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Customer Service Representative

Metacom Careers

3.1

Job Type   /   Job Level

Full-time   /   Fresh/Entry Level

Company Location

Philippines

Description

Provide exceptional customer service and support to clients through various channels.
Manage and resolve customer inquiries and complaints in a professional manner.
Assist in scheduling appointments and follow-ups for customers.
Work collaboratively with team members to enhance customer experience.
Maintain detailed records of customer interactions and transactions.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred
Experience Level: Fresh Graduate (02 years)
Skills and Competencies: Proficiency in English, strong customer service skills, and problem-solving abilities
Qualities and Traits: Excellent interpersonal skills and ability to work as a team player
Responsibilities and Duties: Effective scheduling and management of customer calls

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