net terms approvals
  • Forwarding all Vendor Paperwork and Agreements for completion, signatures, and electronic filing.
  • Answer all tracking or shipping questions from partners
  • Run and communicate reports – some examples of those
  • Update B2B numbers for sales and accounting to review
  • Send customer Return Reports
  • Manage B2B Reserve Report

Initial Tasks

  • Replenishment & Manual PO Processing
  • PO Processing (bulk / replenishment orders)
  • Manual/Partner Order Entry
  • Fulfillment Coordination (warehouse selection and routing)
  • Inventory alignment and availability communication
  • Buyer communication and order updates
  • Issue identification and escalation
  • Post Order Inquiries for replenishment orders
  • Dropship order stream monitoring

You Will Be Trained To

Ramp into: Conversion Layer Support for eCommerce Channels (like Staples)

  • Standard Pricing + availability responses
  • Quote creation + execution
  • Volume quote support (execute under guidance)
  • Opportunity follow-up + tracking
  • Sales team support (day-to-day requests)
  • Escalate strategy/pricing exceptions

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