Social Commerce Coordinator (Creator & Affiliate Operations)

Our client is looking for a Social Commerce Coordinator, Creator & Affiliate Operations to help execute the day-to-day operations that power successful TikTok Shop creator and affiliate programs across multiple client accounts.

This is a highly execution-focused role designed for someone early in their career who enjoys staying organized, managing multiple moving pieces, and ensuring campaigns run efficiently. You'll play a key role in creator outreach, affiliate approvals, product sampling, campaign coordination, reporting, and backend operations that directly contribute to client growth and GMV.

While this role offers long-term growth into greater client ownership and strategy, the immediate focus is on operational excellence, fast learning, and reliable execution.

What You'll D

oCreator & Affiliate Program Operation

• sSupport day-to-day TikTok Shop creator and affiliate program execution across multiple client accounts
• .Coordinate creator outreach, follow-ups, re-engagement campaigns, and affiliate approvals
• .Identify creators that align with client products, campaigns, and performance goals
• .Coordinate creator activations, campaign tracking, product shipments, deliverables, and posting schedules
• .Maintain organized creator databases, outreach trackers, campaign documentation, and sampling records
• .Ensure creators receive accurate product information, timelines, and campaign expectations

.TikTok Shop & Backend Operation

• sManage product sampling workflows within TikTok Shop Seller Center and Affiliate Center
• .Monitor sample requests, approvals, shipment status, creator acceptance, content production, and product inventory
• .Assist with backend platform tasks, including campaign setup, affiliate settings, campaign links, approvals, and quality assurance
• .Quickly identify and escalate operational issues such as low creator engagement, delayed shipments, inventory shortages, or campaign bottlenecks
• .Collaborate with internal teams to ensure sampling programs are executed accurately and efficiently

.Client Support & Account Coordinatio

• nPrepare client meeting agendas, tactical updates, and account summaries
• .Gather performance insights and organize reporting materials for client presentations
• .Track creator activity, sampling progress, GMV trends, content production, blockers, and action items
• .Document meeting notes and support post-meeting follow-up tasks to keep projects moving forward

.Reporting & Performance Trackin

• gMaintain dashboards, spreadsheets, trackers, and recurring operational reports
• .Monitor key performance metrics including
• :Creator acceptance rate
• sSample volum
• eVideo outpu
• tClicks and conversion
• sGM
• VAffiliate performanc
• eContent productio
• nIdentify opportunities to improve campaign performance through creator re-engagement and operational optimizations
• .Ensure data accuracy to support informed business decisions

.Sales & Operational Audit Suppor

• tAssist with operational audits for prospective clients
• .Collect and organize information related to TikTok Shop setup, creator programs, affiliate activity, product availability, and growth opportunities
• .Help maintain repeatable audit templates and standardized operational documentation

.

Required Qualificati

• ons1–3 years of experience in influencer marketing, affiliate marketing, creator operations, social commerce, e-commerce, digital marketing, or a related fie
• ld.Experience supporting creator outreach, influencer campaigns, affiliate programs, marketplace operations, or e-commerce campaign executi
• on.Strong organizational skills with the ability to manage multiple projects simultaneous
• ly.Comfortable working with spreadsheets, dashboards, trackers, and project management too
• ls.Exceptional attention to detail and strong follow-throu
• gh.Strong written communication skil
• ls.Ability to quickly learn new platforms and technologi
• es.Comfortable working in a fast-moving, high-growth environment with evolving process
• es.Self-starter with a high level of ownership and a willingness to take on tactical, hands-on wo

rk.
Preferred Qualificat

• ionsHands-on experience using TikTok Shop Seller Center and/or TikTok Shop Affiliate Cen
• ter.Experience supporting creator or affiliate programs for DTC or e-commerce bra
• nds.Agency or multi-client experie
• nce.Experience with Shopify, Amazon Marketplace, TikTok Shop, or other social commerce platfo
• rms.Familiarity with creator product sampling workfl
• ows.Experience preparing client reports, dashboards, or meeting materi